I had a really good experience with McCardel when they came out to provide an estimate on some mold…read moredamage in my basement. Nick explained the cause really well so I could understand what it would take to repair the issue. He provided several different options explaining the pros and cons and prices really well. I appreciate how much detail he gave me and the time he spent making sure I understood everything. As a new homeowner, I found the experience with McCardel really good. They'll definitely be one of the first places I call when I need restoration work. They do charge an estimate fee ($150 at this time) but I think that's probably a sign of a good company that provides thorough estimates. I feel like I got my money's worth with the estimate and I can roll the cost of it into my project.

The worst experience I have ever had with a contractor. They are unresponsive. I signed an…read moreagreement with them in December and was strung along until May when I terminated the agreement. In 4 months I never saw an estimate, never had an email replied to and was made empty promises of progress whenever I called. The last call I made I asked to speak to the owner and was told the owner would return my call that afternoon. That was two weeks ago. I'm shocked there are individuals with different experiences.

Cleaned carpets in the senior building I live in in Lansing,Michigan…read more They did a fabulous job. Carpets look new ! Call them for your home carpet cleaning. You won't be disappointed. J. McCrumb

Shout out to James and Co. At Total Masonry; they did a great job rebuilding this mailbox for a…read morecustomer whose neighbor's car got a little out of control. Definitely recommend

Magna Dry did an excellent job cleaning my carpet. I will call them for the same service again…read more The cost was very reasonable.

We have used Magna Dry services several times and over many years. Their services are always done…read morequickly and professionally. Bruce and crew have helped us with water damage, mold, carpet cleaning and more. We have always been happy with their work. I had called Bruce in the middle of the night when our basement flooded and he came right over and helped us. We would recommend Magna Dry to anyone. Wayne and Sandy Wentworth

Clark Tree Service brought the curtain down on years of drama we'd experienced in our efforts to…read moreremove a tree from our yard. After working with several other tree companies (for more than two years) who were not able to cut down the dead tree that glowered over our house, dropping dead limbs, attracting lightning and putting holes in our roof, Clark Tree Service responded quickly, professionally and skillfully. They had the equipment that was needed for a complex job and they got the job done more quickly than they promised. They were responsive to our questions, correctly diagnosed the work that needed to be done and were friendly and helpful. When we needed help with some paperwork related to the job, they gave us exactly what we needed with same-day service. I would not hesitate to recommend them or to use their services again.

Expert work, professional, and with attention to detail. Recommended. They handled really tricky…read moreand dangerous work for me and did a great job.

I just want to say we are so happy with the work that Vincent did for us. We had a couple spots…read morethat needed drywall patching. One ended up to be a bigger job than planned. He took care of both jobs perfectly. What a nice professional man. Thank you Vincent!

Fantastic work, I'm Highly recommending this company…read more Scope: drywall. Mud and prime 3 rooms under the slanted roof. Intricate and uneven, odd-sized house. Project: work was completed by Vincent In Record short time, Vincent is polite, trustworthy, stays on track and works clean. Conclusion: I am sincerely happy that I went with Oneida company. My rooms look wonderful, neat and thoroughly done. Book them quickly, they are super busy!

Our basement septic pump failed and resulted in an enormous amount of basement damage. The floors…read morewere ruined and the drywall was wicking sewage moisture up the walls. The humidity was unbearable. Our insurance agent first highly recommended a company who did an incredibly poor job, the first company actually caused more financial damage than they helped with. The first company didn't even set up a containment barrier. As a result I did my own research and I called Restoration1 of Grand Rapids for a second professional opinion. I can't imagine my family's well-being if I didn't get this second opinion from Restoration1. What was initially a "completed" $3k repair (by the insurance company's buddy and recommended vendor) turned into a $100,000+ remediation job once Restoration1 of Grand Rapids came in and laid out the facts and documentation to the insurance company. This is why you too should do your own research, and work with a company that isn't a puppet to the insurance company. Restoration1 of Grand Rapids was fair, worked with facts, and acted in good faith. Your family's health is at risk when you are subjected to these kinds of damages and your insurance company may downplay things in the beginning to avoid the realistic responsibilities of doing good quality work, which isn't cheap. It is why we pay insurance premiums and it is contractually intended for these events. Restoration1 saved my family's health from certain mold and also saved our financial future by helping document and support my claim by IICRC standards which many insurance companies state in their declaration pages to guide remediation to properties. From what I have seen, Restoration1 does remediation work by the books and they seem to have water and mold remediation standards memorized extremely well. Our son was a baby at the time of this catastrophe and he was immunocompromised, having breathing difficulty without presence of mold. We were extremely concerned for his safety and we became afraid of our own home. Cody, Kass, and Ryan, along with their extremely hard working staff guided us through the process and educated us on IICRC standards they would work through. Their expertise and ability to stay organized through the lengthy process alleviated our stress and they helped order air mold testing services on two separate occasions to add extra support to the claim against our insurance company and also show improvement for us to feel safe going back into the home. Now, I recommend Restoration1 to literally anyone when I hear the words house fire, storm damage, water damage, flooding, mold remediation, or smoke remediation. They are the professionals and no other company could be better to work with in my opinion. Several hours after this basement claim wrapped up, there was a huge storm (Last August 2023) and a tree went through our roof causing water to go through 3 floors... guess who we called? It was pure stress until calling Ryan, and Kass got on it right away even though there was a huge power outage and blocked roads affecting the county. This time we were more relaxed, having a lot of trust their process and we have the greatest appreciation for the hard work they do. We are nearly wrapped up with this new claim and while I hope we don't need their services in the future, they will be my first call and they have a permanent place in my phone's contact list.

I called them asking for mold remediation services and they said they'd call me back and they never…read moregot back to me.