We were just looking. We had been to a competitor who had…read moreonly high priced mattresses and was pushy. We stopped at Original Mattress Factory on our way home. A soft spoken informative sales rep greeted us. Tim Clark. There was an array of prices, styles, comfort on the show floor. He proceeded to talk about the various mattresses, company history and the vested interest of employees in the company. He was like a friend in his demeanor and an owner. The mattress selection is excellent and he explained all the information on each one we looked at. They are made locally in Maplewood. We bought two orthopedic King, 14.5 inches deep with firmness rating of 46. That was a medium firmness, no pillow top as I am not a fan. The range can go to 100. Once you have a king size bed there is no going back for me. Two sided mattresses with handles allow you to flip them. Special support all around the mattress edges to prevent sinking. It was a high quality hugging, yet firm perfect and restful. Tim was patient. We never expected to buy that day But the price great and both my daughter and thrilled we will sleep better. They will remove old mattresses for $5.00 each. Yes just $5.00. Also a selling point! We are expecting delivery this week. I will update once we get our mattresses. 12 year(not prorated) warranty was a high selling point . Thank you for a great experience so far!

Warning: We purchased a mattress for our guest room, and we have had multiple visitors. They all…read moresay it's the most comfortable bed they have slept in, and they don't want to leave.

Good deals, attentive and helpful sales associates. Ryan was knowledgeable and answered all my…read morequestions, there was no pressuring me to buy something I wasn't interested in which I greatly appreciate! Relatively new location with tons of options and selections, will go back for more items if needed!

I think a lot of the reviews on this page are for a prior location of this business, but I am…read morewriting about the NEW Slumberland that opened in 2025. I went in there honestly not expecting anything but came out frankly shocked and pleased. Just like most furniture stores, someone was assigned to kinda "follow" us around and make sure we didn't need anything. She did a good job of mostly leaving us alone until we needed her. I expected to not find anything I wanted, but ended up spending several thousand bucks on a sectional and ottoman. She was awesome, walking us through everything and even giving us inside information on how to tell which couches would be on "back-order." It took a week or so to get the products delivered, but the delivery went mostly great. Unfortunately, there were some issues with my furniture, and Slumberland was pretty easy to work with to get those issues resolved. I am currently a very happy camper!

This place gave me mixed emotions. I enjoyed the value this place has. The sales were/are great…read more Staff were warm and willing to help with anything. Some areas were neat and put together and others weren't. You have to inspect what you're buy from this establishment because items from their Clearance section could have been in a previous customers home and or in other places and brought to this location. A lot of items had chips and dents in them but overall a good value. If you're handy with a stain brush for wood and or sand paper, you can find great things here. In other areas, I wish there were more items to select and see. This place has major potential to dress their show room to beat all competition in the local area. I'm coming back to see if there is more to choose from.

I don't even want to go through the emotional labor of writing this, as it seems everyone else here…read moreas had a similarly maddening experience, but I need an outlet to express my anger. I visited Macy's Furniture Gallery IN-PERSON because it listed the items we wanted as being in stock and I didn't want to go through the mess of delivery. We got there and they - surprise - did not have the items stocked. We ordered two basic box springs and a bed frame. What unfolded over the course of the next two months were multiple scheduled deliveries that did not happen, no communication that they weren't happening, me having to follow up every time bc they were marked as "delivered" and them eventually delivering half the items on a day I had not selected or approved and wasn't home. I followed up about the missing bed frame, which was marked delivered, and they asked if I wanted a refund or a "redelivery". When I asked if they could provide an ETA on when we'd receive it, they said they had no idea. I opted for the refund, for my sanity, which they said would process in 20 days. 20 days for a refund seems excessive? Bottom line, it's so infuriating to deal with all of this for a basic box spring and bed frame. That you pay extra for to have delivered. I will never patronize Macy's again and will encourage every I know to do the same. What an absolutely hellish, soul sucking experience.

If I could give 1 star, I would…read more This is a company that only cares about upselling. Customer service? Forget it. Once they get you to purchase something, all forms of communication, customer satisfaction and honor end there. Looking at you, Colleen Woods. Having been a continuous repeat Tempur-Pedic customer over the years, this is the first time I have ever had a problem. It will now be the last and I'll make sure to let everyone I know to stay away. Senay talked us into trying out their most expensive mattress and base (the heating and cooling one). Upon purchase we learned 1) it's not comfortable 2) didn't solve our running hot and cold problems. Before purchasing we were promised that we could exchange both if we didn't love it. We didn't. So we tried to go back to our tried and true much cheaper (and far more comfortable) luxeadapt mattress, what we've always used previously, with their most basic base. What they delivered on the exchange instead though was a more expensive mid-to-high priced mattress and base instead. Thus 1) charging us more for a bed AND base we didn't want and 2) this bed is even MORE uncomfortable than their previous more expensive one. We tried calling the company's customer service and they said it had to be done via the actual flagship store where we purchase from. So then we tried calling over 30x over many months to the flagship store and couldn't get through to anyone that could help. Most times no one would even pick up. So we called the Wayzata store, and they couldn't even get through to anyone at the Edina location. We asked them to email us so we have digital receipts to reference. They didn't. So we had to drive into the city to try to talk to someone in person to apply pressure. After many months, I called them again (they won't follow up with you, and good luck getting the store to pick up) I was told I am SOL as "I already did an exchange". Even though they sent me the WRONG, MORE EXPENSIVE PRODUCT. The young kids couldn't help. Aladdin couldn't help. And then his boss, Colleen couldn't help. She also couldn't call me, the customer directly, to tell me to get bent. Nor did she look up my many, many numerous call logs to see how long I had been trying to course correct their expensive (for me) mistake. So now I am out manyyy thousands of dollars, with a rock hard bed I now need to get rid of, with the need to still go out and purchase a new mattress from another company to replace theirs, which is another significant financial hit. This company cares only about your money and not the actual customers. They have no principles. STAY AWAY.

Great store everything was well kept and the employees boy oh boy were they helpful! From the store…read moremanager of Aladdin down to the helpful hands of Mohamed Jeylani, Yaqub Badri, and Lion Kitten, it was reminiscent of LeBron led Heat!

We have purchased four mattresses from this twin cities-based company. We love supporting this…read morelocal, factory-direct company! Great products that compete with any of the bigger box stores and excellent customer service!

Did not catch the name of the salesman, but he was very nice and helpful. Needed a new mattress for…read morea certain price point and he pointed me in the right direction. Picked out a bed, and he had me checked out and the mattress strapped to my car in just a few minutes. Great fast service!

Hi Karla, Thank you…read morefrom the bottom of my heart for helping me get my sleeping needs under control! Someone once said that picking out a bed is just as hard as buying a car and I believe it, but you made it very easy for me... I have tried going to the bigger stores, but they are completely overwhelming for many reasons. It was actually very easy for me to work with you, since everything was organized and easy to understand and you have a very large selection of brands. I am happy to support this brand new Bloomington company, and I hope that anyone who is in need of a bed or an adjustable bed frame, begins by looking at your store first! I deeply appreciate getting a frame at a MUCH lower price than anywhere else. Thanks again and keep up the good work!

Very welcoming staff! I'll be in the market for a mattress soon and will be coming back here. I…read moreenjoyed the dream mapping experience, it was nice to see where my exact pressure points are and how changing the position of my feet and head relieve those pressure points. I can't wait to buy a cooling mattress from them!!