NO STARS! Because our water smelled we did not drink it, and after cleaning our boiler coil twice,…read moreMr. Grub said that we needed a water softener. Mr. Grub installed a water softener, and removed a sediment filter that was there. Our water still smelled, and a few days later rust started coming out of our faucet with the water. We had visible small flakes of rust in our water. When I called him he sent two of his employees out who installed the same type of sediment filter he had removed and charged me $400.00 for it. (They did not reinstall my filter, which was left on a shelf right there.) This did not seem to help, so I called him back. He told me to wait a few weeks for the rust to clear, and to add more Iron Out to the brine tank. After two more weeks things still seemed to be getting worse and he finally came back out himself. He said that his employees had installed the filter backwards, so it was not filtering the water at all. He installed it properly and told us that the rust would clear in a few weeks. He also insisted that the water did not smell, even though it did. Weeks later, the rust still hadn't cleared and he came out and changed the control module for the softener and again insisted that the water was fine. When, weeks later, the rust STILL wasn't clear, we called him back, and he would no longer answer phone calls. We haven't spoken with him since. We were out $2,000.00, we couldn't drink our water, couldn't cook with our water due to the rust, and didn't really want to bathe in it because we had to scrub our toilets, tub and shower every week, because they would turn orange from the rust in just a few days. We took a water sample (which Mr. Grub never did) and sent it to a water treatment company, which told us that a water softener would not remove the minerals that were in our water. We were also told to do a flow rate test, which they said was required for ANY system that back flushed, like a water softener. This test showed that the tank was bad, so if Mr Grub knew what he was doing he should have known that the tank was bad before he installed the softener. I installed a new pressure tank, a chlorine injector, and the proper water treatment system myself, in spite of the fact that I have arthritis and it was very painful, because I could no longer afford to have a plumber do it, since Mr. Grub refused to refund my money, even after I filed a complaint with the Better Business Bureau. Now our water is clear and smells fine, but we have a water softener we cannot use and cannot sell, because it is totally contaminated with rust. I would advise anyone never to use this plumber.

The work we had done by Lloyd Grub plumbing company on our plumbing issues was exceptional and done…read moreright away but we were told that an estimated of all cost would be emailed before the work was going to be started. We did not receive any estimates until a week after the work was done and only verbal approximate costs. When we received the bill, it was not itemized and we thought it was priced high. after making some phone calls to see how much parts cost we felt we were overcharged and did not understand the difference. If you use this company make sure you get everything in writing before they do any work and get a second opinion. Their work was very good, but over priced, and we were rushed into doing it. Also I asked for the watersoftner not to be hooked up and they did it anyway and charged me for it.

Response: The response posted on this review is simply…read morefalse. This review absolutely reflects exactly the type of work performed. The project quoted was not at all performed properly nor completed - any additional projects are irrelevant. You do not at all stand behind your work as you completely stopped responding once the issues were mentioned. Yelp has too agreed that the work was not performed. It's also worth noting that it has taken over 9 months to reply to this review.

From the owner: We specialize in residential and commercial HVAC heating and air conditioning services in…read moreHackettstown, NJ and surrounding Northern New Jersey areas, including furnace repair, air conditioning installation, heat pumps, hot water tanks, ductwork fabrication, ventilation, and full system replacements. We are one of the few local companies that install custom sheet metal ductwork in-house instead of outsourcing, allowing better quality control, affordable pricing, and faster turnaround times. In addition to HVAC, we offer residential remodeling and handyman services such as kitchen and bathroom renovations, lighting fixture installation, electrical switches and outlets, and minor plumbing repairs.

Charlie was great. My AC was leaking, gave him a call and he was here in less than 30 minutes…read more Pricing was reasonable and he did a thorough check. Definitely recommend!

We had a mini split system with 5 wall units and a boiler heating system that needed a bit more…read morethan routine maintenance. We have an older home and finding a technician who has knowledge and experience with both kinds of systems at a good price can be hard, but Legacy came through. Charlie was prompt when scheduling a time to service both systems and made it a very easy choice to go with them. He explained exactly what was done and what still needed to be done very clearly and was very accomodating. Both heating systems are working much better now and I would recommend Charlie to anyone in our area of NJ.

Despite the failure in communication from dispatch and not informing me of any complications on…read moretheir end, the tech who did arrive and assisted with my requirements was very thorough, knowledgeable, and courteous. I would highly recommend Louie Tobi for his professionalism and capabilities.

Dave and Anthony saved the day once again, this time with a broken baseboard heating pipe and…read moreincorrectly installed circulator pump in an emergency situation. He is honest, diligent, highly skilled, reasonably priced, and kind. I cannot recommend him or his company (including Anthony) highly enough. Beyond impressed and so relieved to have finally found a trustworthy company on which to rely. A++++++++++

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

Just had TGM Services in to replace a leaky outside hose bib. The day before they came, I…read morediscovered a leak in the ceiling of my utility room. TGM Services took care of both issues while they were here. They even cleaned up the mess from the ceiling leak. They went above and beyond what I would have expected. Great Job TGM Services.

I just had the best service call ever, and I'm a senior citizen! Ted and Vinny came to maintain my…read moreboiler, but also to determine why the heating efficiency has decreased. They were poking and probing for 3 hours to help me out. I know they weren't down there fooling around because I was called down into the basement to see and learn about all the tests they were doing and the results of each. Everything was explained by Ted, the senior technician. He also showed me other boiler items to watch out for and even provided me with a 3rd-party cleaner that I might consider buying to keep the system running well. Their charge for 3 hours' work was reasonable! I've used TGM Services for electrical and A/C work, too, and it's fixed or enhanced, and it always works going forward. I am grateful for these 2 guys. They are a blessing to the community. --Brian

I highly recommend MDL they fixed a complicated electrical problem with my wall unit air…read moreconditioners. Polite, caring knowledgeable. A plus plus service.

DO NOT USE MDL Electric Cooling & Heating…read more I do not recommend this company and strongly advise against using them for any HVAC services. I contacted MDL Electric Cooling & Heating on a Friday because my Goodman air compressor stopped working during a heat wave. The owner explained that there would be a $125 diagnostic fee, which I agreed to. A young technician arrived and pulled the 240-volt circuit breaker on the compressor's fuse box. He explained that one of the fuses was dead and further mentioned that the capacitor was a "cheap one" that should probably be replaced as well. He later returned, said he replaced the capacitor and one bad fuse, had me turn on the thermostat, and proclaimed that the unit was fixed. He called his boss, handed me the phone, and I was told the total cost would be $425, payable via Venmo. I explained that the technician had only been at my house for one hour in total, and that even a high-end capacitor costs about $50, with a two-pack of 20-amp fuses costing around $20 at Home Depot. He responded by saying I was paying for the technician's travel time to pick up the parts. I reluctantly paid the $425 via Venmo. About three hours later, around 6:00 PM, the compressor stopped working again. I called the owner and informed him. He said the technician was finishing another job nearby and would circle back in about an hour to see what the issue was. After waiting 3.5 hours, I called back at 9:30 PM and was told I would now have to wait until Monday morning. (Again, this all started on a Friday.) I went outside and pulled the circuit breaker, thinking the new fuse may have blown. To my surprise, the fuse slot was empty. This meant the technician took the dead fuse with him after the first visit, returned to install the new capacitor, but forgot to install a replacement fuse. This was a dangerous situation. My 240-volt motor was now running on 120 volts, and one leg of the circuit was left unprotected from a power surge or short circuit, creating a major fire hazard. I removed the remaining fuse and planned to go to Home Depot the next morning to purchase two new fuses. Upon inspecting the remaining fuse, I noticed it was not a time-delay fuse, as recommended by Goodman and commonly used in air compressors. My first thought was that the $125 diagnostic fee should have at least caught that. So, the HVAC tech had said he replaced the capacitor and one bad fuse, but in reality, only one incorrect fuse was present and the other was missing. The next morning, I purchased two 20-amp time-delay fuses at Home Depot, installed them, and the compressor fired up again. It ran fine for about 20 minutes but then stopped again. I reset the breaker, waited a bit, restarted the unit, and it fired up once more. This prompted further research online, where I learned that airflow issues in the furnace air handler could also cause these symptoms. I shut off the unit at the fuse box, removed the lower air handler panel, and discovered that the air filter was improperly installed. Instead of being inserted from the top by opening the small spring door, the installer had forced it in from the side, where it had become crumpled into a ball, blocked by nearby piping and wiring. This caused a significant airflow obstruction. I returned to Home Depot for a new filter and installed it properly. That was over a week ago, and the unit has been working perfectly ever since. On Monday morning, I called the owner back and told him about the missing fuse. I also questioned why I paid a $125 diagnostic fee when the technician simply checked a fuse and then forgot to install the new one. I also asked for an itemized invoice, which he had promised previously. He said he would speak with the technician and call me back. He also said he would send me the itemized invoice within the hour. I'm writing this four days later. He never called me back, nor did he send the invoice. I even called again to remind him, but still, no response. Do yourself a favor: hire a qualified HVAC company, one that is professional, provides proper documentation, communicates clearly, and stands by their work. At this point, I feel completely ripped off having paid $425 for a capacitor install, with no fuse replacement and no resolution of the actual issue. In the end, YouTube was more helpful than this company. When you say you're going to follow up after doing subpar work, leaving my unit at risk, and charging me for parts and labor you didn't actually deliver, the very least you can do is keep your word. DO NOT USE MDL Electric Cooling & Heating. UPDATE regarding not providing an invoice: Under the Consumer Fraud Act (N.J.S.A. 56:8), any home improvement contractor--including HVAC technicians, plumbers, and electricians--must be registered with the state and follow contractual disclosure rules, including providing an invoice when requested by the customer or if the project is $500 or more, or if the work requires a license.

WarmAire Service came through for us when we had a heating emergency, and I can't say enough good…read morethings about them. They were quick to respond, showed up on time, and got our heat back up and running. The technician was professional, knowledgeable, and explained everything clearly without any pressure or upselling. In a stressful situation, they made the whole process easy and reassuring. The technician truly went above and beyond to make sure the furnace was up and running and troubleshooted as needed.

Will arrived on time, treated my home like it was his own !…read moreCleaned and tested 4 PTAC units 5 STARS and I hope they send him back for my spring clean-up Roger Agnoli

Good service. Good speed and turnaround for requested service. Osama was very professional and…read moregreat to work with. The person who handles the phones, Sal, was a bit pushy with multiple phone calls to secure additional services that were recommended, however, not acutely urgent. We would also appreciate if the tech would handle payment instead of having to deal with more phone calls (at the same instant the tech walks away from your door) to make payment. By the way: prices are reasonable. Would definitely hire again, but hopefully this review will encourage some enhancements of service to limit phone calls to clients. Thank you!!

Provided excellent, prompt service at low cost. Will definitely hire them again if future service…read moreis needed.