Home Town Furnishing is exactly what the name says. It has a home town feel. Every time I have been…read morethere, I have been treated with the same respect as a relative or a close friend. One on one attention. Lots of questions are asked, not to them but to the customer. You see, here, they want you happy enough to be a repeat customer. Even if it means losing a sale, they tell you if you are about to make a purchase that they will profit from. If you wont be happy and will regret it, they are not afraid to tell you. That has happened to me. That is why I always go here first for any major home furnishings. You might get lucky and find someone at a big box place. Then again, you can choose here, where it is not a gamble at all. One visit in, and you will see. Yes, they are that good.

Omfg. I LOVE this place. Every thing in here is right on trend and seems to be of great quality…read more They also offer "back door pick up". You drive to the back of the store, ring the doorbell, and they will bring out your online order. The staff are super helpful and go the extra mile. Prices are super reasonable especially with sale and clearance percentages! Give this place a try and bring lots of money to spend. :)

Great decor selections at great prices! My wife loves to decorate and so when we're looking for…read moreitems for our walls/home we head to Kirkland's. I have to admit I like art and this place definitely delivers in the art department! I have bought several wall art pieces from here and the frames are very sturdy and make them easy to hang. They always have seasonal decor out early and plenty to choose from. They also have a free rewards program you can sign up for and after so many points you get money off purchases.

I wish I had better to say about my shopping experience…read more... It began with the salesperson giving me a very incorrect delivery time and took 10 weeks for delivery. Since they do not do removal I had thrown my old furniture to the curb the night before. When furniture arrived the next day, both couch and loveseat had defects. The center console top on the loveseat was completely crooked and would not close. The couch had an end cap falling off and they tried to ignore they even saw it while installing. If they would have said "There is damage and we need to fix or replace it" as they were setting it up, I would not have needed to return it. The installers tried to ignore it was a problem and get out the door before I could even see it... I have lost 10 weeks, trust in Bobs, and my original furniture, but now have an order from Ashley Furniture and maybe soon I can finally throw out the folding chairs in my living room... Thanks Bob

Poor quality absolutely garbage craftsmanship and cheep materials to build super low quality…read morefurniture.

Just Wow! I struggle to find the words to adequately express my sincere gratitude for Benson Stone…read moreCompany. All of the employees, from sweet Lori behind emails and calls, thoughtful Bill's time and response, to River looking into past files, to Tyler helping me schedule our floor magician, Dave. What a team of dedicated home professionals! In short, I had to have floorboards removed in random spots- I was distraught and hesitant, thinking the floors integrity would be ruined. Dave, their flooring specialist is one of the kindest, most sincere people you will ever meet. The work he did was nothing short of perfection. He took his time, and ensured quality work. You would never tell my beautiful floors were worked on! Just flawless work. I have personally called this company for flooring, bathroom needs and questions - they go out of their way to problem solve and provide guidance! Their thoughtful response makes you feel like part of the Benson family. Any and all future home renovations will be through Benson Stone Company. They stand behind their work and have the most accommodating, knowledgeable and kind staff! I can not recommend them enough! I am posting this glowing review on every site because I want everyone to know what a great experience we had!

Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

Purchased a new mattress and adjustable frame. Salesman was knowledgeable and friendly. Nice to…read morehave payment options. The delivery guys were awesome. They were both kind, considerate and patient. Where I get most of my furniture.

Went in today to look at Tempurpedic Mattresses and a Sofa. Not so much as a Hello . Walked through…read morethe store for 15 minutes and headed out. Three employees sitting in chairs near the exit and nothing . That's really too bad. I have been a customer for over two decade's. Benson Stone it is .

1600 for this chair. I've been battling for a year to get them to fix it correctly. It's pretty…read moreobvious that the chair is leaning. I had a tech out and it still isn't fixed. Now I can't get them to respond.

My wife and I were out just browsing for some new living room furniture (the current is over 20yrs…read moreold). This happened to be our 2nd stop and was greeted by an associate named Sandra. After conveying what we were looking for she lead us to the area that we might be interested in. It turned out to be one of those 3 Bears story. We both fell in love with one of the items on the showroom floor as it was just right. What made it even better is when we began working with Amanda (the designer). We were able to see what our room would look like with the new furnishings. When it came to customizing it took a few days to choose fabric and color. You get to take samples home to view. Once all the choices were made we did order the goods. Now the wait begins. Assembled in the USA.

Got to select what I wanted, Javier was great and made our purchase stress free. Plenty of…read moreaffordable furniture and beds.

I wish I had read these reviews before I purchased. I…read moreshould have known when I went to the store and was ignored by every male sitting behind the service desk. NOT one even made eye contact with me. An associate from across the room came to help me.! I bought a chair and couch. They did not have couch in show room. The chair was, which I sat in. Pretty comfortable! I get this furniture delivered. Do I sit in it before they leave, NO! I did AFTER they left and what the heck, this is nothing like it was in the store it is the most UNCOMFORTABLE furniture I have ever owned. I called explained I didn't even want my money back just an in-store credit to purchased something else!! NOPE, they will do nothing! Can not return!! I will NEVER shop there again!!!

Urban Farmgirl is the best! They are always a big part of all the community events. We love the…read moremarkets that they promote. Our family always enjoys going to Urban Farmgirl!

Made the trip out to see them on one of the two weekends they were open for the month. That's…read moreright, folks, they are only two weekends a month, so check before you go. The store is very cute. It is very easy to pass by because it is in a residential area. There are no other businesses around it and the signage is pretty subtle. There are minimal amounts of vintage items. There are lots of items you can find in other stores in Geneva, etc. There did seem to be an abundance of beachy items which I didn't expect in a place called Urban Farmgirl. If you are thinking that you will be checking out lots of vintage items or updated vintage items, that isn't the case. There is some of this, but mostly new items. It's a very cute store and worth a browse.

We went into the store to buy living room furniture at just after 10:00am today. There were no…read moreother customers in the store and one person working, as far as we could tell. She didn't look up or say hello when we came in until we said hello to her. That was the extent of her interaction. We looked at furniture and saw some that we liked, but when we asked about it she still didn't look up. At that point we decided that we should just go somewhere else, so that's what we're doing now. ** We ended up going to Bob's Discount Furniture and found exactly what we wanted. Customer service was excellent, prices were good, and the quality was nicer than American Freight.

I purchased a gas range in May of 2021 from American Freight, I was told they didn't have one in…read morestock but it would be delivered in 4 to 6 weeks. I had to pay them before they would order the range. After 12 weeks I still had not received my range, so I asked for a refund on my credit card that I used. I still have not received my refund. I've spent hours on the phone and visits to the store but no results . This is January 2022 they owe me $932.86. I will never shop there again. Eunice

I absolutely love this place Chad is the epitome of what…read morecustomer service should be I've purchased many items from Mattress Firm And I've never been disappointed. Great Prices Great People Great Products Most importantly, You won't be disappointed !

EDIT: The pillows I had ordered were now discontinued, so MattressFirm gave me 2 similar pillows…read morefor free after having returned the original ones. After working with the district manager, he was able to make things right and offer better compensation for lost time and inconvenience. I felt, in the end, everybody really tried to make things right after everything that happened, and I truly want to believe they mean well and that things like this wouldn't happen again. I feel more confident in their resolutions, but only time will tell if something like this may happen again. If it does, however, I know the company will be there to try to make it right. My advice? Feel free to use them (they ARE friendly and truly want to help), but maybe not if you're on a time crunch. I am moving, and I had ordered a bed and several accessories (several thousands of dollars in purchases) on the 9th of August and was told it would arrive the 18th of August (just a few days before school begins for me, which was perfect). Well, the 18th rolls around and we haven't heard a word from MattressFirm, so we reach out. Turns out they made a mistake in the shipment of the bed and wouldn't have it to me until the 23rd. This move had been a huge hassle to begin with, and this has just made everything that much more of a trainwreck. The I had to call family to wait around for the bed at my apartment because I would be in class by that point and unable to intercept the delivery. For the hassle they caused, I was only offered a cheap mattress and frame to use in the interim (calling it a "bed" would be laughable). They tried to make it sound like they were doing me a favor in providing this, despite how cheap it is. I was better off getting an inflatable mattress to use from Meijer. After all this, I call them back a few days after my mattress had been delivered (they said they'd have their manager reach out to me, but he never did), and yet I'm still getting all these emails saying "you didn't rate us yet!", so I submitted one saying I wasn't satisfied, and I got a call from another manager from a different store. On top of all this, two pillows I ordered were supposedly coming from the manufacturer and have apparently been "in-transit" for almost a month now. He offered to refund the price of the pillows (about $200) and an additional small refund for the inconvenience (another $200). Considering the price we've doled out for everything (over $4,000) and having to have gone without almost all of it for almost 2 weeks now, I could hardly call this a professional business setting. I understand some of the staff I dealt with seem to be trying, but just "trying" does not make a company an excellent business establishment. I cannot in good faith recommend this company, and will be telling my friends and acquaintances to avoid using Mattress Firm going forward.