horrible . they sold me a bad boat . had to return it every year as they charged me to keep fixing it . the 4th time they wouldn't even look at it . called the police to have it towed if I didn't pick it up. once they get there money they could care less about doing what's right or taking care of the customer . read more

This place has a lot of good tackle but i will say I have always been very disappointed with the customer service. Today went in to get a couple baits and tungsten and I asked the guy checking me out to add on my 10% discount and he said he would, he ended up not adding it and afterwords I realized that it was 18 dollars over what the order would've been even without having the discount on there, so in the end I would've saved about 28 dollars with the discount and if the charged the correct amount the first time. If you come here just make sure you check your order and make sure it's correctly added up. read more

Everyone is super welcoming and helpful. It's a dream one stop shop for fishermen. From an amazing tackle department to a great service department to a wide selection of the top boats in the industry. I highly recommend going to fun n sun!!! read more

Very rude and disrespectful customer service and pretty much treating everyone like a waste of time

I will no longer be doing business at fun n sun boats. The service department is a JOKE!! Took the boat in a few weeks ago and had the yearly service done and to have a few things looked at. The MAIN issue is a voutage issue with my graphs. Looked at it and said no problem. Paid over 1400.00 when it was all said am done because they took it upon themselves to fix other issues without calling me for my approval. Take it out and guess what? Still have a voltage issue. And now it's worse. Took it back in and they replaced the 2 batteries for 1100.00!! Again without approval!! Guess what? STILL HAVE A VOLTAGE ISSUE!! I called to talk to them today twice with NO RETURNED CALL!! I wanted my old batteries back and a refund because I don't believe the issue was batteries. They didn't charge the batteries before they checked them and I had used the boat for half a day and it sat there over a week and the graphs are on constant power that pulled the batteries down!! DONE WITH FUN N SUN. I will go back to Nautical Mile Marine!! read more

I bought two used boats from Fain @ Fun'N'Sun. I grew out of the first one before using it for a year and decided to get a newer boat. They've bent over backwards to take care of me and make sure everything is taken care of. I feel like they value my business. The service team is great also and they've also gone to great lengths to ensure I'm happy. I great great advice and help in the tackle store also. I highly recommend. read more

Fun-N-Sun Boats-N-Tackle - Lowe Stinger 175. Ultrex, Garmin & Humminbird electronics. - Boat Repair Near Me - Hurst, Texas

First of all I have two different experiences here so I am going this is going to be rather lengthy. About a year ago I went to Fun N Sun to get a used boat. This experience was great. They gave me a great trade in for my old boat. The salesperson was very responsive and they worked with me with financing and I got out the door with the boat that I wanted. That was when the great experience ended. The experience might be different when people buy a new boat, but I am guessing those that buy used boats are not considered to be in the same class, but that is just an assumption of mine. Right after I bought the boat I wanted to get a new engine cover from their parts department (my neighbor had a new Skeeter and they gave him one for free). For me to get one It was going to cost 150 dollars which was their cost. That was fine and I told them to go ahead and get it. I was a little put out because I was advertising for them, but whatever. I waited about a week and contacted the salesperson again and they still hadn't come in (Apparently they outsourced it), but he would call me when they got it in. 2 weeks later and I still had not gotten the item that I needed so I called back and he said he would check on it. I never did receive a call back or anything so i just gave up. I will be replacing it with one that doesn't have their name on it in the near future. Fast forward to 2 weeks ago. I got a flat tire on my trailer and I sent a request to them using their contact form to the parts department seeing if they carry the tires with the rims so that I can have something that matches. I wait a week without hearing back from them so decide to call the store. I called and the secretary transfers me to the parts department and I leave a detailed message about what I am looking for and as of now I still have not heard anything back from them. And lastly I had to take my trailer in this last week to fix some minor issues I was seeing. I got the call today with what was wrong with the trailer. I had 1100 dollars worth of damages that need to be repaired because the previous owner has run the trailer into the ground (the owner of the trailer shops words not mine). This wouldn't bother me as much if they would have told me the trailer needed to be looked at and repaired before I took it. With the issues that I am having to get fixed on the trailer I could have wrecked at any time and hurt myself or killed someone as big as that boat is. This is something that all boat dealers should look at before they let someone else buy their used boats. I know this is a rather long review, but I think people need to know before they go to this dealership. If you are looking for a new boat they might be alright, but personally this is the last time I will be giving them any of my business. Thanks for reading. Kyle read more

My experience with the Hurst location was two thumbs down. I don't have it in me to type the two-page story and to be honest I still cannot figure out what really happened. The entire store except one young lady is clueless about using Yamaha Finance. I guess they didn't need my measly $2,000 sale. read more

These guys are awesome! Whether you are a rookie or an old hand at fishing or boating come see these guys. Travis in the bait and take area will get you rigged right for wherever you are headed. They know their gear because they get out on the lakes any chance they get!! Travis is a good dude come out and let him help you !! read more

Awesome service. They will get you back on the water no matter what it takes. Lance and all the members are a great group to work with.

Great place for fishing tackle also! By the way VETS: They do have military discount! Good selection of plastics & crank baits. Not just a boat dealer. read more

This is the second time in a row that a repair was done incorrectly, this time, their installation failed and will cost me over $1100 to fix even though it is their fault. About 3 months ago I had my Talons fixed through Fun N Sun. After only three trips to local lakes, all four bolts that hold the Talons to the Jack Plate came loose, with one coming out completely. When this happened, the Talon swung forward and put 3 dents and 1 hole in the boat. They deny that it is possible they didn't install them correctly, yet when the shop that corrected the problem looked at it, they showed me that not only did they not install it correctly, they didn't use the proper nuts to secure the Talons. They put two regular, non locking steel nuts back to back on each of the 4 bolts. The marine shop that fixed it uses 8 bolts with nylon and steel locking nuts and then torques them down. The manager's explanation at Fun N Sun is, and I kid you not, "that if you leave there and it doesn't fall off after the first use, then it is installed properly". He then went on to say it was my fault for not tightening down all the nuts and screws after every use as he says he does. I find this arrogance incredibly condescending since they can't admit they didn't install them correctly, and I couldn't find one person that I know, or one guide of the several I asked after this happened that told me that my expectation should be that those Talons should come loose and fall off after 3 uses in 3 months. Almost everyone said they check their stuff once a year. What is more aggravating is that the only item that had loose nuts anywhere on or near the Talons were the ones they installed, no other nuts on the Jack Plate, Talons, Motor or anywhere else was loose, so why weren't any other bolts/nuts loose other than the ones they installed?. Then Monte's reaction was to hide behind the owner's manual telling me that it says to tighten everything after every use. Don't know if it says that and doesn't matter; when everything else is fine and the one thing that should be on tighter than any other item on that boat due to it being worked on 3 months ago, well anyone can put two and two together. Monte's offer for the $1100 worth of damage was a $200 credit to, as he said "get rid of the problem and make it go away". I declined the offer. Over that last 16 months we have almost exclusively used Fun N Sun for repairs costing thousands of dollars. Their basic response was that they've done this repair before so they could not have done it wrong. I think logic says the only thing that went wrong was their repair and it will now cost over $1100 to repair the effects from their last repair. He also acknowledged at this time after questioning him that don't need my business anymore. What a way to treat customers! read more