My boyfriend and I got a couple quotes from different companies to refinish our hardwood floors…read morebefore we moved into our new home. Old To Gold was responsive and quick with the quote and although their cost was higher than other companies we talked to, they could get our job done much quicker, which was great as we wanted to get the floors done before we moved everything in. Other companies were quoting us a month out or longer! The job itself was quick and everything went well. There were a few dark spots on the floor that they were able to sand out and finish nicely. We also had them interlace some new planks in a spot where the floors had been removed and never put back. Finally, we also paid them to sink and cover the nailheads that were exposed when we ripped up the carpet. We were able to cut some of the costs by removing the carpet and tack strips ourselves. After they finished the job I did notice a few drips of finish that had hardened on some of our newly painted trim and our side door, which was not a big deal but some might have been more upset about that. Everyone I spoke with at Old To Gold including the manager and the guys who came to our house was professional and polite.

They made it right! We would recommend them again for sure. They took the time to listen and solve…read moreour issues

Chris and his crew did an excellent job at sealing up my log home. I was in the middle of selling…read moremy home, but little did I know that refinishing the exterior would increase my home value by more than 100K! Also thank you to Lorenzo (hopefully I spelled that right) for taking out the debris from the past company that was here! Hats off to you all!

Owner is a fantastic salesman...he talks the talk, but does not walk the walk. He made us promise…read moreafter promise, but never kept them. He did not do a good job sealing our log home. He continues to add extra costs to the job, but did not finish the job as promised. I have several logs that are still not sealed even though the owner claims the job is done. I now have to hire someone else to complete the job that this company has not completed. Do not put your trust in this company, you will be disappointed.

We worked with Vera Flooring for hard wood flooring in our home and they did a wonderful job. G the…read moreowner was responsive and easy to work with. The quote came back very competitive and G and his team went above and beyond for us. Highly recommend Vera flooring for anyone looking for quality work at a great price.

Please get as many quotes as you can before choose the right one. We chose this one and became a…read morenightmare. - The owner G doesn't communicate well. The worker will come one day and the job left unfinished for another couple days without any communication. - When we contacted G for updates, he gave many excuse, instead give us clear answers about the schedule - The quality of the work was inconsistent. One room would look great, while another had noticeable gaps and unfinished details. (We had to hire another company to redo that part.) - Make sure to get everything in writing before the project starts. Otherwise, you may encounter unexpected price increases partway through the job.

Have had DuraPro now complete 2 new jobs for me in the last 12 months. Communication was great,…read morework was very thorough, and follow-up was great. I would highly recommend Randy, Spencer and the crew to anyone. They have done a lot of work here in our association and everybody always speaks highly of them.

Randy and his team are very professional. I was impressed with the regular communication from my…read moreProject Team and the detail of the crew in their approach to preparation and the thorough application to every corner of my exterior; the trim, soffits, bay windows, siding.....they even made my gutters look like new! A great experience from start to finish!

Very professional team, superb finished product, and easy to work with. They show up on time every…read moretime, and do their work quickly and well. They work around the space needs and timing of other subs without complaint, and leave the place immaculate every day they're onsite. Highly recommend!!

From the owner: We specialize in high-quality interior and exterior painting, repainting, wood finishing, power…read morewashing, and commercial painting services. With over 30 years of experience, we proudly serve West Michigan and the Traverse City area, delivering professional, detailed, and long-lasting results for both residential and commercial clients.

Made an appointment and received a call the day before and was told he had a doctors appointment…read more Rescheduled a week later, no call, no show and no text. Left two messages and never received a call back. Work requested was to replace bottom slides on dresser drawers.

The moving men couldn't get my queen size headboard up the stairs. Enterprise/Tim cut the legs off,…read moregot it up the stairs, drilled holes in r The headboard and the legs, dowled them together (and glued), clamped everything together, let it all set for a few days, came back and sanded and stained, put the bed together and you would never know all that work had been done. Tim and Lisa are the best!

This is the second time we have used this company. Excellent work and communication…read more The first time we just wanted to change our almond colored shower and tub to white. Great work! In and out in a day, that was in 2017. This week we redid the same shower and tub. Our shower head had a hand held feature and someone dropped it on the tub and chipped the glaze and we had just put new flooring in that lowered the floor level with the hallway so the front of the tub needed to be redone at the bottom. The bottom of our tub had very fine cracks too (which happens to fiberglass) so it had to be redone-floored. Gordy came in and gave us a price and did the work within 2 weeks. Chris was the actual glazer and he was friendly , respectable and did excellent work. Very satisfied, highly recommend!

Great company, very responsive and an absolute pleasure to do business with. I've already referred…read morethem to my friends!

I had a finished lower level in my house that had water damage. They came out within a few days…read moreand their mitigation work looked fairly good - except they did not remove and hall away all of the wood trim and baseboards that were damaged. I had hurt my leg while rushing to get a shop vac downstairs at 1 am when this occurred. I called and emailed them to come back to pick up what they should have taken with them in the first place. The Project Manager confirmed they would come back. They have not as of today (8/18 or almost 1 month) and they have not responded to multiple emails and phone messages (always get an answering service on a "direct line" to the Project Manager). Totally unacceptable, unprofessional and will let my homeowners insurance company know that this "preferred vendor" should be taken off of their list

Good start - terrible follow-through!!…read more If our experience had ended with remediation, Paul Davis Restoration would have easily received 5 stars. After our dishwasher leaked on July 17 and caused damage in our home, the remediation team -- Kasey, Logan, Austin, and Eric -- were professional, communicative, and efficient from start to finish. They kept us informed every step of the way, handled the situation with care, and left the space clean when their work was complete. We were extremely satisfied with that portion of the process. Unfortunately, our experience changed significantly when we moved into reconstruction and a kitchen remodel. We were initially assigned a project manager who made repeated promises about timelines that were never met, and communication was extremely difficult. After months of little to no progress, we met a second project manager on October 10 who appeared knowledgeable, but was managing too many projects for consistent oversight. As a result, our project experienced repeated delays with minimal proactive communication. Our basement, which was also damaged, was eventually reconstructed and returned to its original condition. However, that work did not begin until after October 10, which was an unreasonable delay for restoration work. At the same time, our upstairs kitchen -- which was a full remodel -- saw no progress at all. From July 17 through January 9 -- nearly six months -- nothing had been done to rebuild the kitchen. On January 9, we terminated our contract with the kitchen still completely untouched. After termination, we took over as the general contractor ourselves and completed the kitchen in approximately six weeks. This made the lack of progress during the prior six months even more difficult to understand. We were also asked to turn over our insurance payment up front, which we later learned is generally not standard practice. After termination, we were told reimbursement would take 1-2 weeks, but it ultimately took three weeks to receive payment. While the remediation team did excellent work, the reconstruction and remodeling process was marked by significant delays, poor communication, and failure to meet stated timelines. Based on our experience, we would not recommend this company for reconstruction or remodeling services. The difference between the remediation experience and the reconstruction process was significant.