I am so grateful for the quality service and overall generous friendship auto credit USA showed…read moreme...I was really struggling with life events continuously going against me and of course then my vehicle I had died...after freaking out some (alot actually) I came across auto credit USA in Warsaw and I filled out the app on line ( done this dozen other times for other places with no luck, so wasn't to excited bc figured same results gonna happen) and then I got a call from a guy who worked there and he asked me all the info he needed and I gave the info to him and then he said come see him and in couple hours he would have me driving away in something new for me...and I'm sitting in my new vehicle now filling out this review...I'm so thankful for auto credit USA Warsaw for everything they did and how quickly they helped me...it has led on to my other situations getting resolved also...I recommend anybody calling them if u have auto problems...I'm do glad I did..thank you again

From the owner: We get people approved every day that have been turned down for automobile credit elsewhere. Bad…read moreCredit, Poor Credit, or No Credit - you don't have to accept driving a questionable car just because you've had credit issues in the past. Our vehicles are all 2010 or NEWER, and have LESS than 100k miles!! Backed for 3 years or 36,000 miles (powertrain).

Couldn't ask for anything more, super friendly and responsive, helping me find a perfect car for…read morethe family at a fair price...

I first went to H&L Motors at the recommendation of a friend. She always has a good experience…read morehere, so I decided to give them a try. I have taken my vehicles here for repair and maintenance ever since, and I intend to keep doing so as needed. The staff is friendly and they explain the repairs needed. They do their best to source parts at a reasonable price. They also stand behind their work. Based on my positive experiences there, I recommend H&L Motors!

From the owner: Products Used Vehicles, New Vehicles, Batteries, Windshield…read moreWipers, Brakes, Rotors, Tires, 4x4s Services AC Repair, Alignments, Automobile Scanning Services, Battery Replacement, Brake Inspections, Brake Services, Differential Services, Engine Repair, Heating Repair, Oil Changes, Scheduled Maintenance, Tire Rotations, Tire Services, Transmission Services, Vehicle Diagnostics, Vehicle Rentals, Wiring Repairs Brands Chevrolet, Toyota, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Nissan, Subaru

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

I worked with Bill and Jared. Bill is the father and you can tell he raised Jared right. They both…read morewere so helpful and I bought a 2011 Honda CR-V. I had a 2001 CR-V and had her for 21years. Then she got totaled. I knew I wanted another CR-V because they r wonderful vehicles. if u want the best treatment buy ur vehicle here. Thanks again Bill and Jared. You're the best!

It's rare to find a car dealership/salesperson that is straightforward, honest, easy going,…read moreefficient, personable, knowledgeable, helpful and a joy to work with. Jared was all of these things. My son and I were super impressed with the employees and the entire smooth transaction. They treated us as a valued customer for sure. I highly recommend and would prefer to deal with the exclusively in the future for all my vehicle needs.

I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

I bought a vehicle from them and an extended warranty. Now not even 2 months later the left control…read morearm needs replaced and warranty doesn't pay for it... just be careful buying a warranty or car from them. On my way home after I bought it the bolt came out of my right side brake.

Total dishonest scam business. Thought there were still good people in this world totally…read moredisappointed. My daughter spent everything she had on a 2005 jeep with 120000 miles. After several conversations with owners and mechanic they assured us they had gone over the vehicle completely and there were no issues that would require attention for some time. Yes there was rust on the body we were aware of but less than a week of having it, it had oil leak, coolant leak, water pump needed replaced, ball joints rusted out, brakes were shot rotors had burn marks, caliper bolts missing, boots split and list goes on. Said they would never sell a car they wouldn't put their own mother or daughter in...really! Shame on me for being so trusting but steer clear of this place. I'm sure they were laughing all the way to the bank but what goes around comes around. Terrible business.