This is one of the more difficult reviews I've ever written…read more I needed a tire mounted on a motorcycle wheel and decided to use Thunder Chief Garage in Westminster (right down the street from where I live) It's a local business and they have always been friendly when I've stopped in. I dropped the wheel and new tire off and picked it back up when they called. I reinstalled it on the bike and realized that the tire was on backwards!! I took it back off the bike and took it back to the shop and asked them to turn it around. The mechanic argued with me and said it was correct. I assured him that it was not so he finally said he would change it. A little while later the owner came out and told me I was wrong. It angered me. We argued about it and he finally said that the ABS wouldn't work if I installed it the way I said it went. I finally took the wheel and tire home and put it back on the bike. It was wrong. I was wrong. I don't know how I got it turned around but I did. I HATE being wrong. I hate ADMITTING I was wrong. I know I need to go back in and apologize for being the idiot customer that everyone hates, and I will. Eventually. In the meantime I figured the least I can do is post a review. Let's recap: 1. I brought in the wheel and tire 2. They mounted it correctly 3. I came back and complained 4. They stood their ground against a very persuasive and irritated customer (me) And in doing so saved me an extra trip back to the shop. I hate being wrong but I really appreciate that they knew they were correct and wouldn't back down. Don't go to Thunder Chief if you want to be placated, go if you want to deal with someone who knows what they're talking about and won't back down when they're right.

Quality workmanship every time .. Fun ride out to the shop…read moretoo... Ha.... Dog friendly.... .....

I had been eyeing a used BMW R18 Transcontinental on Cycletrader at Hopper for months that I was…read moreinterested in. I am one of the highest mileage riders in the BMW Club in Texas. I love BMW Motorcycles. So I sent in a request to Hopper Motorcycles asking what condition the bike was in & their bottom line on price. No response so I sent the same message in & still no response. I don't believe they liked it because I was asking for a bottom line price. A little lower price is a lot better than sending a bike to the auction. I ended up buying a used one i found on Cycletrader that was out of town. Even though I have to fly out, get a Uber to a hotel, spend the night in a hotel & then Uber to the dealership the next morning & then ride the bike home (I would have rather purchased local than going thru all of this). Good service & response is very hard to find now days.

Called the service department shortly after opening for a straight forward tire change with rims…read moreand tires off the bike. Whoever answered says "They are on the phone right now and will call you back." Took my info and details. Guess what? Never got a call back. I wouldn't have wrote this review if they would have just told me their not interested in this particular job. Wasn't expecting to be 1st. Just acknowledged. Since they wasted my time, I'm not going to waste my money here. Ever. Y'all raving about the sales. Wait till you need service...

FRIENDLY, AVAILABLE, AND QUICK! They were also knowledgeable and proceeded to make sure my inquires…read moreabout helmets, and gear were answered. Ethan pulled the ladder and got helmets off the top shelf for me for me to try. I was so static I came back the next day and bought another helmet. I've been to a few cycle gears and this one is a stand out. Alex rang me out and helped me sign up for a RPM to save 10% on my purchase! It worked out really good. I own on coming back because I need a new tire on my bike and they mount tires here. I'm so excited to be a part of the local community here.

Cycle Gear Plano is great overall but their front desk staff tends to be overwhelmed with customers…read moreand can struggle to juggle them or respond to online pickup orders, but when you have their attention, they are very helpful and knowledgeable. I try to order online when possible and ship to home but it's fun to go in the store and look around.

Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

amazing place. Raymond was awesome. prices are very affordable. we were in and out in less than…read more30 min. they even serviced the ATV onsite. thanks so much highly recommend.

Brandon in the service department is a great guy. He tells you no lies and does his best to give…read moreyou quality service. I've dealt with Brandon at least 10 years and I'm not a big money spender. Great service every time.

I honestly wasn't that impressed with this location. But if you're shopping for a bike this is the…read moreplace to go, they had so many options and unique colors I haven't seen. Esp the light blue and orange/brown one I saw on the road kings (the bigger bikes). My reason for coming in was to grab some tees to take home to some family members that ride and the graphics on them were slim pickings. Whoever chooses the designs should have a bit more versatility to them, the graphics on them weren't my taste but maybe in Texas that's what they like. Also for the men's tee the back design was 80% all the same on the tees, unlike the women's which did have more of a variety. Kids section and accessories was very small as well. Staff was super friendly with that southern hospitality. Also if you checkin on Yelp you can get a free tee with the purchase of two Harley's tees. Grab that deal before it's gone, totally worth it!

Great service from the shop! Wonderful customer experience! Had my front tire changed in less then…read more20 minutes, even with my stripped nut guards haha Will always recommend mikes! They are the best in the DFW for bike work by far. Front tire feels great and half the price of harley dealerships! Go to Mikes!

Mike and his crew were great to work with. Did what he said when he said he would do it. I'll come…read moreback.

I am so happy with the outcome of my motorcycle. I brought my bike in to have some aftermarket…read moreaccessories added on to my bike and it turned out fabulous. Caitlin work with me to find out exactly what I wanted done and where I want it placed. She stuck with me through the entire process, while Mr. Moto got it done. Even when Moto ran into some small issues, he worked on my motorcycle accessories until he solved the problem. He didn't give up. He actually cared enough to put the effort into solving the issue. He is one of the nicest people you can meet, they both are. I definitely recommend Progressive Powersports Arlington 3636 S Cooper St Arlington, TX 76015 for all your buying and service needs. They have been with me through buying my first motorcycle, to adding parts, to service. They exemplify the meaning of family there. Thank you Moto, and Caitlin you guys ROCK!!! Kayla D

They did an amazing job helping me get new kickstand and installing it, I really recommend yall to…read morecome check them out, if you are looking for New Bike or anything.