They are personable and go really the extra mile.
My first time here Michelle a beautiful German from the Philippines was perfect in her approach. Without a hard sell she suggested a neutralizer (€20) for my color and an olaplex, which I had no time for. While at the sink soaking in the product, she offered to apply a make up tint and gloss. I later decided to purchase it from the feel and look.
When I went to check out they didn't accept Amex and I had only €20 on me. So they told me not to worry and took only my €20 while I told them that I'd leave the balance at the hotel. (It was a holiday so 3 days went by they were closed). On my last day I decided to take the money over myself and they accepted it gladly almost as if they had written it off as loss. They were very grateful and surprised I'd brought it to them.
I asked if they had anyone available for a blow out and the manager fit me in kindly. She herself washed my hair and Sasha squeezed me in juggling a client as her curlers set.
The salon next door was also great but I just felt more pampered here. read more