Went to this Petland yesterday afternoon with my family to view some of the dogs, and one of their…read morefemale employees was giving us major attitude. Talking behind our backs with other employees and rolling her eyes at us. This employee made our time here a very awkward experience. Would not come back for this reason alone.

Updating at owners request, as "my exact response was posted as spam before" and "nothing in my…read morepost reflected their business." Well, I'm a real person, and my real experience was this: You walk in, and an employee practically thrusts a puppy into your arms. You notice that the puppy is listless and barely responds when you pet her, but assume she might be tired from being tossed from person to person all day. But then you notice that her eyes are runny, and her coat is oily and clumped. Seems odd, but you look into the puppy's eyes and want to take her home. She's cute, and you can tell that she's miserable living in a cage and being passed around all day. You want to rescue her. Then an employee comes by and asks you if you want the puppy. You find out that shes $6,000, which is when they mention their financing plan, including a warranty. If you don't pay the puppy off in 6 months, the interest rate is 30%. The employee sure puts a lot of emphasis on the warranty, and something doesn't seem right. The employee goes away to let you think, and you pull out your phone to do a Google search. That's when you come upon dozens of heartbreaking stories about Petland puppies. People who pay an exorbitant price for a puppy that dies within a month. The warranty is a sham, and leaves people paying 30% interest on a dead puppy. And all of the vet bills from trying to save the poor thing. Reluctantly, you say you won't be buying the puppy, and watch as she's put away. Then you walk back out to look at the wall of puppies, and find that most of them on that particular wall also seem exhausted and have the same runny eyes. You go home and Google early signs of distemper. Looks exactly like what you saw. You Google "Petland puppy distemper" and find that it's a common problem. Then you look at where their puppies come from. From petland You get a nice story on usda-accredited, responsible breeders. However, it's not that hard to get usda accreditation, even if you have multiple violations. Further, petland sources its puppies from puppy mill brokers. I'll let you find the rest. Take a look at the following brokers, which are major petland suppliers: the hunte corporation, perfect puppies, and Tracy's k & j pets. You might also find some interesting stories if you Google "petland former employee" Moral of the story? Don't give in to high-pressure sales and puppy dog eyes, and use the Googles. I'm glad I did.

We found Pam upon a recommendation from a client who said she was amazing. We soon learned her…read moreknowledge of training pups was more than we could have asked for. We purchased her puppy package for in-home training sessions with our French Bulldog, Greta. Not only did Pam teach us how to interact with her, but Greta LOVED her and learned so much from her visits. At only four months, Greta is now potty trained, comes on command, sits on command, gives, 'hi-fives,' is crate trained, started to learn how to go on walks with a harness, knows command, 'up,' and 'off,' can fetch, and we learned how to calm her when she gets over stimulated. She even began some skateboarding with her! Of course we have to put in the work to continue to in grain these things in a puppy, but I can't even begin to convey the wealth of knowledge Pam imparted on us, so that we could acclimate more into puppy life and so Greta fit into ours. Pam teaches the human as well as the dog giving you a wealth of information, going above and beyond so that you know why a dog does the things they do, how to manage the behavior, and how the dog will absorb the training. She eased my worries and I was pleasantly surprised how expertly she worked with little ones. I can't recommend her services enough.

My interactions with Pam started out promising, but deteriorated. Her website promised certain…read morefocus areas that my 12-week old pup needed help with, but through 2 sessions, few - if any - were covered. Then there was a multi-week gap in communication and eventually a text saying she didn't have the time or energy to help my pup out, all despite me having pre-paid for a 5 session pack. To make matters worse, she overcharged me by $100 for the pack. The only silver lining is that I was able to negotiate a partial refund. The whole experience soured me on Pam 4 Paws.

I returned to Pete and Mac's this year after having a very bad experience a few years ago. I…read morethought that maybe responsible management had been placed in charge...NOPE...still very hard to work with them. I simply have a maine coon cat their the groomer did an extremely good job (Pam) . After a recent physical altercation between the groomer and then manager a new manager was identified. The physical altercation was very alarming. It seems the arrested prior manager and the current manager may be over 21..not sure. My vet said that he did not want to give the flv shot, unless my cat was being boarded with other cats. The new manager said NO WAY WILL be now groom your cat without this shot. The vet said--Then they are not doing their job. Cats being groomed should not be interacting with other cats. Too bad, I found such a good, seasoned groomer working for managers that have no sense of logic or customer service.

I feel like every time I take my dog here, he comes out with some type of infection no lie. Last…read moretime it was kennel cough (yes he's vaccinated) and pink eye. I can't keep up with the vet bills, unfortunately the ease of just dropping him off is amazing but they really need to work on suspending dogs that appear sick or clean better.

They have beautiful puppies that have an acre of land to run around on. Great resource for Aussies!read more

From the owner: We have Registered Purebred Australian Shepards for sale. Please call or text for more info. read more

Friendly and quick. Needed a medicine for my cats care sickness. Received timely for my trip…read morewithout issue.

We have brought my mom's dog to Strothertowne in Lee's Summit for years. This is a wonderful clinic…read morewith a very kind and professional staff. Mom's dog got the best care here. Today, I had the sad task of bringing Mom's dog in to be put to sleep. This was a difficult decision for the family, but the right decision. The veterinary tech that helped me process the paperwork and prepped Poppins was outstanding. She held this little dog with so much love and care during the entire procedure. Thank you for being so remarkably kind. (I didn't hold Poppins myself because sometimes the dog has mixed feelings about me. She is definitely mom's dog.) The vet was also incredibly kind and gentle. He was familiar with our case, and gave Poppins excellent care. Thank you. I am sorry that this sad work is put upon the same good people that give so much to care for everyone's pets. This clinic has delivered excellent service at every visit over the years. We are so very grateful to have Strothertowne for Poppins. Thank you for being exceptional and kind.

I purchased a Maine Coon from Olga in December 2025. She stated since the cat was older, 1 year,…read moreshe could sell her for $1000. I never received any documents or vaccine records, even though I requested them several times. After an exam with my vet it was discovered they she had an ingual hernia from her bladder, which could be life threatening. She also had elevated kidney levels. The cost for the surgery and tests was over $2000. I had two separate vets say the hernia was genetic, due to poor breeding. Olga refused to take any responsibility or pay for any of the vet fees. DO NOT buy a cat from her. She is an unethical breeder.

I don't think I would go to another breeder. My little boy is beautiful and healthy. The breeders…read morewere exceptionally nice and very caring you definitely get your money's worth.

We are taking care of my mother in laws dog while she is in the hospital. So I now have a couple of…read moretrips to Petco logged in. The store is well laid out and the employees are helpful. I did find some of the wild things you can get for pets interesting. Learning a lot at the Petco.

As a senior, I felt valued by every employee I had contact with. From help locating items so I did…read morenot have to traipse all over the store to actual physical help in putting together a carrier. I received great advice when there were choices to make. All in all, I'm very glad I chose Petco to provide all I need to be a good pet owner. Kitten and I are happy customers!

Kevin, at the Lee's Summit animal shelter called to ask about the situation at Raintree. 15 minutes…read morelater I get a phone call from Raintree directly. I answered and then heard a woman in the background say, "Just hang up." Very mature. The animal shelter supervisor then called me back and apologized for our treatment at Raintree. He's the real MVP. At this point I wouldn't trust Raintree with a stuffed animal. The situation was already rectified when I left their facility with my cat. The bad apples working at Raintree I'm entirely certain they already know about. Raintree chooses to keep them on. Not my circus, not my monkeys. Do not ever call me again.

I was not an existing client. My dogs needed certificates for international airline travel. The…read moredoctor took the time to research requirements for the airline and country. (This wasn't a quick search; we had received so much conflicting info.) I am so grateful for the time and effort it took to sort it out. Thank you so much!

My daughter's dog pulled out of his collar & ran out the front doors of PetSmart after his…read moregrooming. He kept running & running out and down the neighborhood streets. Long gone. His groomer, Carolyn saw what happened & took off full speed running after him. He's a little Havenese, fast & scared. He was gone. Folks at PetSmart got in their cars searching. People came out of nowhere saying he went that way. He crossed Independence Ave., Chipman, and back towards 291. Five cars on 291 stopped-circled him with their cars & a big bearded pickup truck driver, Jessie (who has five dogs) talked him down to stop. He didn't have his collar on but he did have a PetSmart bandanna on from grooming. Brought back to PS covered in black sewer muck from his escapade (and all over Jessie). Carolyn gave him another bath & hand delivered to the car. Thank you PetSmart, Jessie, Jon (motorcycle guy who helped) & the fabulous folks of Lee's Summit for helping us bring this little guy home.

I'm only giving 4 not 5 because last time I was in there I think she's a manager was rude. She's a…read morefemale with like a guy hair cut really short. I asked her about some canned cat food. She gave me like why are you bothering me vibes. This lady I hope isn't a manager I'll shop at chewy. But today I met this young Lady with glasses by where that adoptable cats are. Love talking to Batman the black cat he is goofy Loving cat. If I didn't already have 2 I would've got him. he is a real beauty. She was very welcoming I wish I would've gotten her name she was working a pallet by those cats. Very kind. but that mean lady was there too. Maybe someone should tell her If people wouldn't shop she wouldn't have a job.