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    G & G Moving

    3.5 (42 reviews)
    Closed Closed

    Services - G & G Moving

    In-state moving

    Out-of-state moving

    Self storage

    1 More Service

    TV mounting

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    Entertainment Center Middle Piece Wracked, Leaning Sideways And Back Busted Out

    It was the worst moving experience ever! We sold our home by owner and the buyers realtor recommended G & G Moving and although she didn't have first hand knowledge, she thought the agency had used them in the past. It was a quick settlement and I didn't do my due diligence on this company or research the reviews and thought, if they were recommended what could go wrong? When I say everything, I mean everything could go wrong! Not one piece of our furniture doesn't have some type of damage! It was estimated at a retail replacement value of $9,700.00 just for the Thomasville, Ethan Allen and Hooker Furniture pieces that were damaged beyond repair. They demanded payment of $2,400.00 or they would not turn into insurance that paid .60 cents on the dollar. We didn't pay. Not only did our real estate attorney tell us not to pay, but the realtor that initially recommended them called and ask them to make it right and if they didn't, they would drop them as a preferred. Needless to say, they ended up dropping them and said they really didn't use them much prior. One of the main pieces damaged beyond repair was a marble top to my sideboard in the dining room. I advised them when they arrived that the top was heavy and they needed to be careful, instead, they laid it flat on the floor and kept walking over it and when they picked it up to load...boom! They dropped it and it busted in half! It only got much worse from there as you can see in the pictures, the sideboard top, entertainment center and fireplace pieces are completely destroyed! They even took my marble top without asking and when the authorities ask them to return it, the owners wife said that I gave it to her? The owners told the authorities that we could pick it up in a couple of hours and as you can see when reviewing the pictures, they needed the time to completely damage it into several pieces so we couldn't use it for another purpose. More than a month later, nothing and to find out afterwards, he is also a realtor! Although we could have proceeded with a demand for the damages, we have decided to move on and post the reviews in hopes no one else will have to go through what we did.

    Boxes left sitting in pouring rain
    Suzanne K.

    I had previously used G&G for a move, and the experience was very good. Vernon somehow managed to get an oversized couch into the apartment when it seems like it just wouldn't go. Hired them again, and, wow, what a nightmare. Vernon didn't show up, but three of the most miserable, exhausted, unfriendly moving guys did. They openly admitted they were absolutely exhausted. They could not get the couch out of the apartment, even with the added benefit of taking out half the stairwell. We all (including the moving guys) kept calling Jessica to get Vernon on site. She was very rude when she finally picked up the phone five hours later, and said Vernon was busy elsewhere. Finally after waiting several hours, Vernon showed up. Got the couch out in two minutes. On the other end, the guys slogged said couch through the pouring rain, along with all of my other stuff. It was not protected or shrink wrapped, although I had been promised all the furniture would be shrink wrapped. They couldn't get the couch in, either. At this point, what should have been a five hour move was going on thirteen hours. Everything was damaged. Very careless with everything. Vernon did come out to try to fix the couch and several other pieces that were damaged, to no avail. Vernon is a sweet man but this was the move from hell.

    Broken Glass

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    Review Highlights - G & G Moving

    The owner, Vernon, and his outstanding team of Marty and James were strong, capable, friendly, intelligent men.

    Mentioned in 18 reviews

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    Storage Rentals of America

    Storage Rentals of America

    5.0
    (1 review)

    We had a large storage unit for almost 4 years. The cost and location originally sold us, and the…read moreexcellent customer service we received is what kept us there. I mean, besides not moving all that heavy stuff again, but my monthly contact with Nieashia, who happily answered all my questions and went above & beyond helping me, really helped the decision to stay there. Once I called regarding some mouse droppings I found in the unit (which Google says is quite common and unavailable) and I was really upset, and she told me how they would do everything they could to help and what I could do to improve the situation. She handled it wonderfully. Every time I called, Nieashia was friendly and awesome. So, a huge thanks for Nieashia! And I really appreciated Michelle T's friendly monthly calls to remind me to make a payment to avoid late fees. Michelle once helped us financially in a huge way. The monthly calls and that one discount probably saved us hundreds of dollars over the years- so a huge thank you to her too!

    From the owner: Storage Rentals of America in Bear, Delaware offers secure, clean self storage units with climate…read morecontrol and flexible month-to-month leases. Conveniently located near Hwy 40, our facility serves Bear, Glasgow, and Red Lion residents. We're ideal for moving, business storage, downsizing, or military storage--especially for those at the 166th Airlift Wing. University of Delaware students can benefit from affordable options during semester breaks. Enjoy enhanced security features, on-site moving and packing supplies for efficiency, and customer service available 7 days a week. Rent online, by phone, or in person today!

    Newark Safe Storage

    Newark Safe Storage

    1.0
    (3 reviews)

    Horrible customer service from owner! I left a voicemail stating there was no one in the office and…read moreneeded assistance. A young man called me back and told myself and other clients he was located in the back location of the storage unit. Problem solved or I thought. The owner then texts me and tells me someone is there I explained already spoke with a gentleman who explained where he was located. The owner the. Proceeded to tell me, " obviously some customers cant read the large sign on the gate which says office in Dome building". Totally disgusting to say to customers who are paying you for a service. I will never use this location again!!!

    Absolute worst !! When they used to be Jonathans stowaway before they were bought out , it was the…read morebest ! When it was Jonathan's there was a great group of staff there , very kind and compassionate and very helpful and willing to work with you considering it was also the pandemic and a lot of people were going through enough at the time . When it was bought out and changed to Newark safe storage that when it became a nightmare to deal with ! The new employees and owners were and are horrible. very incompassionate, rude , never were understanding about anyone's situation at all and never are willing to work with you ! Just unbelievablle and inconsiderate and uncaring especially in the time of the pandemic. I had a storage unit there for 2 years with all my belongings in the entire world after moving from out of state 3 weeks before Covid hit , so it taking now longer to find a place to move to. Two years of paying every month and on time , at the end of 2021 had to get set up on a payment arrangement for the first time to no fault of our own and was still making payments and they said I had till February 5th to get caught up ( and wasn't that far behind) . I called February 4th to pay the rest of the balance and the girl said our stuff was auctioned off in January, and proceeded to tell me there wasn't any notes on my account saying anything about February 5th. So long story short they sold all of our belongings , some things very sentimental and irreplaceable that had been handed down in the family! This place is horrible and the people very uncaring and very heartless. Ive called BBB on them and hope they get shut down . They auctioned our stuff with no warning , no phone call , nothing . They are supposed to let you know an auction date if your behind and for me I had to the money to pay up and they got rid of our stuff a month before the date they gave me , which is crazy and very unprofessional. So I'm warning the public now stay away from this place please because they don't care about anyone and will get rid of your stuff with no warning. I wouldn't want anyone to experience what we went through and the pain of loosing your belongings! So PLEASE STAY clear of this company. VERY BAD

    G & G Moving - movers - Updated July 2026

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