Living at Fairlane East is country club resort living at its finest! The townhomes are spacious,…read morestylish, and have awesome floor plan layouts. The community has a beautiful pond in the center of the complex, sand volleyball court, playscape for kids, disc golf, and a very classy clubhouse that is great for residents that want to host parties! The office staff is incredible everyone on the team seems eager to serve and they are always looking for creative ways to show residents appreciation. They have had everything from happy hours, taco trucks, Indian cuisine, ice creme trucks, and brown bag breakfast all in the past three months just to show appreciation for the residents. The grounds are kept up impeccably and the few times maintenance is needed they respond quickly and they get the job done well above expectations! My family has lived here since 1995 and can't imagine a better place to call home! The community is gated and extremely safe. Most of the residents spend a lot of time walking and jogging the grounds, there is a great sense of community here.

Terrible housing I lived here for 4 years and they wouldn't update anything until I told them I'll…read morewrite a review. I have a video of the rusting and dissolving metals in bathrooms and the terrible flooring on the kitchen and bathrooms Also, they don't have enough maintenance people so once you put an order you have to wait or call them and give them a hard time. you'll pay 2k a month to live in this condition it's not even healthy to shower in a bathroom like this but they don't care about our health here. The furnace broke down and the air conditioning wouldn't work I was in heat and sweat for a week in the Middle of the summer and they told me they'll only change it when it's messed up completely I am putting a notice to leave in 30 days I am done with this place

One of the amenities our community advertises is access to the pool during the summer months. It is…read morenow nearly the end of June, and the pool still has not opened. This prolonged delay is extremely frustrating and disappointing for residents. We have already experienced several hot summer days, yet families have been deprived of an amenity we pay for and reasonably expect to enjoy. My 7-year-old has been eagerly looking forward to swimming, and it is disheartening that children and families have had no access to the pool. We would appreciate an explanation and, more importantly, a prompt opening date.

And they keep deleting my postI would not even put one star for that place if it was not for the…read moremaintenance employee and front desk ( robin and Bryan) .. the office manager Brenda is very rude and talks to people down .. and she did that more than once. Actually she is racist. Very unprofessional and does not listen to your concerns . She talked down to me more than once and I witness her talk to other residents that way. Even other reviewes say the same. I called the office more than once when a mouse went to my apartment due to construction .. she did not send anyone to check it out and her concern were did the mouse come from.. I also called and emailed the management company and no reply. I had to call the maintenance employee Bryan who was off that day, he came and took the mouse out and I had to put the mouse trap .. I left the place one month early due to that .. I do not recommend it at all. I had issues with spiders and bugs. They also kept billing me for water after my lease ended six months after. I called to address that , she answered, her response was when did your lease end really you have that in front of you.. you should know that but that's her way of talking to people. Also, I mentioned that it was the real page utility management.. her response .. you mean the water bill ‍

Horrible!!!!!!I do not recommend this place at all! I wish I could add pictures to show you my…read morecomplaints but just to make this short I'm only listing a couple complaints. I was informed that they deal with older appliances which is fine but not only are my appliances old they are rusted and in bad condition. My cabinets under the sink are supported by screws that were drilled in but now the sink is sagging because the wood is dry rot and the screws came out causing the drawers to not close. Unit above had a leak that damaged the drywall in my shower area. It's been over a month and still not fixed. There is a bug problem(roaches, spiders and centipedes)The door to your unit is paper thin and can be kicked in by a 5 year old. Walls are thin and I hear the neighbors tv louder than mine. Paid rent and I was not able to live in my apartment for about 3weeks due to the kind of repairs that needed to be made and still the kitchen floor, kitchen cabinets, refrigerator and stove all need to be replaced. I could go on and on but to sum it up I recommend looking elsewhere.

It's so quiet and peaceful here. I've lived here for almost 3 years and love it. Maintenance is…read morevery helpful. They are timely and efficient. The office staff is super friendly and helpful whenever I have a question about rent or a service request. 100% recommend outer drive manor to anyone looking for a place to call home.

You are likely wondering why the reviews are so mixed here and what reviews you can or cannot…read moretrust, as I did the same debating living here. I decided to give it a go since its location is desirable for work, highways, etc. The maintenance staff here do care to ensure you have working equipment and a safe & clean home, the disconnect comes from the ticking system. When you are a tenant you may go to the office but the staff doesn't have professional system in place to record and easily keep track of ticket issues - it is not a call center using Salesforce and they may tell you there is no record. Unfortunately that comes from higher ups not working with a local developer to implement a good tracking/ticketing system for them, and I can assure you they do empathize about this. You can talk to Heather Fountain the property manager or Woody the maintenance manager and either one will ensure your ticket gets resolved and dealt with. I have had heat/AC issues as it is an older building but after emailing Heather was able to get Woody over in a few hours to get my heat back on within 10 minutes! Barb from the front office is my favorite to speak to, but when debating staying here - know that the pool+gym are nice to have, and if you avoid using their 'ticket' system (that is just a loose form on their website) and simply email Heather or speak to Woody they will ensure your issues get resolved!

We had a bad experience and very very bad managers they gave us a price and after a week they asked…read morefor 400$ more for an appartment

Rehabilitation total nightmare for mother especially. Oct-10th we arrived hours before mother by…read moreambulance from hospital. Had her clothes to be labeled only asking day's in when would they return her clothes they were still sitting @ the desk. Anise have no clue what her job description is front desk and seems to be take care of everything when no one else would we thanked her for all her kind help. Mother fell twice once out of the bed then from her wheelchair mind you mother slipped @ home which in turn fell. She walks goes to the bathroom wears depends Beaumont said after we bought in her Depends they would supply them which they never did in turn mother could not manage the tape one's they use and ended up with a wound in her groin area was told maybe she scratched herself think not. Wound nurse stated she would put in change mother every two hour's that didn't happen either we were there did not happen on our watch. Mother's legs were swollen after noticing for days she wasn't wearing shoes when bought to their attention they suggested water pills we suggested feet elevation and compression stockings. They said because of her age their feet swell let me say this so the WWW know's mother has never had swollen feet or legs. The compression stocking they put on her were small mother's legs were measuring 15" which the last thing any medical facility should ever do put the wrong size on. I took them off an ask why they stated and I quote the only size they had. I'm going to supply all the pictures taken we were told not to bring her to this facility we thought because she goes to respite @ the Commons it would be okay. This was a nightmare also they were understaffed which we did ask before she went. Also we were told she did not need to wear shoes for rehab that being said seeing how her feet and legs were swollen what type of rehab will her insurance pay for. The rehab facility she was taken to said we do not give rehab to anyone unless they can wear shoes, mother's legs have not swollen after leaving Beaumont Commons rehab. Also laundry MOD tried her best her department short to no staff locate mother's missing clothes what she found was via postal mail.Carrie Scott stated they would reimburse us for the items not located hasn't happened. When we called no one is available we were told 4 day's ago the person that handles that would give us a call. Not surprised that hasn't happened or check in the mail. We should have listened and never in trusted them with our mother.Yes we did contact LARA Will upload all pictures soon.. Dec/02/19 received mail we're thinking finally reimbursement check for mother's missing clothes. No it's thank you for your business. What's wrong with this picture. No one has returned our calls although we've been told three times the person in charge of reimbursement will give you a call. We won't hold our breath. We're done well done.

My mother died at the hands of staff at Dearborn Commons Memory Care due to no oral care and…read moreinfection in the blood. Unfortunately this all happened during pandemic when no visits were allowed by family. Would not recommend this facility to anyone.

This apartment complex is now called Ava Dearborn. My heating broke and the temperature would go…read moreup into the nineties. I had to keep the windows open the middle of the winter. For 58 days I pleaded and begged for them to fix this. I had to write a letter indicating I was hiring a repairman and take out cost from next months rent. They got a repairman in that day. Now, after 7 days later heat is again in the eighties and I have no means to stop it. They do not have an emergency number to call after hours. I cannot understand how they can get away with that. I am going to have to contact my attorney tomorrow morning.

Definitely, the best place in Dearborn. Close to everything and the location is in the heart of…read moreWest Dearborn. The management are good and they fix when I need help. The neighbors are nice and quiet...With COVID-19, it's best to have your own entrance to your apartment, that's why I like this place. I really recommend this place as it's affordable, clean, quiet, close to amenities, and above all, safe.

DO NOT MOVE HERE. Piece of shit everything about this place is terrible, the gate for the "gated…read morecommunity didn't work for 3-4 months so just anyone could come and go as pleased. My windows in my places are broken and have been since I moved in. There were holes in my bedroom door from the last tenant. My dish washer leaks into the floor causing it to smell throughout the house. My AC doesn't work it's 90 degrees in my house at 1am as I type this message. I have repeatedly asked for things to be fixed and nothing has happened. I will be filing a lawsuit against this place. DO NOT MOVE HERE

DO NOT LIVE HERE!…read more This is not a luxury apartment, no matter how much they want to justify it. tl;dr: Management evil. Rent is unjustifiably high. For those of you who want the tea, read below: Maintenance takes forever to complete anything. I have been here for almost 8 months and have still yet to get many things fixed. Seemingly everything I have maintenance requests for, are things that have either been broken since move in or have broken repeatedly. I often drive around the complex and notice the maintenance guys doing nothing but sitting in their golf carts talking on the phone. They seem entirely lazy, judgemental, and unwilling to provide quality work. The AC straight up doesn't work here. It's not just my apartment, ALL of them don't work. They may blow cold air, but you will never have a living room below 74 degrees in the summer. To top it all off, because the AC will run 24/7, it will rack up a $400 a month electricity bill with DTE in the summer. We had to buy a portable AC unit ($300) to keep our bedroom cool. Highly recommend one if you decided to live here. Shockingly the main AC can't keep the downstairs cool, even with a second AC helping out! We ended up talking to some random lady at the office about this. I say random because, since January, management has changed 3 times. If you look at the past comments, and they go back quite far, you'll see even with management changes, the problems persist. Village Green is wholely incompetent. Anyway, the random director lady tried to tell us excuses like heat rises and the bricks on the outside prevent the apartment from cooling. As if everyone with a house has a hot house because of their bricks. If heat rises, why aren't skyscrapers just massive ovens constantly cooking people? Your garage will not want to open half the time and force you to press the button 100 times before it opens. Not to mention the garage is so narrow, you will constantly be banging your car door on the wall of the garage. Also, if you have a 2 bedroom unit, and you drive a pickup, your pickup will NOT fit in the garage. Just an FYI they WON'T tell you. The square footage they tell you of the apartment includes the garage square footage in that number. They say 1 bedroom apartments are like 1,000 square feet. Inside is more like 666 square feet because they made a deal with evil itself to punish those who live here. Luckily I don't have a balcony, because the balcony also cuts into your inside space. I have what the office politely calls a suicide balcony. Just another reminder they want me to suffer. The front gate code is static and is known by everyone, not to mention you can just ever so slightly tap the gate with your car bumper and it'll open right up for you. It has some kind of sensor that goes off and trips my radar detector every time I get too close to the gate. 10% of the mailboxes have no door on them. That alone should tell you it isn't a luxury apartment. I am living in one of the only "renovated" apartments they have. It has granite countertops and is the picture they probably keep flashing you to try to rent here. All the other apartments are far more outdated. Not to mention, the only "renovation" they did, was added granite countertops and maybe added stainless steel appliances. Everything else is the same as the other units. Also a dirty little secret they won't tell you, on top of the outrageous rent and electricity bill, Dearborn has the second-highest auto insurance rate in the state. Just get out of this town. There's a reason the hotel next to this place is closed down (albeit for totally different reasons that aren't at this place). I hope this place is next. I paid 2x my monthly rent to move out of this place early and I could not be any happier. Even if the next place is just as bad, at least my rent is 50% off.

I've lived in many apartments, but my experience at The Union has been one of the most frustrating…read moreand disappointing. After my unit was flooded due to another tenant's negligence, I expected at least a prompt and professional response. Instead, I was told by emergency maintenance to just "leave for the day" and it would be taken care of--only to come home to a leaking ceiling, soaked carpet, and no real progress. Maintenance didn't arrive until the next day, and all they did was remove the light and smoke alarm--leaving me without a fire alarm in my room for days. As of writing this, water damage in the walls hasn't been addressed, my carpet still reeks of mildew, and the lack of urgency is unacceptable. Mold grows fast, and I'm still living in unsafe conditions. Even after explaining all of this to management, they offered no rent discount, no apology beyond empty words, and essentially told me they were "acting within the lease agreement." If black mold grows in the walls, I guess that's just the lease at work. The Union has long had issues--stained hallways, slow responses, roaches, fleas--and this was just the final straw. For the price I pay, the living conditions and service are absolutely not worth it. Avoid this place if you want your home to be safe, clean, and treated with urgency when problems arise

Unprofessional and rude staff. Room flooded overnight and staff was unhelpful and rude. No…read moreemergency maintenance. Room was not cleaned before move in and had to repeated ask staff to clean it, only for them to clean it at 10:30pm at night. Also the management canceled my lease, which was signed by both parties, 3 weeks before move in as they supposedly "overbooked." Then I had to frantically sign a new lease with the union for a worse room, as I needed somewhere to live.