Excellent groomer, she loves and cares for our dogs in a wonderful manner. Our preferences are…read morefulfilled and since she is the owner and groomer, there are no miscommunications. We've had bad experiences at large shops, where there are too many cooks in the kitchen, and not everyone is on the same page. Her work is consistent and we have great trust in her abilities and her love for our dogs. She understands specific breeds, like our Bichon Frise, but is good with every sort of dog. We have two pretty girls, Dora, and Ivey, and our little boy, Tucker, that can't wait to get in the door on grooming day. Then they come out looking magnificent.

My mother has her Shih-Tzu groomed here and they usually do a pretty good job. This last trip they…read moredid was very good. They left the fur around her head and bit on her tail, so she still looked like a dog and not like a shaved rat, as she had previously when all of her hair was cut off to the skin. So either it was a different groomer or they are just improving. Although my mother is well into her 80's, they forgot to give her the senior citizen discount, because she failed to request it while paying. We learned all discounts must be asked for at the time of payment, or you don't get them. This place also sells pet foods, a few live animals, toys, and other pet products. They're a very small store, but worth going into if you're nearby.

A few days ago, I took my Bichon to Bark at the Moon, Greenwood, for a regular grooming. Twenty…read moreminutes after I dropped off my dog, the owner, Amandalynn Moon, called me to tell me they were going to shave my dog's tail. The tail was not matted, and I told her I did not want the tail shaved and to just leave it alone and not trim it at all. She yelled at me, "Come get your dog now!" She actually threw my dog out just because I told her not to trim my dog's tail. This extreme inflexibility and hostility toward me and the fact that they now require clients to book their pets no more than 8 weeks apart, are conclusive evidence that this business does not prioritize customer desires and needs. I'm glad I found out what these people are like. My dog deserves better. I would give this business a minus rating if I could. The owner of Bark at the Moon gave a hostile and unprofessional response to my review and is further proof that this business is not interested in understanding or resolving problems. Here is my response: You have been waiting for my review? I'll bet you HAVE been because you aren't businesspeople. You are bullies! The fact that you want to argue about this proves that you do not know how to run a business. There are so many untruths and exaggerations in your response. How I spoke to YOU? On the phone, you brusquely stated that you were going to shave my dog's tail. You didn't ask whether I approved or offer to discuss it. I tried to let you off the hook by saying don't trim her tail at all. You then yelled at me to come get my dog and hung up the phone. Your demeanor was unacceptable. There was no previous warning or discussion about matting (I had been a customer for more than a year), and I would never have accepted a future appointment with you had I received such a threat that you would shave my dog. I brush my dog regularly, and her tail was not matted. The fact is you don't know how to deal with a Bichon's cottony, fine fur. You say you don't brush out a tail you consider matted (it was NOT matted). I didn't ask you to brush it or do anything to it. I said don't touch the tail. Don't trim it at all! But you didn't let it rest at that. Instead, you threw my dog out. I did NOT swear at any employee. After you called me, I came back expecting to pick up my dog without incident, and your husband, whom you had called in while I was on my way, greeted me in a belligerent manner, ordered me to pay for an unfinished grooming, and threatened to call the police. It is not your place to judge customers on how they care for their pets, especially when you don't know what you're talking about. Your last statement that you will not do what the owner wishes if it will harm the pet (based of course on your opinion only), says all one needs to know about you. I told you NOT to trim her tail at all, so I did not ask you to do anything that could harm her. Surely even your confused mind can understand that not touching her tail does no harm.

Both owners are amazing! They are so friendly and make you feel right at home. They treated my dog…read morelike their own. She was bathed and had her nails trimmed. After, Amanda went over some tools I could use at home to help with shedding. You can tell they love animals and what they do.

The staff is very friendly and they always treat our dogs like royalty! They're booked out pretty…read morefar, but they can take walk-ins for nail trims at certain times.

My daughter and I have been taking Our dogs here to get…read moregroomed for years now and we Love it the staff is amazing.

My dog is 6 years old and we had been going to the same groomer his whole life. When we moved we…read moreneeded to find a new groomer but it seemed everywhere I looked did not have positive reviews. Mike did a great job with our dog, he listened, found out what I wanted, and even let me know he believed my dog had an ear infection after grooming him. He finished him quickly and it's very reasonably priced. Thank you, Mike!

10/10! I was very nervous about picking the perfect groomer for my golden doodle and this place did…read morenot disappoint! DEFINITELY will be returning!

They have a warm and welcoming environment. There is a sense of calm in this groomers business…read more They don't have multiple dogs in cages barking, crying or scared waiting to be groomed. Nikki has been grooming dogs for years. She is especially patient with older, scared or first time grooms. If you are looking for a relaxed environment with safety and calmness in mind for your fur babies, this is the place I recommend.

It's a very cute place. I have passed by it many times didn't know they were there. Very clean…read moreinside, I absolutely love, love, groomer Mrs. Erin. She is very nice, great with my doodle, she does an excellent job for over 2 years now, and my dog trust her. I tell him we are going to see Erin, get his haircut, and he is so excited. Its not cheap, but you definitely get what you pay for. I am very picky, who touches my dog, and where he goes. Whether it's the vet or the groomer I want my dog to feel comfortable. No different than I want to feel comfortable and trust my doctors, and places I go to get stuff done.

If I could leave zero stars I would. I took in my previously injured dog that got his paw cut at a…read moredifferent groomer, so I entrusted Lotus Pet Spa to handle my pet with care. I made sure they were aware of the situation and as did my husband upon dropping him off. When picking up my dog, his groomer Rikki brought him out in tears because she had cut my dogs tongue. She apologized but did not offer any sort of compensation. I had the owner contact me who informed me my 10 pound dog was unmanageable (a comment I have never received in the 10 years I have had him and have been having him groomed regularly) and even admitted a more experienced groomer should have groomed him but yet continued to groom him and hurt him in the process and did NOT OFFER ANY SORT OF REFUND. Absolutely disgusted with this customer service and will not be returning. Not to mention a 10 pound dog grooming was $85. Go somewhere else. Don't waste your time or put your dogs in danger.

Raving Review for Crafted Canine & Heather…read more I couldn't be happier with the incredible grooming Heather did for my two doodles at Crafted Canine. They both look absolutely gorgeous. Their cuts are even, adorable, and perfectly shaped, and you can tell Heather puts real artistry and care into her work. My pups came home looking like show dogs and feeling proud of themselves, and the whole experience was smooth, friendly, and professional. If you're looking for a groomer who gets doodles and delivers top‑tier results, Heather at Crafted Canine is the one. Highly recommend.

I've been trying to find the perfect groomer for my golden doodle & i think i have finally found…read moreit! They were able to get me in the same day, energy between the employees and myself was absolutely wonderful & i was able to leave my dog without being anxious. My dog seemed very comfortable upon arrival and looked phenomenal at pickup. He has been groomed by a handful of people and this was by far my favorite all around. He got a cute little bandana & still smells phenomenal and is super soft over a day later.

Our Newfoundland loves this place. She always comes home tired out from a day of playing. The…read morestaff is very friendly and accommodating. We primarily use day care and grooming services.