We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

I had a mouse issue at my residence. Critter Removal came late last year (2025) and placed outdoor…read morebait boxes. This spring when I checked the boxes they were 100% empty (4 of them). I removed the empty boxes and placed store-bought bait boxes to continue treatment for mice. A few weeks later, the Tech shows up to do "quarterly service" for the boxes. I show him the empty boxes which he says he will re-bait and place back around the house. The next day, I look in the boxes and they are 100% empty. If you're using this company, check that you're actually getting what is promised. I wasn't.

They did a great job. He was able to take care of some things for me. Answer some questions was…read moreable to put my thoughts at rest. Great overall experience

Andy came to treat my house. Bulwark has completely made bugs at my home go away. always…read morecommunicative. Respectful and explanatory. They are quick in scheduling and responsive to issues that I've had. Answering questions without being annoyed or irritated in the response. I would absolutely recommend Bulwark Extermination to anyone and everyone.

Great service, fast efficient and affordable…read more Interior/Exterior pest control. Very pleased with my service. Highly recommend

I sent a message to them Friday night and by Saturday morning they responded. i was so upset by…read moreeverything that was going on and they reinsured me that they will help us and they did!! im not sure why these guys don't have any reviews but they deserve more than 5 stars!!!! we will be sticking with them and anyone who needs help, get ahold of them!

I had recent hornets nest in the space between the brick and an interior wall. The hornets were…read moregetting into my home. I called Bug Out. Service was very prompt and results were excellent. I would certainly call Bug Out again for pest control. 5 stars!

You know how people talk about small business owners that really know what they're doing and how…read morefrustrating it is that big corporations are taking over, etc etc etc? Well people are talking about Bug Out. This company is IT. The customer service, the pricing, the KNOWLEDGE. (And the honey!!) We had a termite issue and not only did Ron get out to us quick, but he treated some other stuff we had just in case. AND, he fixed a little issue we had on our garage door because he noticed it was a little loose!! He was fantastic, so friendly and just all around enjoyable to work with. We've also used him for other pest issues like mice, and we haven't had any issues since! He also does bee rescues which is so cool and good for the world. I'm hoping to buy some honey from him next time around. All in all, great service, great human, and great example of a small business owner who takes pride in his work and his ethics.

Had a squirrel in our attic area.. Critter control came out in Jan. they looked around the areas &…read moreconfirmed it was squirrels. They put a one way door and traps; said they would be back every couple of days. When they came back they asked if we heard any noise. Of course we said no, (We work all day & when we come home its dark; squirrels don't move around that much at night). They locked it up with a metal plate and took away the trap. Well guess what.... the Squirrel is still in there. It has been scratching around the metal plate causing HUGE damage in our roof .. and to make matters worse, the squirel decided to go on a road trip and now it has moved to the other side of the house- running up & down the walls! We bought more traps, called Critter control again & the tech said.. "IT should die soon!" (Tech didn't come out) He just told us to mark the wall so once it dies & the smell comes, we can cut it out!! Wait a min... WHAT!! Story gets better... very next day, Squirel scratched his way out of the walls & is now in the crawl space. Called Critter control again; left message. We decided to buy more traps, and a camera. the Squirrel walks up the camera and looks at it. We texted Critter Control showing them the footage - need someone out ASAP - they said they have no techs available. REMIND you this has been going on over a month Jan & FEB! We have now called a different company! We will never use you Critter Control again.

Disappointed in the level of service/care, especially for the price. The monitoring that was listed…read morein my estimate ended up being a singular text message check in and didn't include any in person checks, or assessing any type of damage even after requested.

Being a senior citizen with bad health, I couldn't afford those high prices that other exterminator…read moreoffered but Travis work with me educated me and made sure I understand every step that was taken, thank you Travis and I will recommend you to anyone who is in need,,

Great service! They handle all of my pest issues for my rental property. They are prompt and…read moreprices are reasonable. Very easy to work with. Travis and his assistant Virginia are a great team!

Most affordable around! Very thorough and professional. Haven't had any issues with bees, spiders…read moreand other pests since the treatment. Definitely recommend!

I called a few companies for quotes regarding mice in my garage. The cool thing about these…read moreparticular local companies is that Phoenix Pest control wasn't able to accommodate my schedule so they referred me to Premier. So glad they did! This act of kindness wasn't expected but definitely appreciated. Local companies working together is a concept other businesses should follow. I talked to Kristen and Jen about my issue and they were very helpful. Jen set up the appointment and they actually had guys out today (New Years Eve). Thank God, we've been losing sleep due to mice coming in. We initially saw activity in our garage when we first moved in. We are living where new homes are being built so they grounds are disturbed. With that happening rodents needed somewhere to go so they decided to camp out in my garage. We, on our own, caught 3 but we thought we heard scratching in the walls so we called Premier to check it out. Dennis and Scott came out and they were informative and awesome. Very down to earth and they answered all of my crazy rodent questions. They did a thorough inspection (outside/inside), checked my garage for activity with an ultraviolet light and used a stethoscope to hear the inside of my walls. After that they sprayed outside for mice and other pests like spiders. They really put my mind at ease and hopefully we will sleep better tonight. The sounds are probably from our vents. There's no food source within the walls so it's probably nothing at all. I will definitely be calling them for preventative care in the next couple of months since the construction in my subdivision will continue for a few months. Thank you to Phoenix and Premier for your outstanding customer service! I'm sure my neighbors will be calling soon!

Have used them twice in two years. They responded quickly, friendly, and took care of the problem…read morefor a reasonable price. Will continue to use them and recommend them.

Came by super late, put down some traps, said they'd come back at a different time to check the…read moreprogress, never heard from them again. never received an invoice even when we reached out.

I have never worked with a company with this terrible of customer service and employees. They are…read moreso unhelpful that I might as well. Just put up a craigslist ad to get what I want done. I was told that the customer service is so bad because they "are a large company and have a lot of customers." DUH! I'm one of them! They give me appointment slots where I have to wait around all day and take off work and then just don't show. I'm going to be switching to a local company because this is ridiculous.

I don't know our Orkin guys name but he is great! He knows his stuff and clearly enjoys his job…read more Very friendly. He's a breath of fresh air. He gets the job done!!!