These people are amazing! They have done several things on my car and they have done a great job…read morewith each one. Their prices are great, the people are personable and willing to answer questions. They look over everything on my car, and let me know what other things were wrong that I would never have know about until it broke. They checked my transmission, the engine, and the computer system. They are my go to for any work that I need done, unless it's something special and I have to go to my Acura dealer. They are my go to for changing my oil too. I can't heap enough praise on this place, there customer service is amazing and I won't go anywhere else for car repair. I highly recommend them, I don't believe you can go anywhere else better in SE Idaho.

Called Brad with an immediate problem with my F150 truck. He (and his super staff!! HI Bill~) got…read moreright on it (as "on it" as he could as he was crazy busy!!). They fixed it within a very nice time frame, charged me very fairly for an auto mechanic/shop, and treated me like a VIP all the way through!! I did some business there some 16 years ago with an older Camaro with a tranny issue, he took care of me then as well! HIGHLY RECOMMEND! Thanks to Brad and his entire crew!! ChefJay~

Awesome service and awesome people. Had my car fixed right the first time and was done quickly.read more

The owner of the shop is very helpful. He got me in and out quickly for a regular oil change. While…read moreI was waiting, the lobby was very clean and tidy. I enjoyed looking at the collection of old oil cans. The whole time I was there, I felt like I was given honest work on my car. If you want reliable mechanic, Jeff is the person you need to go see!

My Trail Blazer wasn't running right. I saw the ad on TV Blackfoot Transmission. Robert and crew at…read moreBlackfoot Transmission did a wonderful job on Trail Blazer Transmission service. They fast and affordable. I trust the service I get from Blackfoot Transmission. I now have my Honda civic in his shop. Found out I need a new starter. Robert had my car back to me with in 48 hours. I finally found a trustworthy shop to bring my vehicles.

Great availability given other shops were not able to start for three weeks. Solved a problem on a…read moreunique vehicle, great communication about what was happening and cost.

This place rocks. They are prompt and keep an eye out for anything else that needs attention. Fair…read morepricing

NEVER, NEVER, NEVER ever take your vehicle to Tyhee Automotive unless you want to pay someone else…read moreto fix their work! Paid them to put in a starter! Had to put in a new starter later because it wasn't working correctly! Put in the new one myself and no problems since! Paid them to do some work on transmission pan for a leak. Had to take it back, because it leaked even more after they worked on it. Said they had a defective torque wrench and supposedly fixed it. Now leaking again and took it to another place and they said bolts weren't torqued right! Had them work on the driveline and rear axle? So my concern is am I going to be driving and have the driveline or axle fall apart? Too bad they won't let me put negative or zero stars for this review.

Cole Chevrolet was absolutely fantastic! From Austin and his crew in the service dept., to Hap and…read morehis team in the body shop every single person was very professional. The entire Cole Chevrolet team was awesome. They made us truly feel like we were a priority to them. Thank you so much for your professionalism and your human kindness. It's always nice to come across people that truly care and that is the people at Cole!! Thanks from the bottom of our hearts!! Thank you, Robert and Wendy Cobb

I want to make it clear to start that the salesman, Keaton, did an amazing job. He was responsive…read moreto my questions and concerns and worked with me to get a fair price. Never once was he pushy. After he handed me off to the finance person things went downhill. He kept pushing the extended warranty on me despite my multiple statements that I did not want it. I think I had to tell him at least 4 times. I have to say that implying that the manufacturer wouldn't honor their warranty nearly cost them the sale. I told him from the beginning that I had already been approved for financing, but he would not take no for an answer on this. He swore he could get me a better deal. Everything in the last paragraph I can chalk up to it being just how finance people are. This next part is what earns them the rating. I told him at the very beginning that I wanted to have my wife on the loan. He completely ignored that it seems. I finally conceded to the pressure and went with their financing because it wasn't all that much worse than what I already had arranged. Contrary to finding me a better deal, it was 0.25% higher than what I already had arranged. When he brings me the paperwork to sign I ask about putting my wife on the loan. He said something to the effect of "that would mean we have to redo all the paperwork" I asked if we could do that and he told me that I could just go in to the bank and add her. This was a bald faced lie. I would give the benefit of the doubt here, but both the loan officer and the DMV clerk said that they always say that. It was shortly after this that he had me sign for acknowledgment of the interior protection and anti theft. This was literally the first time I had heard of the anti theft. Honestly, I should have walked out right then. I love the car. Keaton did an amazing job. 6/5 stars for him. For the rest of the experience, much less so. Update: Went in to attempt to resolve the financing problem from above. It was a disaster. The finance person above was actually the finance manager. Immediately says that he did not say any of that and that I never mentioned that I already had financing. After some heated back and forth I believe we had worked out a path forward to refinance the car to add my wife. I asked that they refinance it at the same terms to compensate me for the hassle. He told me that they cannot change the interest rate. I asked if there was something else they could do to make this right. He said he had to get the sales manager. Sales manager was even worse than the finance manager. He was unwilling to even entertain the idea that there was any fault on their part. He was only willing to give me qualified responses "If you have A+ credit" was his favorite. He directly insulted me and claimed that I was not willing to take responsibility for my choices. The interaction ended with him saying "I think we're done here" and motioning for me to leave the office. Needless to say, I'm never buying another vehicle from them. I highly recommend nobody else does as well. If you do choose to buy from them realize that their word means nothing and get everything in writing. Many of these reviews mention their customer service, but I've been treated better by most shady used car shops.

Cannot rate this place high enough. We were visiting the area when I car had issues, within minutes…read morehe was able to identify the issue, make time to help us with repairs, and ensure we could make it home. It was affordable and fair and our car was returned to perfect working condition. Everyone was friendly and willing to help. Amazing service to go with a strong knowledge to ensure it was done well.

After getting the runaround by the worst Ford dealership I have ever been inside, Tadd Jenkins…read moreFord, Carson Automotive is a breath of fresh air! This family run business is fair, friendly, and massively qualified to fix your car, truck, or SUV. They fixed my Ford Explorer while I waited and then, didn't overcharge me. A real class act by some very talented and honest technicians. HIGHLY RECOMMEND!!!

Brent and his crew did an absolutely amazing job repairing my daughter's 2010 RAM. when We got to…read morethe shop to pick up the truck, I was amazed at just how perfect it looked from top to bottom and everywhere in between. Above and beyond his great work, Brent was very easy to communicate and work with. We live in Ada County and could have had the work done here. I told Brent that if I ever need body shop. We will have the cars brought here. I will stop using Brent when he stops working on cars.

Best customer service in town. Helped me fix my wife's bumper that's was dragging on the ground. I…read morewill use them for anything I'll ever need from here on. I trust them fully to do a good job and give a great price.

I know some people who trade their vehicles every few years, I rarely buy new cars and last few…read moreexperiences made me dread purchasing from the dealer, I even thought of researching the available options in Idaho Falls or even further. However the process was very smooth and enjoyable and I am happy I was able to pick and purchase the vehicle that looks good, fits my needs and is within my budget. From the initial inquiry and working with Katy, Benjamin and Jesse I felt like I was treated like a valued customer and most importantly I was not pushed into buying any options that I found not desired or outside of my means. Jesse thoroughly explained to me what each offer entails and I think getting some extra protection is beneficial for the peace of mind. Very pleased and happy with my new vehicle.

I've bought two brand new cars here and they've treated us very well. Occasionally we've had a few…read moresmall hiccups with service department however overall I'd definitely do business with them over any dealership in town.