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    G Five Fencing

    5.0 (1 review)
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    7 years ago

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    Ergeon

    Ergeon

    (544 reviews)

    On time. Everything explained and itemized. Easy…read more Friendly Easy to understand Fast

    A second pressure-treated fence post has rotted in my Ergeon fence. Pressure-treated lumber should…read morelast 10 to 15 years, if not longer. As with the first rotted post, which Ergeon replaced while the fence was still under warranty last year, the concrete footing appears not to have been properly sloped to shed water. This post is located in an area that gets wet only when it rains, yet it has still rotted. The problem appears to be a defect in the original installation, exactly like the post approximately eight feet away that Ergeon replaced under warranty. Ergeon's subcontractors may work quickly, but my fence suggests that speed does not translate into quality workmanship. When I contacted Ergeon, I was told the post was outside the warranty period. When I expressed my disappointment that Ergeon would not take responsibility for what appears to be an installation defect, I was then told that Ergeon no longer replaces individual posts and instead replaces entire fence panels. Perhaps that policy is intended to discourage customers from pursuing relatively minor repairs. It certainly seems like a convenient way to turn a defective post into a much larger repair at the customer's expense. I politely declined to pay for an unnecessary full-panel replacement. A few weeks later, I received a message from Juan asking whether I was available between 1 pm and 3 pm on August 5 for an Ergeon representative to address the post. I replied that I was surprised to hear from him after previously being told that Ergeon would replace only the entire panel. I confirmed that I was available and asked for additional information about the work. No response. I followed up again this morning. Still no response. One o'clock came and went. Then three o'clock. No representative arrived, and no one contacted me. Ergeon appears to rely on a seemingly endless supply of new customers rather than supporting the customers it already has. That's a remarkably shortsighted business model. Most residential properties have at least three fenced sides. A customer who hires Ergeon to install one section of fencing could easily return for the remaining sections, provided the company delivers quality work and stands behind it. There's also the matter of referrals. After my fence was installed, a handful of neighbors asked for Ergeon's contact information. I've since told my neighbors that, Ergeon may not be the best choice for a fence installation - based on my experience. I hope this review gives you a healthy warning about Ergeon. It may not affect Ergeon's bottom line, but prospective customers deserve to know how the company handles apparent installation defects, warranty concerns, and scheduled service visits that simply don't happen.

    Exclusive Fencing & Construction

    Exclusive Fencing & Construction

    (78 reviews)

    Speed and detail. Finished fence turned out better than I expected. Thoughtful and courteous…read more Would highly recommend them to anyone looking to have a quality fence installed.

    If you want a fence done right, call Exclusive Fencing and Construction…read more My backyard is in the middle of a full redo and the fence was step one. I needed it done quickly, done cleanly, and done in a way that would not have me dealing with sagging gates and wobbly posts a few years from now. I talked to several companies and collected multiple quotes before choosing Exclusive. What set them apart was how thorough they were. Nick answered my many questions without making me feel like "that guy," and he was the only one who provided a written workmanship warranty in the estimate. That mattered to me because I like things in writing, not just in someone's memory. Joe and Mark were awesome. They worked fast, kept the site clean, and the craftsmanship is top notch. The fence looks great and feels rock solid. The part I was dreading was coordinating the shared fence costs with neighbors. Joe made it easy. He was organized, clear, and helped keep it simple so it did not turn into a neighborhood negotiation marathon. And the gates. Joe (the owner) custom built my gates on site, and they are solid. Fun fact, Joe used to work on the #48 Jimmy Johnson car back in the day. After watching him work, I believe it. Precise, efficient, and no wasted motion. I cannot say enough good things. Highly recommend Joe Draper and his crew at Exclusive Fencing and Construction.

    G Five Fencing - fencesgates - Updated September 2026

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