I take my dog and cat here and they have been wonderful. They always explain everything and answer…read moreall of my questions and concerns. The prices aren't too bad but i'd rather pay more for a good vet.

I visited twice with a puppy for vaccines/exam and a urinary tract infection…read more PRO: Techs were very nice and sweet on both visits CONS: *Lobby is dark, empty and depressing. No pictures on the wall, no music, no cute animal anything. It feels tense and uncomfortable. *Receptionists are not friendly. They didn't say hello, make eye contact or acknowledge my pup. I don't expect a parade, but a "hi puppy" would be nice. *There is absolutely no rush to do anything. Paperwork, returning phone calls, getting meds, etc. I almost got the feeling that I was being made to wait on purpose *Dr. Bryan was one of the most awful vets I've ever encountered. I worked in the vet field for 20 years in 3 states and I can say 1000% he should not be a vet. He was rude, condescending and arrogant. He's a vet who does not want to be told there is another way other than his. He cares zero about the clients opinions and turns aggressive if you challenge him or ask questions. My pup had a urinary issue and Dr. Bryan did a urinalysis, which came back clean. He refused to listen to her symptoms though, and decided it was a potty training issue. He then proceeded to lecture me on how to do it. This was after talking to him and the assistant about me being a dog trainer and vet tech. When I told him that her symptoms were mimicking a uti, he got angry and pulled out the test results and told me "my machine doesn't lie". I don't appreciate being talked down to, especially when I took her to another vet the next day and she DID have a uti. *Charges for services not performed and doesn't talk to you about pricing beforehand. I was charged for a service that wasn't performed and charged for one that I didn't agree to. They refused to refund the second charge and told me the manager would call me back. It's been 6 weeks and I'm still waiting. *Recommends unhealthy, processed kibble. Dry kibble is literally the worst of all dog foods to feed. And here is a vet telling me that Purina Pro Plan is "great". I was floored. This food is one of the lowest rated foods in terms of ingredients, quality, environmental consciousness, animal testing/abuse and healthiness. So I'm supposed to trust this person with my animal's medical care, while he's in essence telling me to feed them McDonald's every day?? That's a big nope

I don't even know where to begin…read more I found Bostic when I wanted to do a breeding of my Chow bitch, and due to an injury to my back, Richmond was too much of a drive for me to handle. So I started doing research and making calls. BVH did everything I needed to have done. *Everything*, from blood work, to AI to delivering the pups, and even giving me a heads up about the health of one puppy being dodgy. As it turned out, we lost him, but his brother is now a happy, healthy nine-month-old. In a piece of bad luck, and bad temper causing my hippopotamus mouth to overload my hummingbird behind, I managed to get us discharged from our former vet. I have never been happier about such an event in my life. I had been considering leaving that office for a number of reasons, the biggest being lack of available appointments, parking issues, and a distinct shift in the attitudes of the staff. I just hadn't had that 'time to pull the trigger on this one' event. I do not do change well. But, having it done for me... What I found at BVH was what I had known at the previous office. Caring people, concise care for my dogs, great follow-up, great parking, just... great. I had a chat with Dr. Szabo, asking her if we could change vets, explaining to her what had gone down. Of course. I was so nervous about it, and I shouldn't have been. I screwed up, and she was willing to give me another chance not to do it again. As I said, these folks are just wonderful, and are helping me get some skin issues under control without obsessing over something or pushing products and whatnot. Whatever they recommend, they do so with an explanation as to the reason for that specific product. We've been seeing them now for a little over a year, and I couldn't be happier.

My pup, Harley Quinn, has been a patient of Bostic for nearly two years now and I love this Vet…read more The front desk staff is always welcoming and makes sure you're checked in quickly and efficiently. The waiting room and examination rooms are very clean. Harley has seen Dr. Manning for almost every appointment. He is fantastic. He explains everything clearly, presents all options to you, and truly cares about his patients and their owners. We have always had fantastic interactions. Lastly, Bostic has fantastic hours. I find most vets close at 5pm, but Bostic understands that Pet Parents are busy and most employers won't let you go early for vet appointments. Bostic is open until 8pm on Monday's and Thursdays, which allows more flexibility in getting your pet in. I highly recommend Bostic for your fur babies!

We are extremely disappointed with our experience at this dog daycare. Our dog is high-energy,…read morefriendly, and loves everyone and everything--he wouldn't harm a fly. We enrolled him here specifically so he could stay socialized while my husband and I serve on active duty military, and we placed a great deal of trust in this facility to keep him safe. Unfortunately, our dog has now sustained two separate injuries while in their care. We understand and accepted the liability waiver; however, signing a waiver does not excuse a lack of supervision or preventative care. This most recent injury was the final straw, as there appeared to be little to no effort to prevent it from happening. What was most concerning was being told that the other dog involved only received a "warning" and was not removed, meaning it is still allowed to interact with and potentially injure other dogs. That is an unacceptable risk for any responsible daycare. To make matters worse, when concerns were raised, the receptionist responded by saying her dogs go there and nothing happens to them, which felt dismissive and unprofessional. When we requested to speak with a manager, we were told it would take 1-2 days, offering no immediate accountability or reassurance. We wanted this daycare to be a long-term solution for socialization and enrichment, but after being let down twice, we can no longer trust this facility with our dog's safety. We hope management takes a serious look at their supervision practices, incident response, and customer communication before another dog is hurt.

Our pup loves bark! Every worker is TRULY so kind and caring and I couldn't ask for a better place…read morefor our pup to get the best care and have the most fun! Thank you bark!!

From the front desk to seeing the Vet, process was seamless, professional, and welcoming! Love…read morethis place and the entire staff! Highly recommend for all your furry's needs!

The doctors and staff are the best. I would recommend them to anyone. They are so caringread more

The entire office was very kind and caring. The Vet took her time and explained everything very…read morewell.

Usually they are good with my dogs. But the last time I took my dogs to get their nails dremeled I…read moreheard Caleb screaming and a female tech with a bad attitude holler at him in a nasty tone. When I took Jasmine to get her nails done with her grooming, even after she had taken pills to sedate her they still weren't able to do her nails properly. Jasmine is a very energetic girl. They need to get a hoyer lift with slings to put the dogs in put their feet stick out. Than raise the hoyer lift to get to the dog's nails. Less chance of getting bit this way. Acredale will send rememinders of when vaccines and health checks are due and also appointment reminders. The staff is usually courteous except the one techI mentioned earlier. They take time to answer any questions and concerns I have.

They have been our family vet for the last 8 years. The office is always clean and friendly. The…read morestaff is compassionate & understanding. Dr McHugh is amazing!! Can't say enough about her.

Three attempts to have my pet seen, never a veterinarian on duty. This clinic was our go to for…read moreover 8 years even prior to the name change. Really disappointed and never a call back.

PurrSit is the absolute best! We've used Carolyn multiple times and everything has been wonderful…read moreeach time. She even gets our awkward cat to play. We received texts with photos or videos every day we're gone. She brings catnip toys the first day to put them at ease. The app is easy to use and makes scheduling a breeze. Highly recommended!

Carolyn is amazing! I have always felt comforted knowing she's looking out for my cat while I'm…read moretraveling. She LOVES cats! And takes great care of them. She brings treats and catnip for my cat when she visits and she stays for a long amount of time to keep him company on his long days alone. She always sends a daily update with a picture included so I can rest easy that he's doing well. Her flexibility and understanding for schedule changes is also incredible given our hectic military lives.

Renee is an amazing cat sitter! She watched my 3 boys, when I returned home everything was just…read morethe way we left it and my cats were happy. Each day she'd send me updates, took my trash bins out on trash day and even took in my mail. Her cost is just so reasonable! It's nice not have to ask friends or family for favors. But renee is such a genuine person who loves cats! She had so much experience with cats and education. It really made leaving them with her easy. If you need peace of mind , hire her!!!

I love my new cat sitter, Renee. She is very attentive to Copper and Penny's needs. I highly…read morerecommend her. She sends great pictures and updates. I feel so at ease leaving my children in her care. :)