I am writing to describe my experience while shopping at the Commack store of Consumers, Kitchens…read moreand Baths . As I suppose most people do when making such an expensive purchase such as a kitchen , I did a fair amount of shopping . I stopped into Consumers for two reasons , one because they were close to the home location and two , because I noticed they had been around for years . I met with Patrick Curren , a sales associate and kitchen designer . Thus is the reason for my letter . This guy was fantastic , in every way . He planned our kitchen , giving us ideas we didn't think were possible in our galley space. He was current , knew the trends , and was patient . He never pressured us , knew his products and gave us food for thought , and that kept us coming back . We took his appliance store recommendation and ordered the Quartz counter tops through Consumers as well . We came away feeling that we got the best products available for our budget . He was responsive to our concerns when we had then , offered solutions and all in a timely fashion , Patrick Cutran is truly an asset to your business anf is the sole reason we shopped at Consumers . He will be recommended each and every chance I get .

As of today in December 2, I have still heard nothing from consumer kitchens - Sold me $68k of…read moredefective StarMark painted cabinets and then went silent In 2019 I purchased over $70,000 of StarMark Syracuse Maple Black painted cabinetry through Consumers Kitchens & Baths (multiple Long Island locations). By 2023-2025 every single door, drawer front, end panel, and even the glued-in cabinet boxes are catastrophically failing: * Paint bubbling and peeling on untouched surfaces and raised center panels * Miter joints opening * Rails warping and delaminating MasterBrand's own November 21, 2025 letter (photos attached to this review) admits the finish is "compromised" and the MDF panels swollen, yet blames me for "excessive moisture/water damage and normal wear." They offered to replace only 14 pieces (less than half) as a "one-time courtesy" and demanded I permanently waive my Lifetime Warranty rights. Consumers Kitchens & Baths response? Complete silence. They sold me cabinets that fail multiple mandatory ANSI/KCMA A161.1 tests (Finish Adhesion 5.4.1, Joint Strength 5.3, Shrinkage & Heat 5.8, Humidity Resistance 4.3.3/4.3.6), took my money, and now refuse to stand behind the sale or help force MasterBrand to honor the warranty. This is the exact same defect dozens of other 2019-2022 StarMark/Schuler/Omega painted cabinet owners are experiencing nationwide. Consumers Kitchens knew or should have known these painted finishes were failing across the country, yet they kept selling them. If you're considering painted cabinets from Consumers Kitchens & Baths, run the other way. They will happily take your six-figure check and then disappear the moment the paint starts peeling off the walls. Currently escalating with KCMA, NY Attorney General (§349 deceptive practices), FTC, and CFPB

Salesman was great, helped me pick out my cabinets, countertops and cabinet handles, and I love my…read morekitchen! Great experience!

The planning of my new kitchen took me over 5 years in the making. Patrick C @ Copiague listened…read moreto what I was hoping for in my new kitchen and designed a beautiful kitchen, and even suggested items I did not know were available, some I went with, others I didn't, but he gave me great options to choose from. He is an absolute pleasure to work with and made this experience seemless. His expertise and product knowledge is above expectations. Thank you Patrick, it is beautiful!!!!

In 2020 we had Star Mark Kitchen Cabinets installed. The cabinets have MDF inserts. We were told…read moreat the time the inserts were made of plywood. The quality and durability of the cabinets are horrible. The twenty year old cabinets we replaced actually held up better than the five year old Star Mark Kitchen Cabinets. We just wanted a different style. You can go to Home Depot or Lowes and buy a better quality cabinet vs the garbage from Star Mark. The cost from Consumers to replace a door or panel is ridiculously high. Not worth the cost. I've learned my lesson. Save your time and money and buy quality cabinets from a different establishment. Shame on Consumers for selling such Low quality cabinets.

I had an very good experience with the design expert at Consumers, Daniel Bollinger. He was…read moreknowledgeable, courteous and professional. He took great pains to explain each option and offered sound advise.

I recently went into the Port Jeff store looking for bathroom tile. All the women there were kind…read moreand attentive. Very knowledgeable and good taste in putting things together. Maria helped me today she is very calming and understanding that i was stressed about making decisions. She has great ideas and knowledge about their products. I have been to many places and haven't had confidence in the sales people's choices, I should have started at Old Country tile and made it my first and only stop! Great store beautiful displays don't hesitate to go there I highly recommend them!!!

I highly recommend this store. Friendly and knowledgable staff. Great selection of beautiful…read moretile. IB St James NY

After 50 years I decided to remodel my kitchen. I chose Alure because my sister used them to…read moreremodel her bathroom and was extremely pleased with the outcome. A salesman came to my home and provided me with a large variety of cabinetry, countertops, backsplashes, flooring right down to the hardware. The quality was far superior to other vendors and I wanted to go with someone with a good reputation. Tom Currao was the project manager and he could not have been more diligent and responsive. The total job took about 15 days to complete. I am soooooo glad I went with Alure!!! It matters who you choose, because when problems arise, you want a team that knows how to solve any issue - and Alure delivered!!! Thank you Alure for a job well done!

Our very hefty deposit was taken and I'm sure they knew they were going out of business. We can't…read morebelieve they did that to us.!! We paid by check so we can't go through a credit card dispute. We are seniors and this is hard earned money. CROOKS

Do not hire this contractor…read more Our experience was extremely stressful and resulted in significant problems throughout the project. The work was never completed to industry standards, and we were left with numerous serious issues, including defective workmanship and damage to our home -- including a basement flooding incident that occurred during the course of the work. Despite having a signed contract with clear expectations, those terms were not followed, and attempts to resolve issues or have the work properly completed were unsuccessful. We paid for a quartz countertop listed in the contract $1500 and he put in Formica. We are still taking the steps to get our money back but I want to warn everyone We also had serious concerns regarding licensing and insurance. Documentation that was provided raised questions about whether proper credentials and coverage were in place, which we found out he lied and is not licensed with Suffolk county and he forged his photocopied picture of it. This is all very alarming as homeowners trusting someone to work in our home we would have never hired him. There were ongoing concerns about professionalism and respect for our property. While I was nine months pregnant and we had our own dogs, the contractor brought his personal dogs INTO OUR HOME, allowed them to urinate throughout the backyard, and repeatedly left the front door open, which resulted in our dogs getting out and roaming the street while we were at work -- an unsafe and upsetting situation. There were also instances of unprofessional conduct on site, including making messes in bathroom areas and yelling at employees, creating an uncomfortable environment. We have had to spend significant time and resources addressing unfinished work and correcting problems that should never have occurred. Home renovations are a major investment, and homeowners deserve transparency, accountability, and professionalism. Based on our experience, I strongly recommend that others look elsewhere.

This contractor is a truly despicable man who takes advantage of his clients and breaches his own…read morecontract. Do your homework. This company and its owner, Richard Dailey, are not licensed or insured for plumbing, electrical or home improvement even though he advertises and says he is. He is a liar. He is on Suffolk County's Wall of Shame due to the number of unresolved customer complaints against him! Call Consumer Affairs of Suffolk County to hear the truth! Save yourself the aggravation and find a true professional that will stand behind his work and is licensed and insured, not like this joker.

My wife and I were delighted by the beautiful work done by ATOZ Renovations. We're not in the habit…read moreof writing rave reviews. (We're New Yorkers after all.) But the job they did deserves recognition. Among the many people worth a shout-out: designer Chaya Uzan whose enthusiasm and ideas gave us a sense that our project was quite special; and Robbie Goldberg, our day-to-day contact and project manager, who brought a craftsman's eye to all aspects of the job. When problems were encountered, problems were fixed. An example: once we installed a new oven in the kitchen we realized that we would have to do without a favorite built-in spice cabinet. Robbie came up with ingenious fix requiring some custom carpentry so that the spice rack did not disappear but became an integral of the whole. Anthony, our renovation expert, was our first contact with A to Z. He encouraged us not to give up on what we wanted the project to look like even though other renovators had told us it was impossible to do. He also offered to answer any questions we might have along the way. Then there's Shevy, the permit and insurance coordinator. She dealt with the necessary paperwork and kept the inspectors at bay so we did not have to deal with those headaches. And last but not least, Mario, the site manager, who was there every day, hands-on, always professional and pleasant. On that note, the entire team seemed to like one another and treated us and each other with a refreshing degree of decency and consideration. To summarize: The team at ATOZ was thoroughly professional and kept us informed with clear, consistent communication every step of the way. Importantly, the team worked efficiently to stay on schedule and were fair when an unexpected issues arose, providing clear solutions. The final result is exceptional, and the quality of work exceeded our expectations. We would not hesitate to recommend ATOZ to anyone.

perfect renovation for my green bathroom! my husband and i love it!!!!! i love it my green bathroom.read more

Big thank you to Tom, Carlos and Victor! A beautiful job on our Cambria quartz countertop and…read morebacksplash! Impossibly quick service from the time of measurement to fabrication to installation! Even after a mistake on my kitchen designer's part, Tom quickly pivoted and fixed the problem the same day! And what had to be done was no easy task. Carlos is a very talented installer and a perfectionist. He and Victor work side-by-side to make sure the job gets done flawlessly. We couldn't be happier... And will use them again (and request Carlos and Victor!) for our bathroom vanity countertop.

A++++++ install by: Jason + Sergio.... HIGHLY recommend ...Kitchen counter top : cambria :…read moreBritannica