It's really a music school, with a pretty well stocked store in it. They have great service. I…read morecalled ahead before my drive to the east shore to pick up my kids book for music class. They kindly set my book aside for me. All I had to do was walk in and pick it up! We also picked up some strings for my guitar and a cute violin ornament for my daughter. Pretty neat!

If you are a little late on your payments they send people to your house with body cams..I'll never…read moredeal with them again..theY are the worse company in the country dealing with instruments

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

BCR is the best guitar store in (central?) Pa. All the guys are great, knowledgeable people. Greg…read moreis amazing in his skills as a guitar healer, and as a dispenser of all guitar related knowledge. Top notch gear all the way. They don't gouge you on prices, and are fair to deal with. What more you ask?, I mean seriously? :-)

Excellent initial experience as a beginning guitar player I went looking for my first guitar to…read morepurchase and was greeted by friendly, informative, and respectful personnel. Their approach was to give me all the information I needed to make the purchase, but no pressure was applied for me to make a purchase at this time I was encouraged to take my time, look at other options, and return should I need any more advice. Again, an excellent experience overall. I'm sure that when I'm ready to make a purchase it will be at BCR music and sound.

It's been too long since I made the hour long drive to Menchey's in Hanover. It was always worth…read moreit for the incredible amount of sheet music, including such genres as classical, broadway, soundtracks, and many more. I would spend HOURS going through every row of sheet music books. I found many unique treasures that you would not come across at other stores. Sadly, I discovered that they moved (about 4 years ago, I was told) to a small shopping center next door. I was disappointed that their selection has dwindled to not much more than the ubiquitous Music and Arts stores. Most of their selection is unsurprising. "Easy" editions also take up much of the space, so in the event that you find something interesting, it may be too easy. Gone are the grand pianos. Gone is the room filled with orchestra and band music. Don't get me wrong, it's fine for what it is. It's an OK music store that can probably meet the needs of most young students. More seasoned players may not find much of interest. I suppose that interest in sheet music has been in decline and/or it's easier to carry a larger selection on line. The staff was pleasant. The store was neat.

We went to Menchey's because they were recommended by the school- because they are the ONLY option…read morelocally. In order for our child to learn an instrument, we invested in a bell/ drum kit - almost $600. It is still sitting here unused, which is typical for some kids to experiment before they find the right instrument. Menchey's offered to buy it back at their MAXIMUM price of - get ready- 75 bucks!!! Mint condition. They would have gone onto resell or rent this instrument for about $500 to someone else!!! We will sell it to someone else, thank you. Greedy, overpriced, and uncaring!!! Well established, entrenched in every school system- they may look good on the outside- but at this point, this "Family Owned" business seems dysfunctional. If we could rewind the clock, we'd never patronize this corporation.

Highly recommended for professional pianists as well as piano enthusiasts. Reliable, prompt,…read more courteous, professional.

From the owner: Jeff S. Henry Piano Tuning & Restoration Company provides piano repair, moving and restoration to…read morethe Lancaster, PA area.

Great customer service, no problem walking in and trying out a few guitars. Super friendly people…read moreworking there.

The people are very kind and my music instructor for guitar is awesome. When he sees I have a…read morelittle problem. He suggests what kind of cut and let's me decide. Before I met Nate I had women stylists but I swear some women stylists are out to make us look horrible! Haha. It's not funny but it happens. I highly recommend this cosmetologist and you will not be disappointed. And the price is very reasonable.

I have used Carr's Piano Service for over 15 years and would recommend MIke highly. He is very…read morecompetent and professional and takes pride in his work.

From the owner: Carr's Piano Service is Locally owned and operated. We have been Servicing Clients in Lancaster,…read moreDauphin, Cumberland, Perry, Lebanon, York, Adams Counties since 1979. We Repair, Tune, Rebuild and Restore Pianos. We Also Sell New and Used Pianos.