Love me some Belco! It's my one and only bank although this isn't the location I go to most…read more Stopped in tonight to move some things around. Staff was very helpful and friendly. Took a little longer than it should of as my teller wasn't familiar with the procedure but in the end she got what I wanted done accomplished. Rarely do I go inside this location as I tend to use the drive thru more. Less lines than on Good Dr but the transactions do seem to take longer. A bonus at this location is the coin counter machine not found elsewhere. Why let the grocery store kiosk take a percentage of your money when you can get it counted here for free!

Sometimes, some financial transactions, such as those at an ATM or drive-thru banking, are…read moreinsufficient, and personal, one-on-one customer service is needed. I am thankful for this Hampden Camp Hill Citizens Bank location's fast, efficient, and knowledgeable service.

Finally got through to mortgage service, only held for 20 mins today. They took care of it and…read moreemailed me form right away. Office manager emailed me back as well. It appears I can give them a pass due to covid staffing issues. They should allow a customer to enter a call back number or provide an email address to email service

We went through William Crouse for a home mortgage, he suggested Lancaster Mutual for a home…read moreowner's insurance policy. Neither company disclosed they are essentially the same company. Lancaster Mutual is HORRENDOUS, the premium went up nearly 50% in 2 years. After they denied a claim they assessed as caused by ice damming, we cancelled an upcoming renewal. Lancaster Mutual had already paid themselves from our escrow and over two months later we are still fighting to receive nearly $3k for a policy that never took effect. Members Last!​

If this is how they treat "members".... I recently had the…read moreopportunity to purchase a property from my sister. The property is located in an area where I used to own a get-away, and my heart is still drawn to the location. The property is roughly four acres with two homes. My sister was offering the property to me for well-below market value. In fact, the parcel appraised for $180,000+/- and my sister was asking me for $80,000. It pays to have a great sister! I thought it would be to my advantage to pay half in cash, even though I had enough cash to pay in full, and mortgage $40,000. Should be easy. My credit score was about 840 at the start of this process in June, 2025. I am semi-retired on Social Security, but continue to work part time, bringing in an additional paycheck, just to keep busy. I easily had enough funds to purchase outright. I have only one debt, a son's student loan that has always been paid on time. I previously had done business with Members 1st Federal Credit Union, they held a car note for me, that was paid in-full and on-time. Home run, right? Oh, no. It was a nightmare to deal with Glenn from Members 1st Federal Credit Union. Since I was purchasing from my sister, who had already bought a new place nearby, she allowed me to take possession before settlement. Nice. For some reason, Glenn at Members 1st had me change my mailing address with the USPS from where I live in Eastern PA, to this property three hours away. If that weren't odd enough, he also had me change the address on my driver's license (a CDL) to this address. Before I owned it! Crazy. But there's more. Members 1st took it upon themselves to add themselves as first lienholder on my Homeowner's Insurance - I didn't own the property. Is this legal? Since my sister was generous enough to allow me to spend some time at the property before settlement, I took it upon myself to transfer the electric bill into my name. I thought it was the least I could do, what with her allowing me to spend some time in the home before I owned it. Since it won't be my full-time residence, the electric company set me up to receive bills every three months. Members 1st started hounding me for an electric bill in August. I showed them proof that the account was in my name, and that I wouldn't receive a bill until October. Glenn was insistent that I send him a bill that didn't exist. Along the way, which lasted about three months!, Members 1st had me pay for an Appraisal ($650), a foundation inspection ($150), when they then requested an additional foundation inspection in September, I finally called it quits and contacted another mortgage institution. Through the Bank of Romney, I made settlement within a month. And yes, I had to pay an additional $650 for a second property appraisal that came in at about the same as the first. What a waste of time and money to deal with Members 1st! At the end of three+ month run-around, I must say that Members 1st Federal Credit Union was not customer-focused. I was a sure thing, great income/debt ratio, superior credit score, borrowing less than 25% of the value of the property, and instead of making this an easy process, I feel that Glenn was never going to do business with me and spent almost three months giving me a run-around. My advice, get your mortgage elsewhere.

Used to be good, now it's just horrible service, app never wants to work right! Definitely do not…read morerecommend!

horrible, horrible customer service. put on hold for over 45 minutes, including being disconnected…read moredurning cll and had to start over. in 16 ar loan payments, they messed up 3 and told me payment was never recieved---it was actually credited to someone elses account--even though i had qacct # on check, and a separate hand written paper to verify!! when called and asked to speak to a supervisor, they refused!!! Teller(?) said it was my fault cause i wrote acct # on top of check and not bottom!!! DONT TRUST THIS PLACE WITH SOMETHING AS CRITICAL AS UR BANK ACCOUNTS--GO FIND A REAL BANK!!

I have been with this bank since it was commerce bank back when I was 16.The first national bank at…read morethe mechanicsburg location on Simpson ferry rd has very pleasant employees that always make me feel welcome and remember me by my name when walking thru the door. we always share a pleasant conversation while I am there and they are always willing to help me with anything I need with smiles on their faces. I would have to say i choose to go to this one in the area every time simply bc of the team here! keep up the great customer service guys! :) Steph.v ;)

Ran here on lunch across town because it's the closest one to make what should be a quick deposit…read moreand only one teller was working, she had to go get someone to help because there were 3-5 people waiting in line. Talk about wonderful customer service.

Been banking her for years. Sorry to say , but with new management and new people, AM has really…read moregone downhill.

If I could give a zero star, I would. Representatives are rude and condescending. Americhoice ended…read moremy auto-pay which I didnt realize until I was a month behind claiming they sent an email but when asked, they did not resend. To correct my account, I made higher payments for the next two months. Despite this, continues to receive repossession threats. Additionally, as opposed to contacting me directly, Americhoice only calls my husband and other family members. Very stressful and overall a horrible experience. ​

Poor customer service, employees don't seem to be properly trained and are unable to assist…read morecustomers when issues arise.

Hate this bank but this branch is nice. At least it's open most days of the week like a regular…read morebank should be, unlike the hardly ever open branch downtown. Drive through is usually quick here and the tellers always seem pleasant. If I have to make a monthly loan payment, this is where I might stop.

The mid penn bank is extremely difficult to get in contact with. Not only that but the app is one…read moreof the worst banking apps I've ever seen/had to use. I wish I could dis enroll from the bank now but I have to wait until a certain time period. The app/website won't actually allow me to add my card, make payments or do any internal or external transfers.

Convenient location near shopping makes this a regular stop for me with our company's business…read morebanking. One star off for low staffing (seemingly always) and occasional longer than normal wait times. Staff is always friendly and quick with transactions. However, when there's only one person working the counter and 5 customers come in, it's gonna be a bad time. Same with the drive-through, sometimes it's quick and sometimes the long lines take forever. Full service bank for all of your personal and business needs, FNB is a large corporation with many locations to serve you. Reasonable interest rates and banking fees are good. Long wait times, not so good. Good bank, probably just better to use the ATM sometimes.

Went in today to ask about an issue and they didn't even help me with said issue. Told me to call…read morethe #. I did, and THEY can't help either!! I'm done with these rude and lazy people!! They're gonna end up losing customers because of the way the treat people.