We bought a full mattress and box spring. They said it was in stock and I could pick it up later…read morewhen I had my truck. I got there and they did not have it in stock. They did offer free delivery the following Wednesday. When they didn't show up on Wednesday, we called. They forgot. They would bring it out on Thursday. They finally delivered the mattress on Thursday. Forgiving these errors we ordered a sectional. Our only request was to have it by February 5th. They verbally agreed that would be no problem. It was two and a half weeks away. We called in the first few days of February to verify delivery on Friday the 5th. At that time was when the said the ottoman was on back order and they had no idea when they could deliver it. Ok, that was not a big deal. One section was also on back order so it would take until Monday. We were told the rest was in store and they would arrange delivery for Friday. Friday at 5pm I called to check on deliver and was told our furniture was on a broken down truck in Wisconsin and they would try to get it delivered. At that point I had had enough and told them I would be there in the morning for them to refund my money. When I got there, the manager tried to charge me a nearly $500 restocking fee. This is a very poorly run business. They will tell you what ever you want to hear regardless of the truth. I recommend you spend your money elsewhere.

They raise the prices on all their tags in order to tell you that you're getting a deal…read more I found an advertisement with a picture of a table. The original price tag -- seen in the photo -- on the table was $249; they listed it on sale for half-price of $125. I went during their inventory clearance and that table had a new price tag on it of $350.

If you like digging for deals, Ollie's is for you. They have a little of everything, so have to…read morehave patience to dig through the bins. This location felt cleaner than Homewood, IL location.

I didn't know there was an Ollie's in Sycamore (off 23) by Walmart. There's one in Aurora I've yet…read moreto go as well. Anyways, its by the old Office Max and Party City. I didn't buy anything, but walked around the store. There's a lot there, but nothing great. May parts of the store also had a weird funk.

I recently purchased a mattress and then went back a week later to purchase power frame and I…read morereceived great service and I'm extremely happy with the product s I purchased. Both will and Brian were great help in the store helping me choose the items that I want and even loading the power frame into my car the day I went back as I wanted it home right away due to a back injury. Sumo and Marcus did a great job with delivery and set up and ate very courteous and professional. ​

We purchased from these guys a few years back. We then were silly, and purchased a few pieces from…read morethe ashley furniture in Geneva. STAY AT CURLYS. Geneva was as bad as the bad reviews say, complete with dishonest delivery men and absolute snobs. Both my husband and I are regretting not sticking with Curly's. We won't go back to Ashley in geneva. Curly's had good delivery, honest people who were skilled at bringing furniture in a house and down a set if stairs. We are forever team Curly's.

Worked with me to get the chair I wanted shipped at a fair price. Awesome communication via phone…read moreand email and super quick shipping. Thanks!!!

Finally an used office furniture store in Dekalb area. This place has hundreds of items. I got a…read moreused Steelcase office case for $25. There are no new Steelcase chairs under $250 new. No more buying chairs that last a year.

Just got a new couch from here and I absolutely love it. A lot of options to choose from and great…read morepricing. If you don't want to spend an arm and a leg I would highly recommend coming here for your next furniture purchase. Not to mention our sales representative was great and helped us load it into the car.

We worked with Mari Ann to purchase a sectional. She was so helpful and knowledgeable and we felt…read moreno pressure at all. We were unsure if the sectional would fit through a doorway into our basement and she did everything she could for us to ensure that we purchased the correct size. She was always in contact with us. Even the 2 gentlemen that delivered the sectional were fantastic!! We will be back for more furniture in the future and we highly recommend stopping in and giving this wonderful place a try. We felt so "at home" with them.

Exceptional experience! Friendly, helpful staff. 3 tiers of furniture available including high end,…read moremid and entry level. Customized options available. Fair prices with excellent sales to watch for. Delivery was on time, friendly and respectful of property.

Our Reed Furniture experience was like a breath of fresh air. They gave us the opportunity to look…read morearound and ask questions. They were great about checking with suppliers about our special requests. When it came to ordering, they gave us realistic time frames and very good prices. Buying local from Reed Furniture is a no-brainer!

A lot of these reviews are regarding customer service issues, but I can safely say that I had no…read moresuch issue. We bought a sectional about 2 months ago, paid for white glove delivery and old furniture removal. Delivery was on time with great communication from the delivery team. My wife and I were greeted by Chuck. He was very helpful and knowledgeable without being pushy, which was much appreciated. He was able to answer all of our questions and set up everything for the purchase. We haven't any issues with the sectional and have actually ordered another piece to add to it. Take the time to visit this store if you're interested in furniture, they do have some nice things on display, and judge them for yourself. We will probably be purchasing more items in the future from this store.

Terrible. I mean the worst customer service in the world. The reviews definitely live up to this…read moreplace's reputation. Excuse my language, but it's a complete sh*t hole. My experience started when I walked in and was immediately greeted by an employee asking me to leave because the manager had told him i wasn't allowed in the establishment. I've lived in Algonquin, Illinois my entire life, and I have never once entered this place before, yet I'm being asked to leave? How does that work? Have we met before? I asked the employee what I had done wrong, and his response was, "You're here for the café, aren't you?" I replied, "What café? I've never been here before." He then told me that if I was there looking for furniture, I could stay, but if I was there for the café, I couldn't. Sir, I've never been here before. What café are you talking about? Just horrible customer service. I ended up looking at furniture anyway and saw some really nice $4,000 lounge chairs with built-in coolers that would have made a perfect Father's Day gift. I might as well just go to Ashley Furniture instead. Anyway, Happy Father's Day.

Just furnished my living room, dining room. When we couldn't find what we were looking for in the…read morebig box furniture stores, Mark was able to look through is catalogs and find exactly what we were looking for

Don't let the outside of this store fool you...great furniture inside for better prices than the…read morebig box store. Great euro couches as well, if you're not sure what that is, go check them out...much better than a futon. Highly recommend!

I want say how smooth my delivery of a living room sectional went. Oscar and Luis were very…read morecareful with set up. Highly recommend the Furniture Stars..

Then pay attention to you when you come to the door they help you look through things they work on…read moreprices to try to help you and they were very nice thank you for everything

I have never had any problem at any Ross Dress for Less store. The clothes are always super…read moreaffordable, the staff is always so nice, and the facility is always super organized. I appreciate stores like this. I bought my entire summer wardrobe for under $270 and looked great for the whole summer. I give a big thank you to Ross Dress for Less!!!

Ashamed they gave my mom who's disabled a fake $20. We went back to the store after we found out it…read morewas fake. When we spoke to the manager about what happened. She looked at the store video and said she couldn't tell on the video if the 20 dollar bill she handed back was fake or real. She told us to contact corporate. I've contacted corporate multiple times. I've heard nothing back. Own up to your mistakes.