Today was the first day open while roads were still icy. Kimberly was by herself working steadily…read morethru appts and walk-ins with a smile on her face and strong communication. She is amazing. I hope Quest thanks her as she makes the experience of all things bodily fluid and testing smooth and positive. Thank you Kimberly!

Staffing issues, customer service is lacking. Allowed a long waitlist to start 16+ only to dismiss…read moreeveryone and tell them to schedule appointments.

We did have an bad experience here!…read more Update: I received a very heartfelt apology from the owner later in the day. Without going into too much detail, sometimes people behave a certain way because of events that happen in their life. I truly appreciate the apology, so I'm changing my review...

Ashley was awesome. I had to do a pharmacagenomic test and she was very pleasant! I didn't know…read morewhat to expect as I have never had the test before and she made me feel comfortable. By the end we were joking like we had known each other for awhile. She didn't cross tech/patient boundaries just made the ordeal a bit lighter on me which I appreciated. Sometimes labs can be too technical and too impersonal. That's what I expected...but glad that's not how I was treated. We aren't just another number...we do have feelings and are usually frustrated. It's nice to have someone care enough about you that they make it more personal! Thanks Ashley! Sincerely, Kealine

So many people only take the time to write a bad review...This was one of the easiest processes to…read moreget my blood drawn I've ever experienced so far, so I've got to leave my thoughts about it. I had originally came in on a Tuesday and the small lobby was completely packed! So, I came back in the morning, and it was a complete opposite scene. The technician, Nae was very nice and respectful. She made the process quick and as painless as possible. The self check in kiosk is pretty self explanatory as well. I just can't bring myself to rate 5 stars because the facility feels a little outdated, a bit messy, and I couldn't help but cringe as I opened up the urine drop off and it was FILLED with other client's pee cups. Also, there is no signage outside of the building so I drove around the parking lot until I finally realized that it was INSIDE Tom Thumb next to the pharmacy. Overall, I have to admit I would probably return here again to get blood work done because Nae was so good at her job. I am such a big baby when it comes to needles and she made me feel comfortable.

I am not a fan of diagnostic labs inside grocery stores and generally won't go there or shop at a…read moregrocery store with a lab. But, this was the only time I could get a fasting appointment for about 2 weeks in my area. The technician was great and I did like the electronics and check-in process. My first issue was the obvious wet marks on the lab chair where I needed to sit. The technician said that's where she just wiped it down. I still didn't want that on my clothing and it was clear that it was incomplete. Just a cursory swipe with a wet wipe in my opinion. Next, the bathroom where I left a sample is also where we store janitorial supplies, including a mop. There was a sign on a wall that said "eye wash station". And I had to pick up industrial-sized containers to read which one of them was hand soap in order to wash my hands. Finally, there were other people's samples inside the little door where I was directed to leave mine. So it's clearly not being attended well. When I left, I realized I never saw my tech change gloves. I believe she did, but she walked me down a hall, touching door knobs, etc, including the bathroom. All In all, just ick.

By far one of the best doctors office a person could go too. They really care about your well…read morebeing. Especially the doctor, she takes time to individually meet each time to go over a health plan for you. Offering all types of services. The best doctor I have gone too in years. I especially recommend her services. It's like talking to a friend rather than a doctor. The staff she has is wonderful too.

Dr Jamal is great, as well as the rest of her staff. They are very responsive for any online…read morerequests. Dr Jamal listens to you, and understands any concerns you may have.

Don't bother checking in via the link they text you and selecting "wait in the car and receive a…read moretext when we're ready." They don't consider you checked in unless you use the lobby kiosk which, as an immunocompromised person, I was trying to avoid. Employees are rude. Every single one was sarcastic and abrupt. They must really hate their jobs -- and their customers. The facility itself is filthy. Bathroom doesn't look like it's been cleaned in over a year -- trash can overflowing onto the floor. This is the second Labcorp location I've visited and they were both the same! Go anywhere else but here!

I just wanted to give a shoutout to Ms. Selena at the flowermound location. My daughter was…read morefreaking out so much about getting her blood drawn but she did her best to keep her calm and was just so awesome with her. I just wanted to let her know that her patience and kindness was appreciated!

Online registration, quick kiosk check-in, friendly staff, and in-and-out in less than 15 minutes…read more What's not to love about that? This was my first visit to this location as they had more open appointments. Fast, easy and convenient lab work.

I had a great experience from the second I walk in the door. The kiosk is super easy to scan and…read moreget ready and then the front desk lady is super nice and help walked me through the steps I needed to do. They were ready to draw my blood five minutes later and I went in the room with Michael. He was super professional, super fast and efficient. I don't understand why this business has low ratings because I had nothing but a positive experience.

Excellent care delivered with kindness and compassion. I have been a patient here for at least 5-6…read moreyears. I recommend them all the time.

What a GREAT experience!…read more I turned into the place of business and for one second wondered where I needed to go and BAM, there were signs with arrows! The signs led me completely to the front door. Rode the elevator to the second floor and immediately saw the sign where I needed to go. I had my paperwork ready to go and handed it in and asked how long it would be as I had a conference call at 9 (my appointment was at 0740). They were like NO PROBLEM at all, we will have you in and out in 30 minutes. So then I had a seat in the waiting room which was very cozy and great magazines to keep me busy but before too long, they called me back. She gave me instructions in a very polite way and explained everything that was going to happen and left me to get undressed for my mammogram. They have a locker that you can put your purse and things into while you are having your test ran and a handy wrist band with the lock that you can wear on your wrist. Everything was ready to go and she had a nice touch and made the experience as comfortable as she could while making light conversation. Very pleasant. We were finished before I knew it and I was out of there in less than 30 minutes and made my conference call. I can't say I am looking forward to going to my next mammo next year but I know exactly where I will be going!! For sure!

I was yelled at and spoken to extremely rude, Alicia King, Sharon knights have attacked me…read moreverbally, and treated me horribly, after i tried complain the their kiosk wasn't completing my check in. they should not be in a place where they deal with customers, they have no customer service skills or empathy. I have never dealt with this magnitude of no self awareness or respect towards customers.

What a horrible place. I have pain in my right abdomen. Doctor told me to go get blood work. Ta da,…read morethats when this place comes in. I called for appointment and the lady gave me an automated hotline. That hotline is the most annoying thing you will ever have to deal with. You find locations by the zip code and choose your available time. After you pick the location and find out theres no available time convenient for you. You have to hang up and dial back to pick a new location. I did that freaking four times before I decided to cursed them out to give me an easier option. They told me the online way. Why didn't they freaking do that in the first place? I'm in pain and impatience, this place really tests your patience. it was my turn to get my blood work done and there was a vile of blood from the person before me sitting on the table. Their armband string was also out. I'm pretty sure that vile of blood was suppose to be on a rack or safe somewhere other than lying on the table. I told the technician about it and she quickly put it on the blood rack. Wow

although I have never had a bad experience with bloodwork here, my BIGGEST COMPLAINT is that they…read moretell me they are going to send my platelet count blood test results to my doctor and THEY NEVER DO IT! My doctor keeps listing me as "Non-compliant" because they never receive the results and I have to go to CPL for platelet count tests because the normal violet top test tubes used for them contain an anticoagulant ETDA that makes my platelets stick together and making it unreadable. only CPL offers the light blue tubes which are ETDA free and contain an alternative anticoagulant called sodium citrate. i will not be using this place anymore unless absolutely necessary. I am not surprised they are closed now.