Made an appointment and received a call the day before and was told he had a doctors appointment…read more Rescheduled a week later, no call, no show and no text. Left two messages and never received a call back. Work requested was to replace bottom slides on dresser drawers.

The moving men couldn't get my queen size headboard up the stairs. Enterprise/Tim cut the legs off,…read moregot it up the stairs, drilled holes in r The headboard and the legs, dowled them together (and glued), clamped everything together, let it all set for a few days, came back and sanded and stained, put the bed together and you would never know all that work had been done. Tim and Lisa are the best!

Fabulous service! The owner and his son were able to fix my 100 year old antique dining room table…read moreand restore it to it's original beauty! I was very impressed with the professionalism and craftsmanship and would highly recommend this company!

Very nice at first . Then when problems occur he turned angry and yelling. Don't recommend him for…read moreanything!!

Timeless Art did a fantastic job restoring my antique dining chairs! Great customer service.read more

I have been a customer for many years, always having Bruce fix up my furniture. I think he does…read moremarvelous work. I very much recommend him. He is quite reasonable in cost. The quality is wonderful.

I worked with Carl and Annie to fix up a tricky bathroom drain, and they did an AMAZING job. I had…read morea small leak caused by the outdated configuration of the bathroom and they came out same day to take care of me and ensure there was no water damage, so you get good work and a GREAT warrantee. Carl stands by his repairs. Cannot say enough good things - highly recommend!

I had David come fix the stucco siding of my house. I was very impressed with his recommendations…read moreand professionalism. After I was happy with the result and it was proven by old patchwork done by someone else side by side with David's work. I wish David had done all the patchwork it was so much better.

Had to hire a professional to come back and fix all his work. Nice guy but definitely didn't know…read morewhat he was doing.

Number 1 - He answered his phone. This is critical for any service based business. As an out of…read morestate investor, I needed some local help with investment property. I told him my project had a short deadline and he committed to being able to complete it. He consistently communicated with me through email, text and phone calls. He worked long hours to get it done. I was very specific in the details of the project I needed work done on, and Jack was able to complete it as I had asked, also sending photos and a report of the completed work. He did what he said he would do, when he said he would do it. My experience with Precision Handyman Contractors was just what I was hoping it would be. I highly recommend this contractor.

I reached out to Scott Parker in the Fall 2025. Sent pictures of our damaged, antique, front door…read more He looked at the pictures and gave me an initial quote to fix it. He said they could get to it in Spring/Summer 2026. I reached out again in May 2026. He responded and asked if We still needed his services. When I said yes, he replied with" your door has too much rot for us to fix" . I am not sure why he couldn't determine that our door was beyond their skill when I sent him the pictures 6 months ago. What a waste of time.

4466 Grandville grand Rapids 49503 this is a new location. Excellent furniture restoration.read more

Have to say, when I filed a claim and seeing the reviews after my purchase, I had buyers remorse…read more Happy to say that they were great and responsive at every turn. Unfortunately, my furniture manufacturer wasn't as great to deal with but that's not Montages fault.

I would rate them a -10 if I could. On April 8, 2024 I purchased a Home Theater set from Indian…read moreRiver Furniture in Rockledge, Fl. I added the Furniture Protection 5 Year program. On August 7 of this year I noticed a cut in one of the seating cushions after a family gathering. I reached out to the furniture store, who referred me to the Protection provider, Montage. I reached out to Montage by email on August 14, and followed up with an online claim on August 20. On August 21st I received an email asking how the damage happened and I re-stated it was found after a family gathering and had the appearance of a sharp object cut in the leather. Accidental damage is covered under the plan. We were eating in the family room so it is possible one of the knifes used by a guest fell on the seat unnoticed and did the damage. Or a sharp object in someone's rear pocket. Difficult to tell the exactly how it happened, but this furniture is seldom used, it is in 74 degree temperature and it gets no sun. Nobody came to check the furniture. On August 29 I received a claim denial leather, stating the claim was denied because it was due to "Color Loss/Leather Cracking/Peeling/Surface Scratches", which are not covered. I reached out to them by phone to explain there is no way the leather could be cracked, peeled or scratched. Leather cracks and peels when it is in sun exposure and dry environment. The customer service rep said it was a surface scratch and that for the damage to be covered the damage had to go all the way into the cushion foam. I explained scratches can be removed but this damage is a cut into the leather and certainly not just a scratch. I explained that perhaps it could have been one of my dogs with her paw, which did not occur to me before, and was told the claim could not be changed to another reason and re-processed. I am left with damaged furniture and a paid worthless protection plan. It appears Montage will pocket the money, and find any reason within their exclusions to match with their interpretation to avoid fulfilling what should be their service. If the furniture store asks you to purchase the protection plan, stay away from Montage. I have filed a complain with the BBB, one more of the many they have for not honoring the protection plan coverage.

I hired Dillon for a bathroom project. He was efficient, very detailed, fair pricing and exceeded…read moremy expectations. Scheduling and communicating with him was easy. Would definitely recommend !

From the owner: Tile, trim, and toilet installation services. (Insured)read more

I had a finished lower level in my house that had water damage. They came out within a few days…read moreand their mitigation work looked fairly good - except they did not remove and hall away all of the wood trim and baseboards that were damaged. I had hurt my leg while rushing to get a shop vac downstairs at 1 am when this occurred. I called and emailed them to come back to pick up what they should have taken with them in the first place. The Project Manager confirmed they would come back. They have not as of today (8/18 or almost 1 month) and they have not responded to multiple emails and phone messages (always get an answering service on a "direct line" to the Project Manager). Totally unacceptable, unprofessional and will let my homeowners insurance company know that this "preferred vendor" should be taken off of their list

Good start - terrible follow-through!!…read more If our experience had ended with remediation, Paul Davis Restoration would have easily received 5 stars. After our dishwasher leaked on July 17 and caused damage in our home, the remediation team -- Kasey, Logan, Austin, and Eric -- were professional, communicative, and efficient from start to finish. They kept us informed every step of the way, handled the situation with care, and left the space clean when their work was complete. We were extremely satisfied with that portion of the process. Unfortunately, our experience changed significantly when we moved into reconstruction and a kitchen remodel. We were initially assigned a project manager who made repeated promises about timelines that were never met, and communication was extremely difficult. After months of little to no progress, we met a second project manager on October 10 who appeared knowledgeable, but was managing too many projects for consistent oversight. As a result, our project experienced repeated delays with minimal proactive communication. Our basement, which was also damaged, was eventually reconstructed and returned to its original condition. However, that work did not begin until after October 10, which was an unreasonable delay for restoration work. At the same time, our upstairs kitchen -- which was a full remodel -- saw no progress at all. From July 17 through January 9 -- nearly six months -- nothing had been done to rebuild the kitchen. On January 9, we terminated our contract with the kitchen still completely untouched. After termination, we took over as the general contractor ourselves and completed the kitchen in approximately six weeks. This made the lack of progress during the prior six months even more difficult to understand. We were also asked to turn over our insurance payment up front, which we later learned is generally not standard practice. After termination, we were told reimbursement would take 1-2 weeks, but it ultimately took three weeks to receive payment. While the remediation team did excellent work, the reconstruction and remodeling process was marked by significant delays, poor communication, and failure to meet stated timelines. Based on our experience, we would not recommend this company for reconstruction or remodeling services. The difference between the remediation experience and the reconstruction process was significant.