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    Gallay Brian J MD PHD

    5.0 (1 review)

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    10 years ago

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    Jane Tsai, MD

    Jane Tsai, MD

    3.7(11 reviews)
    0.9 mi•Midtown, East Sacramento

    I am happy for those patients of Dr. Tsai that find her "empathetic, compassionate, caring,…read moreorganized, efficient, and knowledgeable". In regard to her care of my family, she has been anything but. She has come across as unempathetic, cynical, distracted, rushed and uncaring. Dr. Tsai may be a good doctor for relatively young and healthy people, but she should not be caring for elderly patients. Most of all, patients with a complex presentation should not be seen by Dr. Tsai because her or her office (or both) are terrible at coordination. I wish I could say the other doctors at Mercy in Sacramento are better, but they are not. They care little about patients in pain, reciting platitudes and even at times suggesting alternative (quack) medicine (not specifically Dr. Tsai. She never has, but other doctors have). Some patients need a orchestra director, or a quarterback, if sports metaphors are more your style. That doctor is NOT doctor Tsai. At times Dr. Tsai sounds completely detached from the patient's medical history, asking questions that should be well documented in their files. This lack of coordination can be deadly, as can be the way patients are booked like cattle, each receiving no more than 15 minutes of the doctor's time regardless of their conditions. This situation is endemic at Mercy and many other hospitals, but Dr. Tsai is certainly not helping.

    I think she is the kindest sweetest person. Always concerned about your health. Always has time for…read moreyou.

    Gregory Smith, MD

    Gregory Smith, MD

    1.7(45 reviews)
    6.8 mi

    First and foremost I hope whoever is reading this has good health for not only themselves and their…read morefamily because if you are looking for a Dr., there is a chance that you need a Dr. opposed to wanting one. So I will start by saying I have never met Dr. GREGORY SMITH. I have had two doctors while at this practice. One was Dr. Agnes a nice African woman she was on Stockton Blvd and Citrus Heights and when Stockton closed she was mainly at the Folsom location. When she had help and not triple booked vs NO help was night and day. You could tell serious agitation when she was overwhelmed and it showed through her mood swing changes. I was her patient for a little over a year and for the rest of my three-year membership, I have been with Dr. Edward Arias. Dr. Arias is amazing he is quick, precise, and very relatable on the human side. There are certain restrictions doctors are bound by the powers that be so there will be times when you may need something but the doctor cannot Approve the search request now. Dr. Arias has always been very attentive and will always get back to me if a phone call is requested by me my mother also attends this practice and her doctor called in two days before she needed her medication and the type of medication she receive could not be refilled by just anyone, they tried to schedule my mom an appointment two weeks prior. I'm sorry two weeks after that day which would've been 12 days without medication. She gets very very excited and her anxiety kicks in at times 10 when she hears such things so I had to call Lynn and request the doctor Arias call me. He called me within a couple of hours and asked what was going on. I explained to him my mother's situation he immediately went into her chart And asked where the medication needed to go just for verification and then sent it easy that right there to me sums up the type of doctor he is we know everyone's bodies are different that's what makes us all unique something may hurt me at a level four, but they may hurt the next person level 10 yet when prescribing medication, they lump us all into general chart Dr. Arias will always go over and beyond for his patients. If you have the pleasure make sure you let him know I sent cha - Ashley S

    It was a bad experience with this clinic. Staff are not well trained, receptionist can be a…read morereferral person and will end up your authorization request will not be processed on-time. Contacting this office clinic is ridiculous insane, you have to dial numerous times for you to get answer( 5calls b/n 15 to 30mins wait for every call and will bring you to leave a message). I dont know who is retrieving the vmsgs and they dont do a follow up call. If they call, they never leave a vmsg. This system has to be improved and were living to a goal of saving lives.

    Gallay Brian J MD PHD - internalmed - Updated September 2026

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