This place is fantastic. Love the staff and the doctor! They are friendly and care about the…read morepatients. I came back in with a sore thumb. They got me in for an appointment quick and I didn't have to wait long at all to be called back to see the doctor. X-ray taken and doctor knew exactly what the issue was. Care plan given and I was on my way. Highly recommend.

Called to make an appt. (Tuesday, between 2:45-3pm) but finally gave up after being on hold for 16…read moreminutes. During this 16 minutes, someone picked up the phone several times but then placed call back on hold (to make it appear they'd picked up I assume?) At no time during this 16 minute call did anyone ever answer the phone or ask me to hold. Unacceptable way to do business. Especially if your business is healthcare.

Know your insurance before you go…read more I'll get the bad out of the way first. They don't seem very adept with insurance. I read another review where they messed up charging someone and even then I wasn't prepared when they charged me a copay. We hit our deductible so we shouldn't have paid anything. I asked them to double check and after they did they said we hadn't met our deductible. I was holding a ornery baby so it was easier to pay and then follow up later. I called billing and when they called back they said we only paid about $87 of our $5,000 deductible. Super weird on all accounts since our deductible is $3,000 and we hit that. It makes me wonder what insurance they are looking at. I called my insurance company and verified that we shouldn't have paid anything. The office reimbursed us. The other issue is they didn't sign the second sheet for allergy testing when we went to get blood work done. We were stuck, again with an ornery baby, in the waiting room calling them to fax over the second sheet so they could test the blood for all the different possible allergies. They were super fast about faxing that over so I appreciated it. We saw Dr. Lockey. As another review said, he does have a habit of speaking really fast. I ended up calling the office back after I had time to think through everything with additional questions. When you call with questions you have to leave a VM and the VM tells you that the nurses review the messages at certain times and calls back. You better hang on to your phone so you can pick up that call! Luckily I did and the nurse was super nice answering my questions. Dr. Lockey also sees a couple of people at a time so he is moving back and forth a lot. He is super knowledgeable so even though he is a little pressed for time, I trust his opinion. He also helped me decide to switch my baby back to a different medication even though the GI and pediatrician thought the second one was better. Dr. Lockey's knowledge on the subject gave me the strength to go with my gut, which ended up being the best decision. My son reacted a lot better to the original medication. For this, I am very thankful. Even with the cons, I do believe this is the best allergist we can see.

If I could give this practice zero stars, I would…read more The physician was knowledgeable, but unfortunately the office experience overshadowed any positive aspects of the visit. The administrative staff lacked patience, compassion, and professionalism, and I consistently felt that policies were placed ahead of patient care. If you have a child with special needs, care for a family member with special needs, or you yourself require anything beyond a straightforward, routine appointment, I would encourage you to carefully consider whether this practice is the right fit. Based on my experience and conversations with others, this office does not appear to be well equipped to work with patients whose needs require additional understanding, flexibility, or support. What should have been a healthcare experience became unnecessarily stressful. Patients deserve to be treated with dignity, respect, and compassion--especially when they are already dealing with complex medical issues. I sincerely hope this practice invests in additional training for its administrative staff so that all patients, regardless of their individual needs, receive the level of care and respect they deserve.

Great dr. Came from nj years ago. Highly recommend. My levels have been great since thx again doc.read more

Dr Politz is an excellent physician and surgeon. he performed my parathydoidecromy this morning and…read moreI am at home recovering now. I have very little pain, and the affects of the general anesthesia are subsiding. Dr. Politz spends time with his patient before the surgery, explaining everything and answering questions. He just called me tonight to make sure I was doing ok. How many surgeons give a patient their cell number? His bedside manner is superb, and his skill and experience is evidenced by his having performed over 10,000 thyroid and parathyroid surgeries. He is one of the best in the country - people come from other states and even other countries to be cared for by him.

It took me a while to find a good team of doctors for my allergies and hearing loss. These guys…read moretruly are amazing doctors, and they listen. I have undergone two surgeries with them and had good outcomes. They always work with me, and I feel that they truly care about their patients.

I'm extremely disappointed with the attitude of the person who answered the phone for scheduling…read moreappointments. A simple question about being in the system was met with a loud and clear 'NO YOU ARE NOT' - completely uncalled for. I was considering becoming a patient here, but the unfriendly demeanor was a major turnoff. From beginning of the call it was not polite and the end was clearly rude with attitude

Doctor Mansour has been amazing. I love that patients in most cases go directly to the exam room.read more

I cannot recommend Dr. Adam Cerissi highly enough. In today's healthcare environment, finding a…read morephysician who truly embodies what it means to be a doctor is increasingly rare, but Dr. Cerissi is that exceptional provider. What sets Dr. Cerissi apart is his remarkable ability to be truly present during appointments. While we live in a digital world where electronic medical records are essential and, like all of us, I've grown accustomed to doctors staring at a screen typing away as I discuss what brought me to their office that particular day. One hopes they're taking notes about what you're saying, but I often secretly wonder if they're busy planning their next tee time or replying to their wife about what to pick for dinner. Dr. Cerissi is refreshingly different. He maintains eye contact during our conversations and saves his documentation for the end of our visit, ensuring I have his complete attention. He has definitely truly mastered the art of mindfulness in medicine. Given that he sees patients 8-10 hours a day, back-to-back, year after year, it would be understandable if he seemed rushed or distracted. Yet he never gives me that impression. He takes the time to truly listen to and address my concerns and questions. I never feel hurried or like he's eager to move on to the next patient. This level of engagement, especially considering the daily challenges healthcare providers face, speaks volumes about his character and dedication. As a seasoned RN with 30 years of experience, I appreciate that he respects my clinical insights and takes my treatment requests into consideration. Dr. Cerissi's approach to my weight loss journey perfectly exemplifies his exceptional care. While he's not specifically a weight loss physician, when I presented research about GIP and GLP-1 medications (the "twincretin" class), he took the time to review my findings then trusted me to find a reliable compounding source for the medication before my insurance covered the brand name (Zepbound) and he's supported me throughout the process by allowing me to titrate the medication as needed while providing coaching and guidance, This collaborative approach has been life-changing - Over the past 6 months, I've lost a total of 53 pounds. I didn't have the resources to pay $250 - $300 a month for the medication at formal weight loss clinic where, in addition to charging for the medication, you have "program fees", "consultations", montly office visits, etc., so I'm extremely grateful that his only motive was to see me get healthy! Dr. Cerissi understood that obesity is complex and has multiple drivers beyond simple caloric imbalance - something many physicians, particularly those who haven't struggled with weight, fail to grasp. Dr. Cerissi is incredibly down-to-earth and approachable, which makes every appointment comfortable and stress-free. He possesses extensive medical knowledge, and when I bring up topics he's unfamiliar with, he's humble enough to research them or refer me to someone who can better address my needs. When I have questions, I can reach him through Advent's patient portal, and he consistently responds the same day. This level of accessibility and responsiveness is remarkable in today's healthcare landscape. He truly represents everything you want in a primary care physician: clinical excellence, genuine compassion, exceptional communication skills, and the rare ability to make each patient feel heard and valued. In an era where healthcare often feels impersonal and rushed, he stands out as a beacon of what patient-centered care should be. With that said, it is without hesitation that I wholeheartedly recommend Dr. Cerissi to anyone seeking a primary care physician who they want to truly partner with them in their healthcare journey.

Dr. Martinez is the best . He takes the time to explain the process or procedure that is required…read more He is very professional. The office workers are always helpful and kind when I come. It is clean and the care that they give me I will not find at another doctor's office. This team of of doctor's & nurse's at this office care about their patients. I am very grateful for my neurologist. Thank you Dr. Martinez , you and your staff for all you do.

DR. is great but he has a staff member old female spanish woman who keeps me from making…read moreappointments ...she lies about insurance saying my payment hasn't gone through for insurance. LOL I called BCBS and they said she has nothing to do with my insurance payment of course. I just wonder if Doc Martinez knows that this staff member is destroying his business? I have a voicemail she left me denying me a visit and my LOP from my lawyer. So I have not been able to see my fav DR in a couple of years. I am posting her message here for all to hear her excuses for not allowing me to be seen. It is fraud and illegal and she needs to be fired ASAP. Oh she doesn't know I can sue her personally for discrimination.

Dr. Sierra is the BEST! He has been my pulmonologist for around 15 years. He has managed to keep me…read morefunctioning and preserving my quality of life through some very difficult years of severe exacerbations. Jill the Nurse Practitioner is an ace in the hole when Dr. Sierra is not available. I have been impressed with how they were training their newest ARNP with specific information and interaction with the patients while shadowing the existing staff. Dr. Katz is a great stand in for emergencies too. This practice does all it can to take care of their patients and making hospitalization a last resort, even seeing and treating a patient multiple times in a week to assure improvement!

Easily the best doctor I have ever had in my adult life. I don't remember my pediatrician so I…read morecan't compare. From the front of the office to the technicians his staff is top notch and follow Dr. Randall's lead with their attention to detail and compassion. I feel very lucky to have found them!

terrible experience with Dr. rodney, not only was he incredibly rude, but he also failed to listen…read more His dismissive attitude made me feel belittled and unheard. I left the appointment feeling angry and frustrated, to the point of tears. Would not recommend this doctor to anyone seeking compassionate and respectful care. It's clear he has a god complex, needs to retire, and stop "caring" for patients