I reached out to a few movers to see who could assist with moving my gazebo from my rental house to…read moremy new home and this company agreed. I was fully transparent with what I was looking for and provided the instructions because I knew it was an odd task and I didn't want this to become exactly what it did... After two days and hundreds of dollars, I was left with a barely built and bent gazebo. This included whole pieces not put back on and a giant hole in the mosquito netting. Not only did they not complete the job, they ruined the gazebo. I received no reimbursement of any kind. And on top of everything, they were extremely late showing up both days and communication was terrible. Sucks because they were nice guys in person, but I don't think this is the right career path for them.

If you're looking for a professional moving company that charges affordable rates, this is the…read morecompany for you.

TLDR: I wish I had never used Premier Roofing. Nate lied to get my business and communication was…read morepathetic. We bought a home in July 2025 with some known roofing issues. Nate came out to give us a quote, and quickly expanded the scope of what they would "need" to do. The quote was separated into two sections, as per conversation with Nate: (1) need to do before winter to stop leaking and limit damage already incurred, and (2) improvements that we could make in the spring. We agreed to part #1 in October, to include work on the flashing around our chimney, the single most important piece of the work required. Over a month went by and I heard nothing until the third time I reached out for an update, at which point I was assured the work had been done - no photos, no notice they were on my property, the only evidence that they'd been on my property was pieces of scaffolding they left behind in my yard. In January, on my first trip to the home since work had been "done", I was able to see very obviously from the ground the work had not been completed as described. I emailed with photo evidence of internal water damage and flashing clearly protruding, completely unconnected to the chimney. I did not hear back for over a month. When they finally got back to me, they claimed the flashing - the single most important part of the work that I was repeatedly assured would be part of the work completed - was not, in fact, included the $4,000 bill. They provided (finally) photos of other work that had been done. After multiple days of back and forth, I was offered $200 off to apparently make up for being lied to and the internal damage done to my house for them not doing the work they swore up and down they'd do before the winter set in. Thanks for nothing, you clowns.

When we first started the process of making some updates to the front of our home with vertical…read moresiding and covering posts, the process was easy and fairly efficient. We worked with Dana who during this part was great. The workers who came to do the actual work were great and worked so hard. They worked on a Saturday. There was some challenges in communicating about finishing the project. The screen door was left untouched. We were told that Premier would be in touch and they were the next week. We were told that they were unsure why the door was not put on. Dana came out and asked for payment which we honored however in hindsight we should have asked to wait to pay the balanced as the work was not completed. We wonder if we had done this if Premier might have worked harder to complete our project!? We received the run around for weeks. Someone came out to put the new door on and found the door missing parts and a part broken. Then it was several more weeks before it was finished all and all from the last day of work until it was completed on 1/9/25. It was nearly eight weeks to complete the project. We were not fully informed of the final time someone came out. Still then it was discovered that there was more work to be done. Again, the quality of work was great. The communication and taking full responsibility was very much lacking. We asked for a new door as that was what we paid for and were given a response about if a part was missing on a car we would not recieve a new car. However, we paid for the new door. Patti D

These guys reached out and communicated to me within a couple hours of requesting service. They…read morewere able to get to me within one week, and repair the Chimney flashing that was needed in order to sell our home in a very timely matter! Would highly recommend!

Requested repairs after storm damaged pole barn roof. Response was immediate, a visit to give a…read morevery affordable quote quickly followed. The job was completed within days. Very satisfied and do highly recommended this company.

Wish to revise my previous review. Although I still find the carpet cleaning services to be…read morepricey, the quality was excellent. I purchased the service for a family member in another city, so didn't see the work when I wrote the first review. Also, Top Care Cleaning ended up responding to my complaint by working with me a bit on pricing. Hence, the change in my rating.

Top Care cleaned our roof and gutters. We could not be happier with the results! They completely…read moreremoved the moss and unsightly discoloring. Will keep them in mind for future projects.

Navy team. Did a great job for a long time and suddenly almost deliberately did a poor job last…read moretime. Things were left in awful condition.....1 toilet hadn't been done, dusting, counters in master bath not done etc. Owner will not respond to my 2 emails whether about a re-clean or refund. Sad.(:

We've had the help and services of Cascade Fresh (navy team) for the past six months, visiting…read moreevery other week. They are prompt, courteous and thorough. They reach every nook and cranny. Super pleased.

We had our vent cleaned and sealed. The team that came out were super friendly, extremely…read moreknowledgeable, and very efficient. We could tell right away the difference it made to get our vents sealed. Very happy with our service and will use them again when it's time get the vents cleaned. Highly recommend!

These boys were very respectful and polite. It was nice to see young professionals working with…read moretheir hands. My home feels cleaner and fresher.

I recently hired King Exterior Services to clean my deck and both the interior and exterior of my…read morewindows for a spring refresh, and I couldn't be more impressed. From the initial quote to the final walkthrough, the team was incredibly professional and communicative. I honestly had no idea how much detail went into this process, but they took the time to ensure I understood exactly what to expect. Their attention to detail was outstanding, and they left my property spotless. You wouldn't believe how much better my house looks! It's rare to find contractors who are both reliable and reasonably priced, but King Exterior Services hits the mark. I'm confident I made the right choice and will definitely be hiring them again in the future. If you need high-quality exterior work in Grand Rapids, I highly recommend them!

We had John out for patio power washing. Incredible!!! His attention to detail was impressive, plus…read moregreat pricing. He explained the process, was super careful around plants, and did an outstanding job. 100% recommend!!

We cannot express our gratitude enough to Enviro-Decon. The entire team is excellent! Prompt,…read morecourteous, on time, respectful, helpful, and went above and beyond. Thank you for helping us breathe in our home again! We experienced a pretty great loss in our home thanks to a negligent flooring company. Everyone at Enviro-Decon went above, and beyond to help us. Our home smelled fresh, clean, and we could actually breathe when we walked through the door. Despite the inevitable "damage" left in the aftermath of this mess, our home was actually "cleaner" coming back in then when we left. They are incredibly professional, and kept us up to date throughout the entire process start to end. They were very thorough in making sure that all of the mold was removed from our home, and actually needing to remove more than initially quoting, but making sure to call ahead of time! Honestly the crew is awesome! We couldn't be happier with them! They also did everything possible to ensure that our children would be ok, since our daughter's room was directly impacted by the damaged, by offering to put up black plastic to block her room from the bathroom (we declined since we were just going in and tearing the rest out). Very thoughtful! Despite the clean smell, actually being able to breathe in the home, and walls being gone (which was expected of course), you can not tell they were there! Very clean!!! Thanks again Enviro-Decon!!!! Highly recommend!!!!!

Great timely work. Very professional and customer service oriented. We were able to sell our home…read moreimmediately after they completed