i had an appointment early in the morning at 9 and got there 20 minutes early. at five minutes before nine i tried to open the front door, but it seemed like the door was locked or might've been jammed. I gave up trying to open the door because i didn't want to accidentally break it. I waited outside some more and when the door was opened for me 10 minutes later i went to the counter only to be told by the lady that I was 15 minutes late. It was only 9:12. I tried to explain to her the door was not opening (I even knocked twice) and she completely disregarded what I was telling her which I kind of brushed off maybe she wasn't a morning person. The staff was not nice. seemed like they didn't even wanna be there.
There were moments during my eye exam I felt like the doctor was being a bit distant towards me, and I even tried to make a small talk but they just weren't having it. at one point he told me to un cross my legs, which confused me since they weren't in his way, and I thought the main focus was my eyes, not my legs.... it really sucks because I have been coming here since I was a kid and it seems like a lot has changed. no matter how polite I was they just all were very cold towards me. read more