I met Yusniel with Cricket Pavers in December 2024. He promised to turn my dreams into a reality…read moreand my backyard into a paradise. The project cost was $90,000 for a pool remodel, jacuzzi addition and deck.  Contract signed in March 2025. The never gave me a rendering of the project despite multiple requests.  They began work in April 2025. The company did not obtain any permits for the project. They told me permits weren't needed for a simple remodel and if I opt for no permits the job will take 3 months; with permits 6 months and I may get in trouble with the county if my shed isn't permitted. They assured me they do all work according to county code. The company did not properly secure the work area and my 14 year old deaf bulldog fell in the pool, broke her hip, and had to be euthanized. Yusniel told me "oh we could have put a safety fence around the pool." They never secured the area for safety; the county mandated I do it in 72hrs or be fined. They don't listen to the recommendations of the specialists they subcontract. They don't even listen to what the customer wants. They tried to give me cheaper pool equipment than what was promised, cheaper plaster for the pool, and hope the customer is dumb enough to not notice. Yusniel blatantly lied to me about what we agreed on and when I called him out he stated "well the work is already done." He said he was going to remove just the screen on my patio and when I walked outside my entire screened in patio was destroyed. DESTROYED!  They he messaged me to tell me all the materials of the aluminum patio were rotted. I have video of their guy ripping it apart and kicking it out in less than an hour... of course now everything is bad.  I believe his plan from the beginning was to destroy my screened in patio and force me to put in a new pergola with them. In September I finally contacted the owner of Cricket Pavers, Ariel, since I couldn't work with Yusniel anymore.  He is a nice guy who will swindle you with a smile. Ariel tried to rectify the situation but there was no plan on his end, and apparently no money (where did my $54k go?). He agreed to replace my screened in patio if I paid for the materials, even though I emailed them I wouldn't pay for anything, I agreed as this was a mess and I just wanted my backyard back. He tried to blame everything on his plumber and then brought in a new pool guy named Carlos, who I didn't trust and who didn't speak English. Ariel built a new sun shelf on the other side of the pool claiming to "give me the party pool I wanted!" At my age who the heck wants a party pool??? I told him I want a pool I can relax in and swim in. So then he agreed to build it out to give me what was promised from the beginning. Unfortunately the project was so far beyond fixing, Ariel gave me 2 options... keep going and build out as agreed and my pool will crack in 3 years or demolish everything and start fresh. My 3rd option of giving me a refund wasn't an option for him as he claimed to have so much invested in the project and he knew he could give me the yard I was promised. He said with the demo I may have to pay an additional 10k, or 5k or maybe not even anything additional but he was just letting me know. I felt stuck so I agreed to let them demolish and start fresh. Made him sign an addendum to the contract and I refused to let work be done without a rendering. He wanted me to allow his guy Carlos to come and "just do his thing" to not delay anymore. I wouldn't allow it. I demanded at least a rendering so we're all on the same page. A week later on 11/21/2025 he said a rendering may be done that day or by the next week, I then sent him a picture of an overflow spa I would like done. Ariel said it would be 8k more. I told him I felt like that was something they should give me considering all I have endured. He said he is "giving me a new pool and not doing patch work." So now I should be grateful for him! I was not happy with his response and I let him know and he then stated "he tried to be a gentleman by agreeing to build me a brand new pool" claimed "this approach will not work with me" and then stated he isn't "comfortable working with me any longer." Ariel stated I "am holding on to the past which is behind us and not moving towards the future." He previously claimed my pavers were paid for and are sitting in an air conditioned warehouse. He refused to deliver the pavers to my house. I demanded my pavers and a breakdown the $54k I paid and he said he isn't delivering the pavers and I would have the breakdown it by the next week. Never received anything! On 12/1/25 I received a call from the plumber they fired and still owed $5k to telling me they contacted him to give them a $25,000 inflated invoice for work done at my property. At that point I called all the news stations, reported them to DPBR and Miami-Dade county. He refuses to give me money back and has NO INTEGRITY. BEWARE!

Made may pergola in 2023 ($30,000)band after 3 years is falling apart and licking all over making…read moreit unsafe. I contacted them and they said that was out of warranty after 2 years and asked $10,700 to fix it after admitting the mistakes that were done building it. I extremely recommend not to hire them! Not reliable and unprofessional.

I'm very disappointed with the work and customer service from this company. The pergola was poorly…read morebuilt and ended up breaking after light winds. Since then, I have tried contacting him multiple times by phone, email, and messages, but they have completely ignored me. A reliable contractor should stand behind their work and communicate with customers when problems happen. Unfortunately, that has not been my experience at all. I would not recommend this company. Totally scam

Wow what can I say. After seeing a few of their completed projects from friends and IG. I had a…read moredeck that need to be replaced. I reached out to KOW Eric and Roger. Very professional alongside with their team. From start to finish they pay attention to detail with a lot of custom ideas that I wanted for entertaining. Team worked clean and didn't leave anything behind. They gave me a window of time to complete project and exceeded expectations. Super knowledgeable and offered suggestions to open up design to get a Pergola and Deck that will last... Thank you great Job to KOW and Team

Duke contractors repaired my flat roof over my family room and repaired another section that was…read moreleaking on the back flat roof. Called them in the morning and they were here in the afternoon. These guys do a wonderful job on your projects. Eduardo Monagas was very polite, and his staff listen to everything you tell them to make the best choose for you.

Duke contractors replaced both my home and my daughter's home roofs. We chose aluminum and they did…read morea great job. I am extremely pleased with how the project progressed and the ease of communication with the company. They were always quick to address any concerns without delay. I would highly recommend this company.

My gutters were disconnected in several places and they had been originally installed by a…read moredifferent company.. We just wanted to have them repaired ( reconnected in this case), and to my surprise after talking to 2 other companies ,they both told us they did not handle repairs only new installations, but thanks God Del Toro gutters did. The owner Maidiel as well as the 2 men whom came to do the work a few days later, Osmany and Erlin were all very professional, and they did a great job. Price was fair, service was fast and professional. At some point we'll upgrade our gutters but we did not want to do that right now, as we'll eventually have to do termites tenting ( within a year or so )which is notorious for destroying gutters. Once we are done with that, then I'll definitely give these guys the business, for our gutters upgrade ,they deserve it. On a side note I like to mention that I have not been paid to post this review, this my own objective review based on repair services provided by Del Toro on 5/27/25. I don't recommend companies easily, but this one I do and will. I hope this helps somebody, but please do your own due diligence.

Called Del Toro after a neighbor referred me. They were responsive, quick, cleaned up, and…read moreaffordable. My roofer happened to be out soon after (unrelated) and commented that he used to do gutters and these guys did a great job. Highly recommend.

Gio and Jessica were a joy to work with! I initially found them on OfferUp where I saw pictures of…read morethe mosaic work Gio had done before. I was looking to put "crazy pavers" into my newly screened in patio. Jessica replied quickly and helped me set up a meeting the next day. Gio came by at the promised time and looked at the space, understood my vision and provided great advice. I wanted to source the tiles myself and he and Jessica were understanding and helpful, guiding me on which would work, and offering to help with pick up. After patiently waiting as I searched for the perfect stone, Gio met me at someone's house to look at some marble they were selling. He was helpful in evaluating the stone and getting an amazing deal, and he helped load it all and deliver to my house. He even made two trips to get all of the stone. Gio was true to his word, showed up on time, and finished the job in three days. He is committed to excellence and made sure everything was to our expectations. He has forty years of experience and it shows. If you want a true professional who takes pride in bringing your vision to life, choose the Floor Clinic! I'm glad I chose Jessica and Gio. I feel I got incredible value for the amount I paid. My floors are timeless and will increase the value of my home. Their communication is very strong. Gio delivered exactly what we were looking for, going the extra mile to ensure everything was perfect, even coming back to fix a hazardous step a few days later for free. Thank you! We are looking forward to enjoying the beautiful floors for years to come.

Gio came out and repaired damaged floor tile in kitchen. He took his time and did a professional…read morejob. Went out of his way to keep dirt and dust to a minimum. Gio was not the least expensive option, but he was more knowledgeable than the other service providers I spoke with about the repair. One area of improvement could be better communication on matching grout color prior to installation. Other than that no real issues and I would use his services again for any tile project.

If you have any issues with your wood floors I recommend Red Fine Hardwood Floors. Ramon was…read moreprofessional, knowledgable, and made sure that I as well as my wife would be happy and satisfy with his work. The repair done on our wood floor was done swiftly and satisfying. Efrain Lopez

Red Fine Hardwood Floors did an amazing job. They were professional, reliable, and detail-oriented…read more They showed up on time, kept everything clean, and clearly take pride in their work. The wood looks great and exceeded our expectations. I would definitely recommend Red Fine Hardwood Floors to anyone looking for quality hardwood floor refinishing done the right way.

Our experience with US Floors was fantastic! Their showroom offers a vast variety of flooring…read moreoptions. The US Floors team offered a friendly and knowledgeable 1 on 1 consultation for what we were looking for. The installers did a phenomenal and timely job getting our patio tiles installed. All in all, great products and services! Love to support a local Cutler Bay, family-owned business.

MOST RUDE. They make you buy a box of tile to see in home. Then I drove 60 mile to return and…read morewouldn't take it back. The tile was perfect no chips.

I got three estimates for rain gutters. Master Pro responded quickly and had the best price. They…read morewere professionally installed. Recommended.

Job well done, fixed the issue at a fair price. Humberto is a very professional and efficient…read moreinstaller.