I would not recommend this company based on my experience…read more
The salesman was very personable and easy to talk to, which is one of the reasons I hired them. He promised to angle my driveway in the back to create a backup parking spot at no additional cost, extend the driveway to my bottom back step, and bring the asphalt to within about an inch of the first front step. Unfortunately, none of those promises were fulfilled. The "backup spot" ended up being a small cutout rather than the angled extension I was shown, the driveway was not extended as far as promised, and the finished product did not match what was discussed. The asphalt also appears to be much thinner than what I was led to expect.
I was quoted $7,900 for the driveway, which seemed like a fair price, so I agreed. After the paving was completed, I was strongly encouraged to have the driveway seal coated immediately. I had no prior knowledge about seal coating, and no written estimate or total price was provided. I was simply told it was a "special" at $75 per gallon. Since I had just invested $7,900 in a new driveway, I assumed this was something that needed to be done right away and expected it to cost around $1,000.
Instead, they used 55 gallons and charged me over $4,000 for the seal coating, bringing my total to $12,000.
After speaking with several knowledgeable people, I learned that a newly paved asphalt driveway generally should not be seal coated immediately. Most professionals recommend waiting at least several months--often closer to a year--before applying the first seal coat. Had this been explained to me, I would never have agreed to have it done that day.
To make matters worse, the crew left garbage in my yard, and I was told tire marks on the new driveway after 24 hours were "normal." I waited 4 days to use the driveway and am encountering tire marks. I assume this is because it was seal coated too early.
Looking back, I feel I was taken advantage of. I trusted the company's expertise, but the final product did not match what was promised, I was sold an expensive service without being given a total price or proper guidance, and I ended up paying thousands of dollars more than necessary.
If you're considering hiring this company, I strongly recommend getting every promise in writing, requesting a detailed written estimate for any additional work before agreeing to it, and educating yourself about the paving process beforehand.