Great staff and service. Been using Alpine for years and Julie and Michele are amazing to work…read morewith. Highly recommend them for any awards/trophies/plaques.

This is the 3rd year we had our plaques made by Alpine Awards. Julie is amazing, she has been…read moretaking care of since Day 1. I would highly recommend place for any plaques and awards for your company!

Super fast, super professional, super good work. I needed a yeti cup engraved, and while everyone…read moreelse was saying they had at least 4 to 5 day turnaround periods or were super rude about doing one cup, L&J was super nice about it and took care of getting a name engraved on a cup in less than a day.

Did an amazing job engraving some coins for my military promotion ceremony. Even got it done same…read moreday! Everybody loved them, especially my step-dad who is an Army vet and got to put on my new shoulderboards :) I would definitely return for future engraving needs (and in fact, already need to engrave more coins because I was short xD)

Debbie did a very last minute order of three 11-1/4" and six 6-1/2" glass awards for a very…read moreimportant work event. Excellent customer service, very professional, and engraving was perfect! All of the employees were grateful for the appreciation gift. The tears said enough. Thank you again!!

Highly Recommend!!! Excellent Quality, Great Customer…read moreService and Unbeatable Pricing! My mother was in need of same day engraving service for a gift that she was planning to give the very next day. I called multiple places and no one provided same day service. Although it was such short notice, Debbie accommodated my mom, no problem. We'll never go anyplace else for our engraving needs from now on. Thank you again, Debbie!

So we get a last minute invitation to a family's 25th wedding anniversary party, and I had to rush…read moreto get a gift engraved. Low and behold, Bay Stamp to the rescue! I met Paul and told him about the urgency to have my picture frame engraved. He was so kind, understood my situation, and was able to do it in a short amount of time. I looked at the book of different fonts and sizes and found what I liked. I really can't thank him enough! The shop is clean and organized, with displays of different items engraved. It is located near the corner of Callen and Monte Vista. Parking is limited to around three spaces in front of the shop.

Great job on a custom plaque. Ready in 3 days!!!…read more Paid with credit card and we had a great interaction.

I've used F&P twice and couldn't be happier. The first time was 14 years ago when I needed plates…read moreengraved for my wedding photos. The owner did a beautiful job with them and refused to charge me for the service. WOW. I more recently used them to engrave a larger piece for some framed memorabilia. The work was excellent, quick and reasonably priced. I have a number of additional memorabilia pieces to be done and recently purchased a business. As such, I will be needing a fair amount of engraving in the coming months and F&P will be my go to.

This business may be accommodating people that have large orders but if you don't, forget about it…read more I went here for the second and last time. I called and explained that I needed some Name tags engraved and they explained they could have it done in less than 24 hours. I excitedly went in and for the second time they refused to help me, assumed I couldn't afford to have it done and expected me to wait until the end of July to get my product. Being lazy is not an attractive attribute to drive sales and customer service. I'll give it to them though, they were consistent with my first and second visit.

Thank you for the beautiful engraving and fast service. The finished product exceeded my…read moreexpectations!

Fiancée said 'you must go here.' Glad I did! 3 keys ready in 5 minutes. Excellent pricing;…read moregentleman in kiosk very nice customer friendly.

Very nice people. Got my engraving done fast and it looks great on my trophy!…read moreWe will definitely use them again.

Amazing shop and customer service! Thank you to Robin and Jill for their help engraving my son's…read moreYeti! The quality is spectacular, very detailed. And the price wasn't too bad for the service rendered either! I'm definitely coming back!

When I stopped by the store at 2:40p today, Friday 2/21, the store was closed. There was a phone…read morenumber written on the glass with instructions to "text for assistance". I sent a text asking for their hours, and a couple of minutes later, a young woman showed up and unlocked the front door. She walked into the store and began locking the door behind her, but before she completely lock it, I caught her attention and asked for the store hours. She proceeded to tell me that the store was closed, no one was there, and she was the only person in the store. She said she didn't know the hours because she was an "just there as an intern", she didn't work for them, she was "only doing community service", and she had "nothing to do with them". She was a bit dismissive and what makes matters worse is that, 6 hours later, I have still not received a reply to my text message! Thankfully, I happened to come across another business a couple of doors down that does custom laser engraving. Their name is Archer Creative Designs and they were very friendly, attentive, inexpensive, and thorough, and they'll get the work completed within 3 days! I highly recommend them, instead of Tracy Awards & Embroidery.

No star rating. Not even worth your time coming to this place anymore. Under new ownership and…read morethey're a joke. No business ethic and not professional at all. What kind of business does not keep a history file of your loyal customers for years. The big lady in the front is rude and and laughed in my face when I informed her what was messed up and you can physically see the embroidery they messed up on. She then proceeded to tell me she was here last year when I brought my item in but then does not have any measurements or any file history nor do they have the same font and plates but she can fix it. She then proceeded to tell me the building is under new ownership and nothing transitioned over smoothly for customers. Her words not mine. That right there says it all folks!