jack your sales man is wonderful and very accommodating helped us with the purchase of a king…read morebedroom set & also helped us with a beautiful power reclining sectional . we will be back fir a dinning set & and electric fireplace

I purchased a bedroom set and living room couch as well as a recliner from the Medford location. I…read morehad an amazing salesman or owner (not sure as to the title of the man) help me without being intrusive as I shopped around. When I had a question he was very polite and very respectful. I got a great vibe from him as well as the store. PS. I purchased everything and it came as stated on time. Everything was perfect. I realized they sell the same kitchen table I have. Sadly one leg broke off the kitchen table (remember this was NOT purchased from them. This is an older table i already had). I went to the Medford location and asked if there was a way to order one leg and I pay them. Same gentleman that helped me said no problem. He orders me 4 Brand new legs and refused to take anything for it. Free. I insisted on paying something. He refused and said it was his pleasure. Where can you find service and professionalism like this anymore? This will be the place I order any furniture from for now on. And I implore anyone else definitely to shop here. Sincerely, Steve Guzzo

This is a bigger version of Homegoods, by the same company, with a wide variety of home decor. I've…read morebeen by several time and the staff has always been very helpful and I have always been impressed by the selection. This place was a life saver when it came to putting together my new place

Selections are too many and too good . Hard to choose from . Better stuff than Marshalls across the…read morestreet from there .

Came in wanting to buy a sectional. I told the woman who greeted us that I was completely…read moreexasperated from shopping all over for sofas- whether the wrong size configurations for us, too shallow cushion sizes, colors, etc. While I am the first to dislike the typical hard sell salesperson, in this scenario...my stating that I was completing overwhelmed, I should have been helped through the entire custom process, not told to look at the signs on the displays to figure out if my desired configuration was doable. Maybe I'm wrong, but I think that's the salespersons job, I don't want to decipher tiny charts The saleswoman showed us a few options around the store at first - but then told us to go look at the enormous wall of fabrics by ourselves. While over by the wall of fabrics, a man who I believe was the owner, walked right by us and smiled, but never asked if we could use help or anything. That was it for me. Hundreds of fabrics- my head was ready to explode-so we walked out couchless & even more disappointed The woman who greeted us originally was busy decorating a Christmas tree at the front door- maybe that's why she couldn't devote the time to really guide us, yet we were the only customers in the store. I think it was a missed opportunity. We probably would have made a $4-$5,000 purchase. ‍

So informative and helpful with no sense of pressure from anyone. We purchased the most comfortable…read morecouch on the floor and it came with so many customizations but every step we were allowed to take our time deciding. Unfortunately, we had to ask for a refund which was entirely our fault because we realized we would compromise too much walkable space for the couch but they refunded us easily without any complications or penalties. We will definitely be there again when we have a better grasp of our space but loved the experience and highly recommend them to anyone looking for quality furniture.

I bought my sectional couch from Zimmerman's Home and my family loves it! If you are looking for…read morequality and personalized attention, then you should go to Zimmerman's!

From the owner: Zimmerman's Home provides custom-made interior design furniture Monday through Saturday to East…read moreIslip, New York and the surrounding area.

so upset. walking in to purchase a new bed set as i am moving and getting new furniture, i made it…read moreclear that i am moving and would need something before my move date, they guaranteed my items would be at the store 7/20. good thing i had called two days later only to find out the frame would be delayed and they would not deliver it to my new address but had my mattress and box spring and never told me. offered me to pick out a new bed frame but i had to pay the difference for something that was not my fault. then told me i could have a refund for all of it and i could look at a location near my new address.. then told me i could pick up the mattress and box spring after i had already paid in full for delivery

From the owner: Bayshore Furniture & Mattress offers furniture that will make your home beautiful while fitting…read moreyour budget. We're a family-owned business and we've been offering friendly, attentive service to customers for decades. Our goal is to ensure that you can make your home a stylish and comfortable place to live without spending beyond your means. We'll never overprice something so that we can put it on sale -- our prices are stable and low as they are, every day. And with our quick delivery, you'll be enjoying your new pieces in no time. Trust Bayshore's long-standing reputation for fair prices and service with integrity.

Terrible customer service and return/exchange policy! Shame! Scammers! Everyone I know including…read moremyself ordered "broken" "expensive" furniture from Wayfair and was lied and told "...there isn't an exchange or refund!" Last December I bought a desk and it came broken and it cost $580...when I called (Ashlee hollered @me called me stupid and said "...there isn't a return policy miss... what can't you read the return label?!" "NEVER FORGET ASHAMED ASHLEE Wayfair!"

So we bought a online item from wayfair We paid extra for…read morethe assembly which they charged 100 and took Said they send a local person He came out together and said another 100 because wayfair doesn't pay him So we hit taken by wayfair for a extra 100 and no one understands enough to help us or refund us Stay away from them ! Go not get taken by them !!

Seriously, NICE people!! The owner & his wife met with me AFTER HOURS because I couldn't get there…read moreduring the day. They had a huge selection within my budget. As a matter of fact, they told me not to look at price, just find a mattress that I like and they would work with me. The one I picked was out of my budget, but they gave it to me! My delivery will come in two days (my request) and they will call me with a window for the time. They assured me that they would have the delivery arrive after I get home for work. What company does that??? FYI~ They are just re-doing their warehouse, so it's not fancy-but they have a great selection! Also, they have furniture in the warehouse that they are looking to get rid of at blow-out prices. If you need anything, you should call them and ask if they might have what your are looking for! And: P.S. I was referred to them by a friend who bought mattresses there a couple of years ago, so this wasn't a one-time good customer service event. he was very happy with his deal also!

From the owner: Mattress World Plus is a family owned, family run business that specializes in giving spectacular…read morevalue, without the high end cost. Our salespeople work on a salary rather than commission so you can expect to see professional people who are genuinely interested in helping you throughout your shopping experience. Rather than someone who is pressuring you to make the sale and tack on additional products you do not want nor need. If you are interested in something specific just call, email or come visit us and we will either be able to get the exact product you are interested in or something with similar style and quality. We only sell Brand New Mattresses. No used, no refurbished. So you can expect excellent quality and low prices on top brands you can't find anywhere outside of our store. We look forward to earning your business and inviting you into our family.