Shannon was wonderful to work with. I had some type of an overspray on my car and she was able to…read moreremove same and made the car look like new again. I would highly recommend this company.

From the owner: SRA Mobile Detail guarantees to provide high- quility detailing service that come right to you…read more Whether you're looking for a deep clean or a light sprucing up, our staff can make your vehicle look its best, all without you having to leave the comfort of your home.

**UPDATE: Since this was my second special trip into Alamosa just for an oil change & we're leaving…read moreFriday for a road trip to California, I couldn't put it off any longer and had to wait. Once I was in, I was, again, impressed by their professionalism and attention to detail. They provide awesome service and are good about answering questions and checking for specific problems. Hope they are soon able to figure out their staffing problems and whatever else is happening that causes them to send customers away.** The one time I was actually able to get my oil changed here, I was impressed with the service and customer service. I have, since, tried to go back multiple times and each time was told that I needed to come back in 15-30 minutes. Not sure how you run a business that keeps sending customers away. Sure hope they get their situation figured out because they really were good & convenient.

Stopped in without an appointment for an oil change and was in and out in under an hour. Fair…read moreprices and great customer service.

Took my car earlier today to get a car wash and the inside detailed. I'm extremely disappointed,…read morecrumbs are still in the car, dead bugs on the dash, steaks everywhere from they're cleaner, the air conditioning vents weren't dusted, the outside of the car still looked dirty and the windshield still has marks. The more I look at my car, the more I find wrong with it. Skip this place and go to someone good, they're not worth your money. Also, my sister in law picked up my car, I had no idea she was doing this and she didn't have the slip so anyone can go and pick up whatever car they want apparently.

I have a 2002 Blazer. The prior owner apparently super-glued the radio antenna in place. I am a…read moresemi-regular customer and most of the employees knew that the antenna could not be removed, plus I informed them of the fact and signed a waiver in case the automatic wash machinery broke the antenna. Before my vehicle even exited the car wash, the manager informed me that a new employee had broken the antenna in an attempt to remove it. She asked me to make an appointment with a local mechanic to have it replaced and that Valley Pride would pay the bill. It cost $130 to replace the antenna and Valley Pride paid, no questions asked. Upstanding outfit! Also, this must be a good place to work, as most of the employees have been there for a considerable time.

They scratched the hood an side of my car and are not taking responsibility. I have had this car…read morefor less than 2 months and the scratches were not there prior to entering their car wash.

Would not recommend. Scratches your paint and won't cancel your membership until you're charged…read moreanother month.

I am writing to formally document my experience regarding a warranty repair on my 2020 Ford Escape…read moreinvolving the driver-side door weld/arm issue. I first brought the vehicle to your dealership in February 2024 for warranty service. After approximately four months with no communication from your service department, I called to check the status and was told the required part was on backorder. I then contacted Ford directly and was informed the part was not on backorder and had apparently never been ordered. After bringing this to your staff's attention, I was assured the matter would be handled immediately. However, over the following months, I repeatedly had to call your dealership myself for updates, only to continue hearing that the part was "on backorder." At one point, when I asked specifically which part was delayed, no one could even identify the part in question. Throughout this entire process, I received virtually no proactive communication from your service department. I was repeatedly told someone would call me back with updates, but no one ever did. I ultimately waited over a year from the original service visit before learning the part had finally arrived -- and even then, only because I once again called your dealership myself. I later discovered the part had reportedly been there for approximately a week before anyone attempted to contact me. When I finally scheduled the repair this week, I was originally told the repair would require 3-4 days. I made transportation arrangements around that timeline due to my work responsibilities as a university coach. After dropping off the vehicle, I attempted to use the text update system your dealership provided and received no responses despite multiple attempts. I again had to call myself, at which point I was informed the repair would now take an additional seven days. I also contacted Ford's national customer service line and learned there are warranty transportation assistance policies available under certain circumstances. Unfortunately, your dealership never informed me of any rental or transportation assistance options during this lengthy process. At this point, I am extremely disappointed in the lack of communication, lack of accountability, and overall customer service I have experienced. The repeated misinformation, failure to follow through, and complete lack of proactive updates over the course of more than a year is unacceptable.

DO NOT WASTE YOUR TIME use this dealer if you want to waste your time and money. I took my truck in…read morefor an electrical issue. i am aware electrical issues are tough however after numerous times of calling i finally got ahold of them and they said my truck was ready. paid out the ass then 3 days later it stopped working. the manager is extremely cocky and very disrespectful. Do Not Recommend

Worst shop in the SLV. Alfred decided to not do the work because he was offended I asked why he…read moredidn't have a voicemail box. He then decided to get an attitude and not do the work and still charge me a 350$ restocking fee. This place was unprofessional.

DON'T waste your time going here! Went here for a estimate, was told basically my vehicle was not…read moreworth putting the money into it to fix the scratches and a couple rust spots. He would not even give me a written estimate, even said he did not want to work on it. Must be nice to be able to afford to pick and choose what work he wants to do.

He said that he ordered my parts and did not. I paid for service with them and my old parts are…read morestill on it. When I was driving by I noticed that he was arguing with some lady about a truck and he was refusing to move his truck. Seems really sketchy.

On a road trip and got a pretty awful puncture; no way to patch it. I was riding on my doughnut and…read moredefinitely needed a new tire. As luck would have it, air em up had a set of four barely used tires in my size and gave me a fantastic deal on them. I was also having problems with the electrical system in my car. They hooked it up to the computer and figured out it was just a loose ground wire. They didn't even charge me for that repair. I was back on the road in not more than an hour. Super friendly staff. Gary was fantastic. And they have a super cute shop dog named Buddy.