I work for a small staffing company and as we've been growing, our demand to provide merchandise for events has increased A LOT. We turned to East Bay Screenprinting because they were local to me and we've never looked back. They've done all our projects and even when I emailed them about a two-week turnaround with multiple sizes and splitting the order between two addresses they responded within 20 minutes agreeing to make it work AND THEY DID! On top of that, we get so many questions and positive comments about the quality of the shirts and printing. The submission and approval process is so easy and the people are kind and patient with the endless comments and emails. Thank you East Bay Screenprinting, Lead Health appreciates you! read more

Our business has used the screen printer for several years because they are local, we're reasonably priced, and used to be responsive. Something major changed! We have worked with a couple of different sales reps and their online system which drops your artwork onto a T-shirt so you can see what it will look like just like every other online T-shirt company and just a few weeks ago we processed a re-order and received it perfectly. But when we tried last week and today to order new T-shirts with a new design the "owner" who we have never worked with before made it as difficult as possible and tried to charge us $500 to change the size of the artwork for the small child size shirts. This is after making us pre-pay before we could receive a "mock up" even though the mock up is not a real shirt, it is an online image with art put on top of it...We placed two orders of two different shirts and had to pay for them before they would show us what the shirts would look like. When they tried to charge us $500 to size the art down for smaller sized shirts we asked if we could just cancel the smaller size shirts then and continue with the adult shirt order. Instead of doing that they canceled both of our orders and told us they would only refund us part of the amount since they had "done work" on our art. We are in disbelief that a company could treat a repeat client with consistent order history the way they have treated us this past week. Whatever happened at this company, if they have a new owner now or are just not interested in doing business anymore please be forewarned that they don't seem to take any interest in providing their products to customers. read more

Great service! Above and beyond, they always make what we need for our campings at church, even if it's at last minute they will make way! Again thank you so much! Ricky! And all the crew! God bless y'all!! read more

I've used them once and I'm in the process of putting in my second order. They are incredibly easy to work with in terms of meeting my price expectations, are timely with their communication, and great quality. I'm the type of person that sends tons of emails so Sean was patient with me as I asked over a dozen questions over the course of a dozen emails. I also did some extensive price comparisons with other locations and EBS was very competitive in terms of price and quantity. The only con is that I had difficulty finding the shop but that's super minor. Def consider them for your jobs. read more

My organization came to East Bay Screenprint on a tight production deadline after another company dropped the ball on our order. I was delighted by the professional, thoughtful staff as well as the quality of the final product. Though I knew I had placed my order in the middle of a busy week at their shop, all communications and tasks were handled so promptly, I had the impression that I was their only customer. Moreover, in response to a number of my questions, the staff clearly put in the extra effort to inform me about the bigger picture of my order and any appropriate additional options. I've made a note with my organization to return to East Bay Screenprint for any future orders and I trust new customers shall not be disappointed! read more

My small business has used East Bay Screenprint twice now. We have ordered baseball hats, beanies and various styles of shirts! Nothing but positivity! I would recommend this company to anybody! read more

Ricky Bjorndal and the gang at East Bay Screenprint (EBSP) sure know how to put a smile on the customer's face. Our church has used them twice now to order hats for our outreach events. Getting our design, colors, and hat type selected was a pleasant experience with the guidance and kindness of the folks at EBSP. Prices and production time were fair and accommodating. I'd wholly recommend them to anyone looking for screen printing services. Just a note: The location listed here is outdated. They now live at 2355 WHITMAN ROAD SUITE D, CONCORD, CA 94518 read more

East Bay Screenprint is the best! We were in a bind and needed 150 shirts, fast! They were so responsive, helpful and pleasant to work with. Once I put in the order, I had complete confidence that they would get it done. The shirts turned out perfect and the price was unbeatable. I will definitely be using them next time I need t-shirts! read more

Sorry I only need 100 shirts and not 1,000.... they were completely rude, unhelpful, and did not want my business as soon as they knew I only wanted 100 shirts. The first thing they asked me when i called to inquire about placing an order was how many shirts do you need. When i said 100, I was told "we are very busy". Okaaayyyyyyy...... "so can I talk with you about I need?" ......they told me to submit my project through their website for a quote. I did as they asked, event wrote out my questions in their comments section of the online quote page. Their response did not address any of my questions....pretty sure they didn't even read them based on their response! When I called to go over my questions the man was very short with me. I asked if I could just come in to talk with someone and was told after much resistance, "we'll pencil you in". Getting information from this company is like pulling teeth and a total fiasco! Horrible customer service! Would never recommend this place to anyone! ..... I find the comment below from this company hilarious. "Never done business with this person" ...yeah, cuz you guys are a terrible business! I tried to do. Us i was with you, but you were rude!!! This is not a fake review at all!!! This is exactly what happened to me! read more

Our school has used East Bay Screenprint for two years for our annual fundraiser t-shirt and we have been really pleased with quality, service and price. Sean has been very prompt with all my emails and calls and though I have never met him in person, really felt I could trust him. I highly recommend him and East Bay Screenprint for your t-shirt printing! read more

This place is awesome. I unfortunately lost someone very close to me this year and wanted to make shirts for everyone as a memory for my friend that passed away. I called this place on Monday morning and needed them within a few days and they even got them to me early! Every person I talked to was so nice and professional. They explained everything to me about the process of getting the shirts and I didn't have any problems. I was so nervous that when I got the shirts they would be messed up or not look nice but they were perfect. They made a hard time a little but easier for me and I thank them for that. If I ever need anything else like this they are the first place I'm going to. Thank u so much! read more

Wish I could think of what to say that hasn't already been said on these positive reviews. Responsive, professional, helpful. After I got totally burned by ooshirts.com(which I see now might not even actually be an actual company), I needed shirts fast. They promised a three-day rush turnaround and THEY ACTUALLY GOT IT DONE IN TWO DAYS. They even had to tweak my design and they did it and improved it. They responded to emails within 10 minutes and were great to communicate with by phone too. I went from a crisis and thinking our kids wouldn't get their school play shirts, to a completely positive experience. Thank you!!! read more

Great customer service and I like how they go about processing orders. However, a batch of my shirts were not centered. Please train some of your associates. read more

These people are absolute LIFESAVERS! I ordered 15 fairly simple custom t-shirts from ooShirts.com, and was repeatedly told during the two-week process that they were "on schedule" and would be delivered to me the day before I flew out for a very important company meeting where these shirts were to be utilized. Needless to say, at 3:00 PM the day ooShirts was supposed to ship my order, I followed up and was horrified to find that my shirts had not even been printed. They also said there was no way they could be printed/shipped to the city of my meeting the next day, either, and their empathy towards the situation was basically the equivalent of "lol, sorry". LUCKILY, in a mad dash to resolve the issue, I was able to get in touch with East Bay Screen Printing, who created in 1.5 hours what this useless ooShirts company couldn't complete in TWO whole weeks. Amazing!! They were the nicest people, charged a pretty darn good price for the last-minute nature of the order, and were the only company in the entire Bay Area who would even humor the chance of making 15 custom t-shirts with 1.5 hours left in the day. Every other place was the spoiled equivalent of a BART worker who wouldn't dare lift a finger higher than is needed in support of his job, but these guys hung around until 5:15 PM so that I could drive out from San Francisco and retrieve the shirts in time, since I was flying out at 9:00 AM the next day. Seriously, greatest human beings on the planet. I would have been 100% SOL without their fast turn-around and hard work! AND the amazing part is that when I finally received my crappy ooShirts in the mail a week late, the shirts East Bay Screen Printing made in 1.5 hours looked better than the ones that took two weeks! Save yourself the aggravation, and whatever you do, BUY LOCALLY! Thanks a million, East Bay Screen Printing! I'll be back again next time, for sure. read more

I highly recommend East Bay Screenprint! I found them through search and couldn't be more pleased with the service i received. I placed a small custom t-shirt print run, and even though my order wasn't large, I received top-notch service. The process and timeline were clearly laid out, every email exchange was courteous and prompt, and I am really pleased with the quality of the printing. I would definitely work with them again & recommend them to others. read more

After getting a quote from East Bay Screenprint, then working with staff to finetune the order, the owner suddenly tacked on a $50 rush fee; after the sales person specifically told me in an email there would be no rush fee. I am not sure what was going on over, but I had no indication of a problem or issue with my order until I tried to place it. When I saw the charge I called to question it and Sean became unfriendly and basically they didn't want the business afterall. So I was put in a major bind to go back to all the other suppliers; which probably now will be a rush job. It seems that they tried to hook me in with a low quote, then kept raising it and finally tacked on the fee, then said screw you. read more