I have had several root canals done by Dr. Oneal. They are painless and correctly done. Great…read moreoffice and staff.

I was referred to this office for a routine root canal. The initial phone call they offered me a 7…read moream appointment 7 weeks down the road, I asked if they had anything after 9am and if that was the earliest availability (this just for a 15 minute consult) she said the next available appointment later in the day was 5 days later (only 3 business days later). I took it. The next interaction was the confirmation call the week before when they told me payment was due upfront and my total was $xyz because I didn't have insurance. I did, and they never asked. Once that was settled and I came in for my appointment, I showed up 15 minutes early and had to wait right until they opened back up from lunch at the time my appointment was for. At which point they handed me paper work to fill out that could have been emailed or mailed so it was ready at that time saving us all 15 minutes. I then waited another 30 minutes past my appointment time to be seen. The endodontist came in says well it looks good hit it with a freeze and made me come out of the chair and proceeds to say well you need a root canal, do you have any questions? Literally less then 5 minutes of his time, when he spent every bit of 20 talking to another patient that I heard the entire conversation for. Setting my next appointment up (with my two small children-one infant) and my mother in the waiting room asked if I wanted a 7 am the next day, I said I can't do early mornings, the next available was two weeks out at 8 am, yes that's fine. I watched the front desk gal as she wrote my estimate and the date and time I was to come back on a card and handed it to me. After we left my mom informed me that another patient had come in with an appointment that afternoon and they informed her the appointment was for 7 am later in the week, as she left, not being seen she turned to my mom and said I would have never scheduled an appointment for that early in the morning. Fast forward to the days leading up-no reminder call. My husband takes off work to watch our infant (I am a stay at home mom) I told him I had concerns about my appointment actually happening due to no call. I go in after waking up early to feed the baby and hand off to be at this early morning appointment. I walk in give my name and she (the same gal that wrote the card) has this puzzled look, and starts looking thru stuff saying she just can't find it. Handing her the card I asked if that was her hand writing. The look on her face was priceless and says she can get me in Friday. I told her I would pass and find another more professional office to work with. Long of it short, I can't speak for whether or not this dr does good work or not because I couldn't get past the unprofessional bs and attitude with the little girl at the front desk. This office wasted over 3 hours of my time (I don't live in Topeka so it was a drive and not to mention 1/2 day of vacation time for my husband) and my one allowed consult for the year. I'm sure I wasn't easy to deal with but in the same I was greeted with attitude right off the get go. I lucked out and found a highly recommended office in Lenexa to go to a week later with a working consult/procedure in the same visit.

I have been with Topeka ProDental for a few years now. I…read morehave received the best dental care since moving to Topeka. My hygienist Krystal is the best. Very knowledgeable and pain-free. She makes sitting on the dentist chair very easy. Makes you feel very comfortable and at ease. Jazz my dental assistant has been amazing since I first started. Her smile just lights up the room and a pleasure to talk with. And if course all the dentists there are amazing. The smile that the receptionist has just makes you feel welcomed from the moment you walk in. See you all in 6 months.

Don't know why the scores are low. I never had a root canal before and had heard the stories. Dr…read moreWeber was absolutely great and I swear I did not feel any pain whatsoever. This is the kind of skilled person you want to trust your dental health to

This was a terrible experience. The waiting room was like a low-rent nursing home, the staff was…read morerude and freaking out (one left me 6 voicemails in 3 hours yelling at me to confirm "so that I can do my job!" WOW.). The tiny room they took me to looked like a free clinic in a 3rd world nation. Broken instruments are not what you want to see! Troyer had to be reminded by his assistant to do basic procedures and didn't answer most of my questions. Do NOT go here.

My experience with the doctor was not as bad as the other review that I read. First , the…read morepositives; was willing to see me on an emergency basis, waiting room was ok, office was ok, and most of the staff was ok, and the price was acceptable for an emergency. Now for the negatives, although I realize I was in extreme pain, that is not a reason to be gruff. If a patient tells you of a preexisting condition before the work starts that means he is trying to work with you, not make your job more difficult. If you were in pain and I was the dentist would you appreciate being told I don't stand to do dental work , would you like to go somewhere else ? If you leaned me all the way back in the chair and I puked on you, would you have liked that better than me asking not to be leaned all the way back in the chair ? And also this was my first root canal, I didn't know what to expect, so if I wasn't the perfect patient, pardon me. You really need to work on your bedside manner sir, it would benefit your business

I had an amazing experience at Ziegler Family Dentistry today. I will be moving to Dr. Ziegler for…read moreall my future dental work. He is extremely patient. He explains what he will be doing in layman's terms. I also had a nagging issue that my previous dentist was unable to relieve. His helpful questions helped me identify and describe exactly what I needed done. The hygienists and office staff are also very friendly and helpful. If you're looking for a dentist in Topeka don't look any further!

From the owner: General dentistry for the whole family!read more

if i could make this 0 out of 5 stars i would. if you would like to get in at a timely manner i…read morewould recommend you go literally anywhere else but here. the only saving grace of this place is how friendly the dental hygienists are. if i had to describe this establishment in three words i would use; condescending, apathetic and callous. i intentionally put anonymous and no michael this is NOT a fake review. i am a real person with real feelings and i do not want to be contacted ever again by this office hence why i used anonymous. i really hope this review is taken seriously, because some real changes need to be made in the attitude and atmosphere of this establishment.

Exceptional dentist and extremely helpful staff. Dr. Rack went above and beyond explaining why I…read morewas having tooth pain and was very thorough explaining my options. He is a true professional and had my best interests in mind. I highly recommend this dental practice.

They do a good job and they r very friendly. Very clean…read moreplace.i been taking my kids here for years

STAY AWAY 100% - This place runs like a Medicaid car wash or a "fast food" place for dentistry…read more They are not interested in your experience or your kids. The office is located in a dingy mostly shut down shopping mall. They offer you a "dental benefit" plan that is only accepted at their location for their services. You will have to call the third party company each time to verify your "benefits" before they see your child, because they don't keep any information on file. They tell you that you can stay with your child. Then they shuffle your kid from room to room and make it difficult or they tell you that you have to wait in a booth where you can see your kiddo but they can't see you. Multiple kids? Good luck. You'll be asked to sign paperwork with dollar amounts and procedures you aren't getting that day. If you ask anything or protest, They tell you you "just have to sign it" and that it's "just their procedure". They make it abundantly clear that they require payment at the time of service. Multiple kids? They have to run your card separately. When you pay, they still bill you by mail in 30 days. You have to call a call center, get transferred 5 times, before you can talk to someone who treats you rudely and acts like you didn't pay your bill until you "prove it". Mistakes happen, but by the 3rd or 4th time, that's not a mistake. It's intentional and they're hoping you won't have receipts or follow through. Even when you follow up and clear things every time, they may send you to collections 6 months later and you have to prove it all over again. Absolute Nightmare. When you get a real dentist, you'll have to call the call center again 5 times to ask and ask for records to be faxed over. Good luck. You'll also receive calls and texts "reminding you" to make appointments "right away" and guilting you to get your kids scheduled, urging you "not to wait" because your kids deserve the care that you've already gotten from a real dentist at a real office. There are other places in Topeka. Save your time, your money, & your sanity.

I have searched years for a dentist I trust and am comfortable with. Dr. Dufner always makes me…read morefeel comfortable, he explains exactly what needs to be done and walks me through the process. I always ask for the Nitrous Oxide to help with my anxiety, he also has message chairs to help with relaxation. His staff is friendly and very knowledgeable. You don't ever have to wait in the waiting room for more than a couple of minutes. He has a nice facility and updated equipment and technology. He has completely redone my mouth, fixing old fillings and cavities that have accumulated from my fear of going to the dentist. I now live in the Kansas City area and drive to Topeka for appointments.

Decent dentist. Very Poor office staff. Estimate of service cost wasn't even close…read more Huge out of pocket. Won't go back.

I was billed twice for the same visit if I didnt catch this they would have charged me double and…read morewhen trying to tell them that the bill was paid they still didnt believe me. The dental hygienist was absolutely horrible spraying me with water and very aggressive with the picks. She was also doing two jobs and checking in other people mid cleaning my teeth.I have heard good things from delta dental you should go there and dont waste you time with this shit.The overall experience was as bad as dealing with collin callaway from briggs kia Topeka Ks. Wasted my entire day.

Poor billing practices, questionable diagnostic abilities, inappropriate referrals, below average…read moreperformance in routine checkups, etc.