They completed the repairs one day EARLIER than promised, and even took a little off the repair…read morebill!! How often does that happen these days??? Highly recommended.

From the owner: CARSTAR is a network of independently owned and locally operated collision repair facilities across…read morethe United States, delivering expert auto body repair, dent removal, paint services, accident damage restoration, and more services. As part of the Driven Brands Collision Group, CARSTAR provides OEM-certified repairs for all makes and models, including luxury and electric vehicles, using advanced technology and industry-leading repair standards. CARSTAR works with all major insurance carriers to streamline claims and deliver a seamless repair experience through a nationwide network of locations serving communities coast to coast.

I have used Mike Young 4 times over the past 20 years. Each time Mike and his crew were friendly…read moreand professional. I am a bit of a perfectionist, the work they do is fabulous and at a much lower cost than most. Once, there was a tiny blimpish only I would find. He took my truck in right then, without question, and took care of it

These guys are absolutely the best that I've contacted that actually replied in less than a month…read more But seriously, they will do anything you need and if they can't, they'll find the one that can. Who does that? Nobody. That's why you need to go to Rdk.

From the owner: With over 60 years of experience between the owner and his partner we strive to make customers…read morehappy. We value the home town atmosphere. The business has been operating since 1993. We do minor collision/insurance,self pay,all over paint jobs,restorations, and almost anything in between.

My Lexus ES 350 came out like brand new..!!!! My heart was broken on Christmas Day when I hit a…read moredeer while on vacation in New Jersey. Day after I arrived in Dalton my insurance guy showed up and viewed the damage. Wrote up an estimate and I took it to the Collision Care Center. They took charge and dealt with all the details... within a week my precious car was returned to me in brand new condition... not only fully repaired but washed and waxed. I am totally in awe of the professionalism and fast work of this shop. Very nice people to work with and not a penny over the insurance settlement. I highly reccomend this Body Shop.

Go here if you got a lot of wiggle room in your budget!Our paint estimate went from $1100 to $3700…read morebetween initial estimate and repair appointment! Explanation was that employee no longer works here. Wow, that makes it ok to not stand by your estimates!

So to make a long story short, I had gotten a car with this dealership and i am very unsatisfied…read morewith it they took almost a year to get me my copy of the contract THAT I WAS SUPPOSED TO GET AT THE POINT OF SIGNING said contract i had also gotten a mailer and had won a $1,000 visa gift card and i go to claim gift card and they had told me "sorry we are out of gift cards so here is a smart fit bit watch" and sent me on my way i would like some form of compensation over this issue or my $1,000 gift car because that would help me in so many ways

Posting this as a warning to avoid all Edd Kirby dealerships…read more I received one of their promotional mailers claiming I had "won" a $1,000 prize. In the smallest possible fine print on the back, it mentioned that "other prizes may be awarded," but the overall impression was that I had actually won something substantial. At the time, I was struggling financially and holding onto hope that this might help me get through the month, so I went in to see if it was real. What followed was an hour and a half of high-pressure sales tactics. I was cornered in an office and aggressively pushed to sign paperwork for a new van--despite explaining that I could barely afford to keep my current car running, let alone take on a new payment. When it finally came time to "claim my prize," I was handed what I believe was a five-dollar gift card. This happened quite a while ago, so my memory may not be perfect--but that's what I recall. That was the entire prize. When I questioned it, they pointed to the fine print as justification. But regardless of the technicalities, this kind of bait-and-switch tactic feels incredibly predatory--especially when targeting people who are already in a difficult financial position. This happened at the downtown Chattanooga location, but I've also seen the same misleading promotion come from their Walnut Ave. location in Dalton. I'll own up to being too trusting, but that doesn't excuse their tactics. In my opinion, this kind of behavior is unethical and predatory. Based on my experience, I wouldn't trust anything--not even a tricycle--from any Edd Kirby dealership.

So I hate to say but Brent has fixed multiple cars for me. Never my fault though. Anyway he has…read morealways fixed the cars back to new. One of my cars was less than a month old. Honda passport 2021. Paint was a special metilic opal white. Brent nailed it!! highly recommend!!

I only wish I could write this without having to give them even 1 star.The paint job was awful…read more It has been over a month and still not completed. Always one excuse after another. Will not return calls. STAY CLEAR FROM THEM

I have used Babb's twice for unfortunate interstate incidents and both times they've repaired my…read morecar to perfection. During each encounter, the experience has been flawless. They are pleasant, efficient, highly skilled, and go above and beyond to ensure their customers are happy. They guarantee their work for the life of the vehicle, which is excellent. The customer service, especially Elicia, was outstanding from start to finish during both experiences! I highly recommend Babb's for your body shop needs.

TOXIC! RUDE! MANIPULATIVE! SEXIST!…read more The rudest, most SEXIST body shop!!! If you're a woman and you're okay with being treated like garbage, like you are beneath men, and like you're stupid, then by all means... visit this toxic, overpriced, manipulative, sexist, overrated "body shop" Scott is the biggest ( think other word for thorn) I have ever met! It took us a couple of weeks to figure out they were trying to manipulate us. Thankfully, I had never been involved in any type of accident that was my fault until this moment where I slid on some water and hit a curb. They did not have someone in their shop that could actually perform the service of fixing our car (it's a sports car) So they were doubling the price, and trying to find another body shop they could outsource it to, so they could still make a profit. Which honestly I would have been fine with because I wanted my car fixed swiftly and was willing to pay a little bit more to achieve that. The problem is, they were taking weeks to do this, just because they were trying to find who would do it the cheapest so they can make the most profit. During this whole three weeks that Babs had my car, they were not telling me what was wrong, what needed to be done, or giving us a price or anything. All while knowing this was my only way of transportation at the time with me having three kids and my husband out of town for work for the whole month. So I had it sent to Helton after speaking with the owners son and it sitting at babbs for THREE WEEKS WITHOUT KNOWING WHAT ALL IT NEEDED DONE. The co-owner of Heltons (his son) PROMISED me that they would not over charge me which they tried to do but in a different way than Babs (don't worry, they're overpricing will be addressed on their review, I have a copy of all the things extra they were trying to make us do to make a pretty penny) Helton was trying to make us do things such as change my back breaks which my husband had just changed about two months prior and they were literally not damaged at all! So after these two body shops tried to over charge us, I decided to file it on my insurance and they made the decision to take it back to Babs because they would not even consider working with Helton (that should tell you how overpriced they are right there). Then, somehow, after filing it on the insurance, the "guesstimate" price at Babs mysteriously became half of what they were originally telling me at that point (almost a month later mind you) they finally decided to hire someone to actually do it in their body shop. They had my car for over a month ( with the exception of it being moved to Hilton, but it was only there for three days). They did not contact me until I started going in there every single day and sitting and demanding answers. When we would call and ask about it, it was oh someone will call you back, but they didn't! There were things THEY did not know about my vehicle (such as which tires I had on it or whew I had gotten them), but instead of calling and asking, knowing that I was without my car... They took three days trying to research it themselves. When they could've simply called and asked because they were not familiar with the type of tires I have. They were to proud, to cocky. It is honestly one of the worst customer service experiences I have ever had! I hope something happens soon to get these peoples egos in check because they need it! My insurance chose this place because I had no knowledge of the body shops around here... Trust me, I know better now! And I hope this review helps you know better too. I would suggest calling the shops they were going to outsource so that way you can just pay them directly instead of going through babbs If you are self-paying customer. Also if you are paying to fix the damage is yourself instead of filing a claim on your insurance, look over the paperwork thoroughly and make sure that everything they are saying needs to be done, is actually a necessity. Good luck. P.S. they got so offended because I wanted to put my car in valet mode ( for anyone, that doesn't know it changes it where the car will not go over so many MPH because it has a lot of horsepower). they told me if I didn't trust them with my business, I could take it somewhere else!!!! I told them it wasn't my choice, and I had already tried that! He knew the position I was in, and he said that to me after me waiting for my car for almost a month. In that moment, he took advantage of the position I was in to be able to say whatever he wanted to me because he knew how badly I need in my car! Scott is a terrible person.