I called orkin back and did not speak to the business manager that I know of..first he asked where…read moreI live..I told him and he paused and said they don't do these..I asked if they don't do them because of my location..he paused and said they don't do va inspection for termites..if that's true I will up this rating to 2 stars

If I could give them zero stars I would do so. I hired Orkin in December of 2024 to get rid of a…read moreserious rodent infestation in my home. I spent nearly $30,000. We had orkin shield flashing placed around the perimeter of the home and the attic insulation removed (along with mice) and replaced with treated insulation. I was told by the person that the services are under a 5 year service guarantee and that this should take care of the problem. Unfortunately, they missed some huge entry points in my garage and now are refusing to fix it only 16 months into the contract . The manager just keeps saying "we can't guarantee work we didn't do." The problem is that they didn't do what should have been included under the contract. So needless to say, I still have mice. Update: Orkin management responded to this post immediately. After some discussion and digging into the situation, they returned to remedy the remaining issues and are abiding by the terms of our agreement. I truly appreciate it.

The worst Non responsive to calls and emails for months…read more they will keep billing you for payment however

Called to schedule over a month ago. They said they were 2 weeks out, that I would get a call to…read moreschedule. Followed up the week they were supposed to schedule, indicated they would likely be able to schedule that day or next for the following week. 2 weeks later, still no follow-up/return call. Edited: finally got a missed call at 6:30pm 7 weeks after my initial call.

We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

Very prompt response & kept me fully informed along throughout the process. Have met 2 field staff…read more& both were most professional & took time to share photos & provide education/explanation. Even had a followup to ensure things were to my satisfaction. Offered some helpful adjustments on their own time. Felt they were transparent, professional & concerned with pleasing the customer. Will definitely use them again! Karen Logsdon

I have never worked with a company with this terrible of customer service and employees. They are…read moreso unhelpful that I might as well. Just put up a craigslist ad to get what I want done. I was told that the customer service is so bad because they "are a large company and have a lot of customers." DUH! I'm one of them! They give me appointment slots where I have to wait around all day and take off work and then just don't show. I'm going to be switching to a local company because this is ridiculous.

I don't know our Orkin guys name but he is great! He knows his stuff and clearly enjoys his job…read more Very friendly. He's a breath of fresh air. He gets the job done!!!

Had the exterminator come out because I'm neurotic & was convinced I had bed bugs, and he did a…read moremore than thorough examination, & physically showed me how it was impossible for me to have bed bugs. He even offered to take a bug from my room (that I had mistaken for a bed bug) and take it back to the lab to have it checked (he put it in a little vial in a plastic baggie). Thank God I didn't have bed bugs! Phew!

Great business, very thorough and knowledgeable. Employees are helpful and always willing to go the…read moreextra mile

Technician Lewis was excellent. His knowledge and commitment to customer service are evident.read more

After a year of Bulwark treating my home, we had an outbreak of ants in our kitchen. They cam and…read moretreated, the ants came back. The next week they came back out, all free trips, and treated again. The ants came back again the next week. They then scheduled my quarterly service the day after the free treatment, which I canceled because it didn't make sense to come and spray over the fresh spray and bait over the fresh bait. The ants came back, The tech met with me, I showed him where the ants were coming from, he juiced the area, I was charged a quarterly fee (auto charged after turning off auto charge). I used the app and informed them about the unauthorized charge, they said they would reach out OR I could call the 800 number. A few days go by, I found a large spider web on the patio door. I sent a picture reporting the spider webs and again asked about the unauthorized charge, and again I was told they need to speak with me to resolve the problem and they would reach out OR I could call the 800 number. Still haven't heard from them and they don't seem interested in taking care of the spiders. I have nothing bad to say about the techs that do the actual work, but the office dosen't seem to be interested in customer service beyond the automatic emails of "how did we do". Seriously, the only thing a business like this has to sell is customer service.. There are way to many pest control businesses to choose from, customer service is the only thing that keeps the customer coming back, and a warranty on service is worthless if it continues to not work. No integrity in the office..

They answered all my questions quickly and accurately. They asked if I had any other additional…read morequestions and let me know their process. Their price was very reasonable.

We were very pleased with the service provided by Brandon of Uncled Ants! He came to our home to…read morelook our situation over and talk about his plan of action and the cost. We were very pleased, especially after getting other estimates. It was all a great experience! I would definitely recommend Uncled Ants!!

Great service! They handle all of my pest issues for my rental property. They are prompt and…read moreprices are reasonable. Very easy to work with. Travis and his assistant Virginia are a great team!

I absolutely recommend Travis and this company…read more I live in a different state and own my grandmother's house in Speedway, IN (built in the 50s). This morning my long-time tenants let me know that an exterior bird nest infestation in the eaves had finally become too much for them and the structural integrity of the roofline. Not living anywhere near, I immediately went to Yelp for help. Not only was Code Green Pest Solutions the only company with 5 star reviews, he was the first to respond to my quote inquiry. Travis was amazing. His price was more than fair, he talked with me directly the entire time from start to finish (and he spent a couple of hours there longer than anticipated), and sent me both before and after pictures of his work. He also tried to close-up the holes as best he was able to. Added bonus: the multiple nests caused exterior damage. Travis graciously chatted with me about it and sent me the name of someone he trusts to give us a good quote and do quality work. Considering the age and history of my house, I will absolutely keep him in mind for future pest control work and/or eradication that needs to be done.