Cannot recommend more highly. Family-owned plus a great staff. I walked in and was helped…read moreimmediately (unlike other places that same day). Ordering was easy, communication smooth, delivery on time, and they even set up the bed frame! Really nice people every step of the way, and a better price too!

Picked up a chest of drawers this week. Ordering in store and loading went smoother than imagined…read more Everyone there was super helpful and nice, I'm definitely recommending to others.

My partner and I were shopping around for a bigger bed. We tried a few traditional chain mattresses…read morestores before coming here, so we had a few mattresses in mind to compare it to. We were searching for a quality mattresses at a good price. I wanted a flippable mattress to get a few more years out of it, which was nearly impossible to find at the other stores we visited. We found a great king mattress, that was their "top of the line" and flippable for about $2,000. A better deal than other mattresses we were looking at. I also am comfortable vouching for the longevity of these mattresses. I bought a mattress from here 8 years ago that is still holding up great, I just want a bigger size now. Service was also solid. Since this is a local business I feel like they honor customer satisfaction higher, plus it feels good supporting local. The salesman was informative without feeling like he was pressuring us or breathing down our necks.

Great Experience! I shopped around a little and for the most part OMF is close in price to…read morewarehouse and furniture stores. I didn't know there are regional factories that will essentially make your mattress to order if they don't have it in the store. One of those factories is actually right here in the twin cities, so it felt like I was supporting a local operation. Anyways, after laying down turning over and bouncing around on a number of mattresses we went with and adjustable orthopedic. It's being made at the factory without the adjustable part since we don't have an adjustable bed. Feels kind of like a custom mattress. The experience was awesome. Tom Sparks is a really nice guy and made the entire process very easy and pressure free. It helped that we were the only people in the store but I appreciated his input and encouraging us to try a lot of different options.

Worked well. We found the mattress we liked best. Never would've been able to without this place…read moregiven so many online mattress options.

Online Mattress Showroom Minneapolis made making my first new mattress purchase easy as can be…read more With all the online mattress retailers now, it can be difficult to know what's the right match for your needs and preferences, but thankfully, I was able to visit the Uptown Minneapolis location to try out some of the options I was considering. The staff was very helpful and answered my questions. They even helped me order my mattress online right there and helped me get the best possible deal, which I wouldn't have gotten had I ordered it myself at home. I ordered a queen-sized Helix Midnight Luxe and they made sure I got the bedding bundle with my order, which included a mattress protector, a full set of sheets, and 2 pillows. I received an email confirmation almost immediately. The process truly took less than a half an hour, from the time I walked in the door to the time I was walking out. They have free parking shared with the gym next door on the corner of Aldrich & 26th, plus lots of free street parking nearby. I placed my order in the showroom on a Monday and my mattress along with its accoutrements was delivered on Sunday! Only 6 DAYS. Awesome. So far, I am loving my Helix Midnight Luxe and I'm grateful that the Online Mattress Showroom in Minneapolis was there to help simplify the process. Highly recommend!

Kathy at the AV location really knew her stuff but was just informative, not pushy!!! A rarity. She…read moreleft us be to make our decision without pressure. Narrowed our focus down to help us decide. A great experience. This will be our 3rd mattress from OMF, different locations but always satisfied.

I bought my mattress company mattress back in the summer of 2024. It was need firm with a mattress…read moretopper and I never regretted that decision. Unfortunately, a year later my boyfriend and I were shopping for a mattress for his bed and as I bragged about mine we went to the mattress factory where I purchased my mattress. We asked for the same kind of mattress I had purchased the year before. Everything went well and the waiting time on delivery was minimal. Got the mattress, set it up and that night we had the worse sleep. The mattress we purchased lacked the same quantity as the one I had bought the previous year. It was like sleeping on a hard board with no cushion. We went back to the store in Applevalley, Mn where we purchased the mattress and was told we could not return it unless we could prove it was not the made correctly ( no topper ). How does one prove that? It clearly had the topper only the amount of cushion that was upon the displayed mattress in the store was not what my boyfriend received and it was not the same quality as the identical mattress I purchased the year before. We are still sleeping on this mattress and have had to order online an expensive mattress topper to add on top of our mattress as the Mattress Factory refused to allow us to return or exchange the faulty mattress we bought not 6 months ago! Needless to say? Although disappointed as the mattress I purchased in 2024 was a dream, I will no longer be purchasing my mattress from this company again.

I was disappointed with my overall experience. There were several positives, but many more…read morenegatives. Positives: * I was happy to not have had to drive to Bloomington to find my chairs at IKEA. * What I bought at Bob's does look nice and is comfortable. * When I called to schedule and explained that the web link did not work, they had me just go to the store to pick it up without an appointment, which worked out fine. Negatives: * I wish I hadn't had to wait a week to pick up my order at the store. * The sales rep said that they'd call when I could schedule a pickup, but they sent an email instead. * The order lookup on their site did not work. Once received: * I was missing a washer (fortunately, I had spares!) * One piece showed gouges from a drill (fortunately on the underside). * The L and R stickers left a nasty residue that took "Goo Be Gone" to remove. * Some of the chair leg bottoms showed significant wear, as if it had been previously assembled and then disassembled. * The styrofoam dust was inside even the plastic wrapped pieces. * The included instructions were somewhat vague, even by IKEA standards. * The 4 Allyn keys provided started to strip. I wound up using a spare key from an old Office Depot purchase. * All 4 chairs had significant wobbles until I replaced some of the pads with ones from Home Depot to level them. TLDR; The chairs look nice, but I felt like I had gone through too much trouble to get them to where I could use them. Next time, I'd try to find something similar at IKEA.

We literally visited 9 different furniture stores looking for a couch yesterday. Bob's was our last…read morestop and we joked on the way home that we would have saved a lot of time and effort if it had been our first stop. Everyone who worked in the store was super personable and gave great recommendations without being pushy or following us. Once we found our couch, Quinn stepped right in with a really fun personality and our entire experience was quick and exactly what we needed. The couch is exactly what we were looking for and at a great price point. They also helped us on delivery flexibility. Overall, great experience!

Went shopping for a mattress last week. A friend sent me to Slumberland and I looked at their…read moreofferings. Found what I was looking for, maybe. 1299 + tx + 100 deliv + 40 removal of old mattress. I decided to try OMF. Nice sales guy Dan went through the options. Again, found what I was looking for, maybe. 899 + tx + 50 deliv + 15 old removal. Oh, and along with some other nice features the OMF mattress was a two sided one. I decided to save the $500. As for delivery. OMF texted and emailed me a delivery window. They again texted and emailed me when they were leaving their last stop and on the way. Delivery guys, James and Micah were terrific. Good experience top to bottom. Highly recommended!

I found out on Friday that my 90 year old mother wanted a new bed when she moved to her new place…read morethe next Tuesday. I visited this store as she had purchased her last mattresses there. She wanted the same bed only smaller. The sales person looked her up, found what she ordered and ordered the same smaller version, TO BE DELIVERED ON TUESDAY! I was my mom's hero and The Original Mattress Factory is my hero!! When Tuesday came, I received text messages as to the delivery ETA. They arrived within the 30 minute window they told me. Set up the bed and off they went. Great service all the way around!!

A great selection of mattress to test out. With the store, just like other furniture/ mattress…read morestores, not being crowded I was able to lay on a couple of mattresses for a while to test them out. Unfortunately I did end my visit early. When it comes to customer service there's a fine line between doing too much and not doing enough. No prospective customer wants to walk in and be treated as if they're invisible or don't belong. On the flip side, and overly attentive salesperson who hoovers and wont allow you to browse at your leisure is no better. My experience was the latter! As soon as I walked in the sales gal said hello, asked what I was looking for, complimented my shoes and shirt, blah blah. From here, I would have been fine with a 'let me know if you need help'. However, she was a bit intrusive with questions, and too opinionated with how I decided to conduct my visit. At one point I advised that I had visited other stores earlier (since she asked) and her response was 'we all pretty much have the same thing and same price so you wont find much difference'. I replied with 'so should i leave?'. During her line of questioning and overload of info that I had no interest in, I advised several times that i'm comfortable looking on my own, thanks for the help I'll go look around, I appreciate the info I'll let you know if I need more help. Needless to say I finally made my escape and was able to test mattress which were different than what I already saw. However while testing just two, I notice her watching me, like a lion waiting to pounce. At that point, what little interest I had exited and so did I. I would be open to returning, but only if she;s not there.

Jason was great to work with. He's very knowledgeable about all the mattresses in the store. He…read morehelped me find the perfect mattress for my new home! I was offered a military discount, which was great. Clean store & a large variety of different beds. Competitively priced.

I'm so happy a place like this exists! Mattress shopping can be so stressful when many of the…read moreoptions are online based brands. Because of deep sleep MN we could go and lay on our top brands we found online. They are a wholesale store front that helps with ordering, delivering, and returning mattresses at no extra cost. Birch beds, Owl Nest, and Harvest were the ones that stuck out to me the most. But overall the service was fantastic - we could lay on each bed for as long as we wanted and all of our questions were answered. Highly recommend making a visit if you're on the market for a new mattress!

Wow. Jessica knows her mattresses! We had some special requests for our mattress search. She was…read moreextremely helpful at navigating the impressive selection. This showroom is a great way to try out and compare mattresses sold online and then get a discount if you go with one. Highly recommended.