The experience of having a roof installation can be stressful. However, the entire team at Jersey…read moreRoofing made the entire process easy and calm. From the sales team to the installation, and customer service, everyone was helpful and responsive. The installation crew and foremen were knowledgeable and kept the team on schedule working into darkness. Clean up was amazing. No debris was left overnight or the next day. Nails were vacuumed, even attic spaces were vacuumed. I can not say enough about Minn!!!! When customer service is no longer valued, she exemplifies what it means to put the customer first. She answered all my questions (no matter how trivial) with respect and kindness. She was extremely responsive dispatching a team (prior to the installation) when I had a ice damming leak She kept us inform throughout the installation process. If I could give them 10 stars I would. GREAT JOB!!

Bad experience. Don't let them sell you services you don't need. They almost got $50k out of me for…read morework I didn't need. They try and take complete advantage of first time homeowners.

Mike and his crew redid our driveway and walkway. They were efficient and did a wonderful job. We…read moreare very happy with their service!

Incredibly unprofessional. Requested a quote. They came in at more DOUBLE the price of the next…read moreclosest competitor. They responded via text with a sarcastic "Good luck. We don't use Home Depot sealer". Keeps insisting they use "airport quality" sealer. What does that mean to me? How is that relevant at all? There are plenty of other reputable driveway sealer companies in Bergen County.

Great company to work with…read more Hempstead New York 11552 516 4939257 We carry STO, Master Wall, Energex We deliver

I really wanted to like these guys. I hired Plaster Pro to do stucco repair, caulk, and paint the…read moreexterior of my house this past May. I will start with the positive. Shivon, the owner, and Geronimo, his subcontractor are very nice people. But that's essentially where the good vibes end. Just another contractor disappointment. From the very beginning, it was clear something was amiss. They were in such a hurry to get the contract signed and start work. But when the time came to start the job, very little was happening. There were maybe 1 or 2 people here at any given time to tape up all the windows and do some of the stucco repair. But days would pass and no one would show up. The house was uninhabitable because all the windows were sealed with plastic during some of the hottest days of the year. I would ask repeatedly why we weren't moving along and I was told by Geronimo, "we still don't have materials." Which begs the question, why are starting a job you don't have materials to do? Why are you sealing up my house with temperatures in the 80s and 90s if you don't have stucco or paint?!?!? This became the refrain for the next several weeks. (This was supposed to be a 2 week job.) We pushed into June... then July. The material issue never seemed to get resolved. Then it became about weather which is understandable. But that was just a few days here and there. Ultimately, sunny days would come and go and maybe Geronimo's brother or sister would show up to texture things. But this created another issue. The quality of the work just wasn't there. How can there be any continuity if every step of the way, the process is piecemeal. Well, this is where the contractor should be the first line of defense when it comes to quality control. But Shivon was disappointingly pretty absent throughout the process. I can count on one hand the number of times he made it out to my house. I would call and text and no response. I'd then call his office manager (his wife, Ellaine) and he would get right back to me with some excuse as to why he didn't respond the first 3 times. I would see Geronimo more frequently, but his skill set was just not there and he, frankly, seemed more interested in securing direct jobs from my neighbors then doing the job I paid Plaster Pro for. So, I became quality control but my Spanish isn't great. So, there was definitely a language barrier. So, if my contractor is basically AWOL, what am I paying $22K for?!?!? In the end, the job never got finished. There are windows that didn't get fully caulked. Sloppy paint work. Sloppy texture work. The house clearly didn't not get a full two coats of paint. I can actually see where there are two coats and where there aren't. I have stucco and cement glopped onto my pavers and roof. Paint on my window screens. And they used red duct tape to seal my windows as opposed to Painters tape. So, I have duct dried tape glue on my window frames. And there's an entire section of stucco on the garage I had identified to Shivon on our first meeting that is separated from the substrate that never got repaired! Shivon did ask for the balance of what I owe them but the terms of the contract are that the work must be 100% complete. He insisted Geronimo said it was complete, but here's the wrinkle. If Shivon had bothered to come out and do a final inspection, he'd know it wasn't. But he left it to me because he was too busy to give Geronimo the final punch list. True Story. He ultimately relented and said he'd come out to take a look. But the last text I got was "Good Afternoon, how does this Thursday look for us to meet?" I immediately responded the same day with "What time? That was August 23rd. I haven't heard from him since. In the end, it was Shivon's son, Isaiah, that clued me in to what may have been at play here. From the sounds of it, they do a lot of high end work for rich people and celebrities. So, in the end, I was likely not a priority. But, though $22K may not be a lot of money to Shivon and Plaster Pro, it's the most I've spent on this house outside of buying it. Update: I've started uploading photos of how their shoddy work and cheap materials can't even last one NY winter. I'll keep adding pictures since it's only February. What a waste of money and time.

They did work on my roof a couple of months ago. They left garbage and one of their ladders in my…read moredrive way and did not come back to remove any of that. When I requested them to come by and check out the roof that they worked on they said they would come by February. They did not and when I tried to reschedule and contact them again they went radio silent and never reached out to me. Even though I have tried multiple times to reach out to them. What ever warranty this contractor states would be great if they actually did respond and do the right thing.

Roofing repairs completed due to water damage leaking thru shingle had sections repaired very…read morereliable and professional team worked perfectly definitely recommended

Doesn't want to get back to us. Seems like a nice guy but has to be more responsive to potential…read morecustomers.

They did well. I needed a step replaced that had cracked. The replacement was perfect and blended…read morewell with the existing masonry.

DO NOT USE. He gave us a 20 year warranty, doubled the cost of the job once the ground was opened…read moreand I didn't have a good feeling about it. Just looked him up and he no longer exists.

was supposed to come today to repair some work they did 6 months ago that is already falling apart,…read morehas totally ghosted me. no response to text, when I call the number is disconnected, their website is down. overpriced scam artist.

We had water coming into our basement and used Jersey Dry to help with waterproofing. Exceptional…read moreexperience across the board. Darek was very helpful and humble in providing an estimate and explanation. The work was wild fast. Crew came in and out in half a day. Darek checked in via text after and made sure it was all good - would highly recommend.

Working with Darek, Jerry, and their team has been a great experience despite of the damage,…read morefinancially and emotionally, caused by the flooding in our house due to the recent thunderstorms. This was the second time working with this team. As expected, Darek put our interest in the center of his recommendation without any up charge because of the neighborhood we are in. We were treated fairly with full transparency. Darek was responsive and patience helping us to navigate a viable solution within our budget and needs. Jerry and his team were prompt arriving on the target date and time. They've gone above and beyond ensuring timely completion of the project and diligent follow up to ensure quality work being delivered. I would recommend Jersey Dry Waterproofing for any of the waterproofing project, planned or unplanned.