The Love and Laugh Event Venue is, on the surface, a nice space. It worked well for my family…read morereunion, and the interior itself is good for the price. While the website does outline the parking situation, it still proved to be a real inconvenience on the day of the event. However, the bigger issues were with the management and cleanliness. The owner kept my $250 non-refundable deposit for some spots on the floor, which I had pointed out to him upon my arrival. It was clear the venue hadn't been properly cleaned before our event--I found utensils, bread, and hair from a previous event. I cleaned the kitchen sink because there was dirt in it, even though we really didn't use that area. But just to point out the venue was not as clean as the owner was trying to make it seem, it was. When I brought up these concerns, the owner tried to justify his actions by invoking his status as a Black-owned small business, even though he was charging a Black family an excessive amount for cleaning that wasn't our responsibility. Additionally, there were no trash cans, which was a huge inconvenience. I strongly advise anyone considering this venue to conduct a very thorough walkthrough and document everything with your own photos. It's a shame that a decent venue is managed with such a lack of professionalism and care.

Okay first things first....beautiful space! Our guest had issues with parking but outside of that…read moreit was a great place for the price....BUT....the day before our rental we reviewed a "legal pad" of how the place should be left after we exited....take out "All" the garbage and place in dumpster behind the building, sweep, cut off a/c, sound system etc....then they wanted us to make sure to cut off every light BUT to cut on "three" specific lights...okay will do...So why the one you ask?....I received the attached email with a video showing "3" lights were left on "OVER Night" and $150 will be deducted from our deposit...I called David and he told me that they felt it was "fair" because of the discounts they gave for us to rent the space.....So three lights (over night) cost our nonprofit $150... *Buyer Beware* and remember to cut those lights off

Very big space...that's the only thing it had going for it. Attend a Holiday Party and couldn't…read morebelieve how terrible the food was. You needed a chainsaw for the prime rib.

I visited the Big Chill for a concert. This is a simple venue that can be spruced up for a special…read moreoccasion, but stands on its own visually. This was a candle light night, which was more of an initiate setting. There was a bar set up with limited options for drinks. There was not food, but they allowed food to be brought in from the outside, and they're near a restaurant. Overall, it was a neat experience. I think that the staff worked for a private event business, not necessarily the venue. So there's a good chance your experience may differ.

I recently got married here and everything was absolutely perfect! The design team accommodated my…read morevery out-of-the-box vision (and made it a reality). The day of service staff was absolutely amazing - especially the bartender Alex. The front office team, Erin and Johanna, were so clear and helpful throughout the whole process. Finally, our coordinator Haley really out everything into perspective. She captured every detail, kept things running, and did it all with such grace. We could not have had a better team or a better day. We just wish we could get married here again!

I just had my wedding here! It was so special, everything was beautiful and perfect! Shout out to…read moreHaley who took care of us all night as our coordinator!

My brother and I had a really fun time. It's different but in a fun and crazy way. Great for…read morefamilies with kids.

Great time here at the music yard to see one of my fave EdM artists. Such a cool venue ! Open air…read more and they have seating and of course mostly standing , which we did for the 3 hour set. Luckily we found parking at the venue. They have a couple of bar set ups. It's easily accessible off south blvd. No food but plenty of places around the venue. I would come back here anytime for an outdoor concert as it's low key and small enough where you feel part of the concert from anywhere.

Elisha Jackson abuses the elderly and steals money from senior citizens!!!!!…read more As an IHG One Rewards member, I expected much better customer service. While driving home to Virginia from Florida, my son and I became too tired to continue safely. My 82-year-old mother kindly booked us a room at this Holiday Inn Express. Within approximately 10 minutes, she realized she had accidentally reserved the wrong Charlotte location and immediately called the hotel to cancel. She then booked us at another Holiday Inn Express that was directly along our travel route. We received a cancellation confirmation and stayed at the other IHG property that same night. Despite canceling within minutes of making the reservation, never checking in, and never occupying the room, we were charged for the stay. When I contacted IHG Customer Care, I was initially led to believe the charge would be refunded. I was later informed that the hotel's manager refused to authorize the refund, citing the 24-hour cancellation policy. What is most disappointing is the complete lack of discretion and customer service. This was not a last-minute cancellation or a no-show. It was an honest mistake that was corrected almost immediately, and we remained loyal to the IHG brand by staying at another Holiday Inn Express that same night. To make matters worse, the general manager was unnecessarily rude to my 82-year-old mother when she called to correct the booking. my poor mother has falken sick as a result! That interaction left her extremely upset and was completely unacceptable. Policies exist for a reason, but so does good judgment. This situation called for basic customer service and common sense. Instead, a loyal IHG customer was charged for a room that was never used. I hope IHG corporate reviews how this situation was handled and encourages this property to do the right thing by refunding the charge. They have informed me that they would reverse the charge, but at least the Jackson refuses to. Do better Holiday inn express. Do better than hiring Elisha Jackson! Insane and Fraud!

If you want to feel safe while asleep do NOT stay here…read more If you are a female traveling alone do NOT stay here If you are European and want to feel safe in America do NOT stay here If you are a Veteran with PTSD do NOT stay here 1 Star I'm extremely disappointed and disturbed by my experience at this Holiday Inn. While I was asleep in my room, staff allowed another person to enter without my permission. This is a serious breach of privacy and safety. As a veteran living with PTSD, this incident was especially traumatizing and unacceptable. Guests should always feel secure in their rooms, and I did not. I expected better from Holiday Inn and hope they take immediate action to ensure this never happens to anyone else

The Union at Station West has become one of those places that I am genuinely happy to return to…read more Having been there twice now for events, it's clear why it keeps getting picked. The space itself is lovely in that effortless way where the design doesn't try too hard but still feels polished and intentional. The indoor area has plenty of room to breathe and the deck is a real standout, a spot that makes you want to linger a little longer and sip a drink. Parking, though, is its own little adventure. It's not impossible, but it's definitely something you need to plan for unless you like circling like a shark. Arriving early is the move and knowing the small tricks helps, like the architectural firm's spots that are blocked only until 5pm and fair game after that. Once you're parked and inside, the stress melts off pretty quickly, but the logistics are worth keeping in mind so you can actually enjoy what is otherwise a genuinely great venue. [Review 489 of 2026 - 4592 in North Carolina - 25671 overall]

This is a very nice event space. It's huge. Plenty of restrooms. So much opportunity to make the…read morespace your own for your event.

Attended a reception event here last night and left genuinely impressed with the venue…read more Parking was easy -- free in the front and paid in the back, though no one got ticketed so make of that what you will. Once inside, the space delivered. The outside terrace where we had happy hour was a highlight -- cute views of Charlotte and a nice sightline of Bank of America Stadium. Great spot to mingle before heading in. The interior was warm, temperature wise, but that's likely a seasonal thing with the heat still running. Minor and forgivable. The bathrooms were clean with one exception -- the full body mirror needed attention, which was a little disappointing for an otherwise polished space. Small detail but worth noting. Elevators worked without issue, which sounds like a low bar but matters more than people think for an event venue. Not sure how much of the equipment and staffing fell under the venue versus the event organizers, but the overall experience was enjoyable either way. It's a solid, attractive space for a nice gathering. Honestly I'd love to host something here myself. Would recommend for anyone looking for a venue with a nice Charlotte backdrop and easy accessibility.

This is an absolutely amazing venue with a breathtaking view of uptown. It's right off of the…read morehighway. The best part. The parking! You have a great view but a full FREE parking lot. The venue has an inside area and a terrace. There are heaters on the terrace. It's 2 elevators to come up and down. Perfect! I definitely would rent this location for an event!

First and foremost I want to say that the staff is the friendliest and extremely helpful. I…read moreappreciate the wonderful attitudes of the staff. The location is convenient. The water pressure in the shower was amazing. Bed was comfortable. Although our Bathroom door wouldn't stay shut. We were also extremely disappointed that the pool has been out of service for days. Also the breakfast has been disappointing each day...With the turkey sausage being way over cooked like hockey pucks. So called egg white omelettes were honestly gross. Had to literally spit it out. The waffles didn't have syrup. If you stay here don't come for the breakfast!

Quick one night in CLT for a work trip and SpringHill Suites was my accommodations for the night!…read moreThe staff at the front desk was friendly and helped me with my later-evening check-in without issue. My room was spacious, clean, and had a nice size bathroom. I did have some trouble connecting to the wifi for some reason but the front desk agent talked me through some troubleshooting options. The free breakfast was nice and a great grab and go option before I hit the road. I would definitely stay here again on future trips to Charlotte.

The Junior League of Charlotte is one of Charlotte's longest-standing nonprofit organizations,…read morefounded in 1926 (!). Its commitment to women and children in the community is evident through the numerous partnerships with schools, education nonprofits, museums, medical groups and so many other organizations. The league does a wonderful job of training women to be volunteers in the community to help those partner organizations achieve their goals and to improve the community at large. Don't miss out on all that the Junior League of Charlotte has to offer--whether you're a volunteer-minded person who wants to make an impact or whether you're part of w community organization that could work well the league.

Being a member of the Junior League of Charlotte has provided wonderful opportunities to volunteer…read morewith a variety of non-profits and support local causes. Doing so has strengthened my commitment to the Charlotte community. In addition to strengthening my voluntarism competency, my involvement in the League has expanded my local network and provided both formal and informal opportunities for leadership development. These skills and experiences have been transferrable to my professional life, as well! I recommend joining for those looking to connect with local women for the purpose of supporting the community and personal development.