The doctors and staff are very attentive and knowledgeable and very personable. The lenses and eyewear are high-quality at a good price. Their warranties are second to none. read more

Very friendly staff, they got me in on short notice and the staff was very patient with me.

Dr. Newhouse was very thorough and explained everything well. Micah helped me pick out the right frames and he was very helpful and made the experience lots of fun, loved working with him!!!! Wonderful and very kind staff...will be back!! read more

We have been Elite Customers for several years but no more...today they disappointed me. I had a significant vision change on Sunday which prompted me to call Elite Monday at 9AM the first available appointment is Thursday which I accept hoping for a cancellation that will get me in sooner. No luck. Today they asked for my ins info and informed me they didn't accept my insurance... I totally understand where they are coming from I even appreciate learning about it before tomorrow morning. So now my appointment has been set for July 30 at a provider in my network MY POINT IS ... this could have been figured out Monday and theory is my appointment could be a bit sooner at least 3 days sooner than it is now read more

Had a really good experience here! I felt like Dr. Bui was thorough and really listened to my concerns, very patiently answering the tons of questions I asked! The whole team was pleasant and helpful. read more

I'm a new patient and giving this optometrist office ONE star due to their front staff. I made an appointment and saw Dr. Hazra who is friendly, professional and addressed all my concerns. I went back to get a prescription check and when I called to make this follow-up appointment spoke with Courtney who seemed annoyed when I asked her a few questions. I went to my follow up appt. and I checked in with the front desk person (don't know her name) who instructed me to sit at desk number 3. Then someone else asked me what I needed and they told me you don't need to sit at this desk but go to the back. I said out loud so I didn't need to sit here?? The same front desk person didn't apologize, just rolled her eyes and was in a rush to grab her purse and go to lunch. Courtney then said to her coworker yes, I'll make a note about what just happened in her file. It's an open area so this type of unprofessionalism is displayed in an open area. Again, no acknowledgement or apology that they made a mistake. Due to Courtney being rude on the phone and dismissive along with her coworker I will NOT return to this optometrist office. The owner can reply but my review stands and will be posted in other platforms. The front desk staff needs to do better!! read more

Great bunch of people. Been going there for years. Got fitted for contacts yesterday and the level of information and training was excellent. Won't go anywhere else. read more

Outstanding. The tech that measured my glasses for progressive lens eye space, face width, and nose bridge etc. really knew what was needed... I received the glasses, less than 2 weeks, no adjustments were needed. Slipped them on ... and out door. Awesome. read more

Elite Vision Care - Optometrists Near Me - League City, Texas

FANTASTIC SERVICE! They are always super nice, very professional and helpful. I am never waiting for my appointment and the providers explain in detail what is happening. I have been a customer for several years and will continue to come back! read more

elite Vision care is the best place that I've ever used. The staff is very nice and very helpful and considerate. I have been going to Elite Vision care for many years now and will continue to do so their office location is very easy to get to the office. Very nice cleanand well managed. The employees are super great people to work with. I recommend Elite Vision care for all your vision needs. read more

Everyone was really nice and helpful. Had to bring my kids and they put on a movie for them to keep them occupied. Very nice. They were quick and efficient. read more

I've been their client for more than 10 years. Dr. N is excellent, and I trust her completely. Alwsys a pleasant experience to go their. The staff is extremely professional and friendly. read more

Excellent Customer Service. Dr Newsome is attentive and conducts a comprehensive exam. The technicians are helpful and courteous. Had a problem with my glasses, and the Manager, Jana Moreno, was very helpful and took care of business. Have recommended to family and friends. read more

I love the upgraded technology, the store is very modern and inviting, the staff is very polite, and the doctors are polite and informative. I love it! Thanks for the great service! read more

I live on West Houston and have continued my care with EVC, why because they are worth it.

I appreciate all the care and advice I get from Dr. Newhouse and all the staff. As my cataracts grow and my eyesight gets worse, I really rely on their expertise more and more to get through this phase. Plus, I LOVE the special events they have--so much fun! And, keep up the great job at the front desk welcoming each person as they walk in the door. That really sets a positive tone for the visit and spreads kindness! (You'd be surprised how that is NOT similarly done at most all the other doctor offices I have gone to! Quite the opposite experience, sadly.) Thanks, Dr. Newhouse and Elite Vision! read more

I love Elite Vision! I usually have to get dilation but with the technology Elite Vision has I don't have to do that! The employees and Dr's are very friendly and always on time. I gave 4 stars because I wish they carried a larger selection glasses like (Nike and other brands ). Also a larger selection of kids brands also. read more

We've been coming to Elite Vision since my youngest girl was diagnosed with a lazy eye over 3 years ago. We recently brought my oldest son today. He's always very nervous and so shy around new people and places so we knew today would be a hard day for him. Victoria helped do his eye exam before seeing the doctor. Victoria was BEYOND AMAZING with him!!! She was so patient and so kind with him. She made the most nervous kid feel so good. She made sure to go above and beyond with him. As we left he made sure to tell me he loved the new eye doctor and that he really felt great with Victoria because she was just so wonderful to him. He is often very pessimistic and often thinks people think the worst of him and Victoria made him feel GREAT - which doesn't happen often. Thank you guys as always for a great experience! Now to mom's FABULOUS day- the money!! Putting 6 out of 7 people in glasses will most definitely put a strain and make a money conscience momma so nervous!! Sara is always my favorite when picking out new frames and getting the best lenses we NEED and want. She always works her magic to make everyone feel like a superstar in their glasses. We had a new glasses wearer this year - and Sara does what she always does and knew exactly what our little girl needed!! To make it better she helped us pick out a pair that was 100% covered by my insurance and looked fabulous on her!!! Elite is always my top choice and will always be my top choice!!! The old saying - you get what you pay for is so true!!! read more

Staff is very well informed and courteous. Dr Newhouse never disappoints with her knowledge and expertise. Highly recommend

Overpriced and just trying to upsell and buy only from them. Plenty of other places that aren't greedy. I was there less than a year ago and they gave me a sample of Vuity and now want me to return to do more tests for something they gave a sample and already tested? read more

Doctors and staff are super knowledgeable and took great care of us... I will go nowhere else for my daily contact lenses or any of my vision needs! read more

Named Elite vision care for a reason! I've worn glasses and contacts my whole life and have been to many (husband is in the military so we move often) and elite vision care is at the top of the list for me. My son just turned three and got a referral for optometry, we went here and the entire staff was absolutely wonderful. He struggled with the eye drops to dilate his eyes but they were kind and patient and are excellent at their jobs. The dr. was thorough and answered all of of my questions. As for the retail, I didn't get glasses today but based off the quotes they were giving the prices are standard. Definitely recommend. read more

Good service and selection of frames. My husband is disabled and confined to a wheel chair. Dr Bui and his team work hard to meet his needs, and ensure he is able to get a comprehensive eye exam and get the assistance he needs. read more

Have been a loyal customer for a good 8 years or so and sadly this is the last time I will use this business again. 27 mins just to re order contacts over the phone is ridiculous. read more

I have been a long-time patient of Elite - longer then Dr. Newhouse and I want to admit! Over the past 2 or so years, I have become more dependent of the entire Staff and continued care of my lens, my overall health, etc. I have seen doctors and front/back staff come and go but they continue to treat me with respect and knowledge. Thanks Elite! read more

Great service with very high tech abilities! Definitely will bring my 12 year old son back for his eye exams!

The staff lie, the prices are ridiculous then they tried to keep my prescription for contacts from me because I wouldn't pay their ridiculous prices... they finally emailed it to me but I will never be back... which is unfortunate because I've been with them for 3 years now... Greed is a terrible thing read more

Good care. Helped remind me of appt. Called me to make appt Timely. Good value and prices. Been going to elite vision since 2005. Clean. Thorough. Bought contact and glasses Both my children come here. I've known. Dr. Newhouse since 2005. Works with me on my insurance. Up to date equipment. I will be attending Elite vision Care in the future!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Anytime you need anything done over the phone, keep your expectations low. Anyone besides the actual doctors themselves are totally incompetent. Terrible customer service, which is truly sad considering this is regarding eye care. read more

First, I can say Dr. Newhouse was great. I actually liked her and had no problem with her service. She was nice and answered all my questions. The disappointment came after my exam. I spoke to the person in the glasses area. She was very nice but told me my lens for my glasses was a special case and she would need to find a lab to make them. So, she would call me and let me know when she finds a lab to make my glasses. Ok, I know my eyes are bad but needing to find a lab to make them I thought my eye must be really bad. But, Dr Newhouse told me there was a slight change in my eyes not too bad. So, I didn't say anything and told her to call me and I would come back to look at frames. I never received my prescription and I didn't ask for it because I didn't think about it, at first. When the lady finally called she told me to go ahead and come on they found a lab to make my glasses. So, next day off I went in to find frames for my lens, which was a week later. When I went in another lady helped me because the first lady was off. Now, I refuse to spend pay alot of money for frames just because my lens are so much. So, they really didn't have any frames that I was excited about. The lady was nice but had to call the manager. The manager was off and said she would be making a new order and she would call me when it comes in. Or I could look at another place for frames but since they found a lab to make my lens it might be hard for them to make my lens, which made me think that I would have a hard time to get my lens if I went anywhere else. I still didn't receive my prescription at this point but again I didn't ask for it either. By this time it's been 2 weeks since my exam. As I was shopping at Target I just walked into the optical area just to look at the frames and the prices were more reasonable and I found some that I liked. As I was talking to the lady about my problem of not finding any frames at Elite and how they had to find a lab to make my special lens, which cost $600 just for the lens. She seemed surprised about them having to find a lab to make the lens. She asked what my prescription was but I didn't know because they never gave me my prescription and I didn't ask for it. She continued to tell me about their lab. I went home and talked to my husband and I decided to go back to Target and see if they could get my lens. So, I called Elite and asked for my prescription and they sent it to my email and I printed it out and took it in to Target just to see what they could do since I found the frames I liked. She told me they could make my lens and it was almost $200 less with my frames. I went with them at that point. Now, it's been a month since my eye exam and I got my glasses in and it was not right. I couldn't see out of my right eye.. Of course I was upset thinking I made the wrong choice but as the guy who worked at Target researched it more and everything was right on his end. He asked me to call Elite and verify that the prescription was correct. I called Elite the next day in the morning the person who answered checked the prescription and told me it was right, then I asked for her to check my pervious prescription because the doctor said my eyes just changed a little and since I didn't ever get my prescription I didn't have my previous prescription. But when she did the difference was my previous prescription had a positive in one spot and this year prescription had a negative. So that caused my glasses not to be right. I asked her to have someone call me about this matter. When I spoke to someone they told me the computer must have had a glitch and they didn't correct it in time. It's been almost a month since my exam and they didn't catch it. We did fix the problem that day but I still don't have my glasses. I was disappointed with this experience and I hope it doesn't happen to someone else. read more

I wasn't going to leave a review and I was just going to move on and find another optometrist, because I don't review places (unless it's a really good restaurant), but the fact that the same thing that happened to me happened to my sister the other day leads me here. And the fact that every other review is somehow 5 stars? Yes, everyone is super polite. I didn't deal with any rude employees. But they nickel and dime you for everything they can- they did this to me even after I made it clear I would not be getting anything my insurance did not cover. This was back in February. I have a very strict budget, I'm not made of money, and unfortunately I was given poor eye sight so I have no choice but to see an optometrist. I will say I had been coming here since 2009 when I got my first pair of glasses and I will never return and will urge anyone else to do the same. I was asked THREE times to get the fancy new thing that took a picture of my eye but cost extra. I said no each time. I was only getting what insurance covered. They said fine, but I'd have to get my eyes dilated. I said that's fine I've had that done at every check up. I asked twice, two different people, "will I be able to drive home? I drove myself here." And both people said yes I'd be fine. Then they tried to swindle me to pay $90 for a "contact fitting" (someone putting a contact in for me and asking how it felt), which they wouldn't have told me would cost nearly $100, I had to straight up ask and they had to go look it up. Then I declined contacts and just got my prescription so I could order glasses off Warby Parker for flat $99. (If you hadn't heard of warby Parker, check them out!!!!) The dilation did impair my vision so badly that I could not drive home. I made it two blocks down the road and called my boyfriend through tears to tell him how painful it was and that I couldn't even open my eyes and he had to come pick me up. After I was told it wouldn't bother me!!! I was livid. And that feels like an understatement. I did leave this feedback for them after they sent me an email asking for it. My sister went last week and the same thing happened to her. Except she ended up paying the $90 because she wasn't as inquisitive as I was and they didn't tell her until check out and didn't explain what it was for. I learned the hard way you HAVE TO ASK about every thing they want to do for you there, otherwise you'll walk out with a ridiculous bill that insurance won't cover, even though you made it clear you weren't paying for anything they didn't. If anyone made it this far I hope you can make an informed decision. If you have extra money to throw around this place won't be a problem. But if you're like me and just simply don't, maybe try somewhere else! read more

First time getting new glasses in years and manager Jana made the processes seamless. It feels good to be able to see again clearly! Thanks Jana and elite vision care and team for going the extra mile ! read more

Very friendly staff and doctor. They explained my kid's eye exams and diagnosis, before someone helped selecting frames and going through the options. read more

Update for 10/30/18: Tabitha, the Operations Director, called me to discuss what happened, and as a form of apology, offered to make me the glasses that I had originally chosen free of charge. I accepted the apology, and the glasses arrived on 11/2. I walked in 30 minutes before closing time, and the receptionist told me to have a seat and that Kayley would be the one assisting me. She was the one originally assisting me when everything went wrong. She dismissed the receptionist quickly saying that she was already working with someone else, and then I was told by the receptionists to have a seat at another table. I received the glasses and left. Had Kayley not dismissed the receptionist, I would have felt better about the service and would have given three stars instead of two. read more

I have been wearing Ortho-K specialty contact lenses for 10 years, but my old optometrist moved away. I am so glad I tried Elite Vision Care. Dr. Erder did the best Ortho-K lenses I've ever had. My vision is so clear all day, and the clarity lasts until 3 am (the lenses are supposed to be worn overnight so you don't need them during the day). With all the other lenses I've had, the vision got blurry in early evening. Dr. Erder also went to great lengths to make sure the lenses fit correctly and comfortably overnight. She listened to my concerns, and the fit is perfect! All of my visits for the specialty lenses were quick, and I was in and out each time. Staff and facility were top of the line. I am so happy I saw Dr. Erder for my Ortho-Ks, and I highly recommend her! - Joey M. read more

Elite Vision is the place to go for all of your eye care needs! Everything from the exam, to the glasses and contacts are 5 stars! Dr Newhouse and her staff are not only professional, but friendly & knowledgable. They have state of the art technology and are able to provide you with more than a basic eye exam. They are able to order any contacts that your eyes may need and their selection of glasses is amazing. I can't help but walk out with one of their fabulous designer pairs and usually need a pair of sunnies too! Their office is always very clean, as well as the exam rooms. I highly recommend Elite for your vision care needs! read more

Dr. Newhouse is patient and good at explaining what's going on with my eyes. I switched to them over a year ago because I wasn't getting good information from my previous 2 eye doctors attached to big "chain" places. Their selection of frames isn't as robust as other places, but they spend the time with you to give you good feedback on flattering styles that fit you and your lifestyle. If you give them a good idea of your eye needs (computer use, reading, etc.) and your personality and comfort level of fun frames they will lead you in the right direction. read more

We enjoyed this business when they excepted our insurance at the old location about two years ago. They must have been looking forward to the move because they dumped my daughter and our low income insurance and upgraded their office. I've repeatedly asked to be removed from their mailing list and have attempted multiple time to unsubscribe from their email list, my emails go unanswered and I continue to be contacted by this company that no longer wants us as clients. read more

The exam, once I made it in 46 minutes past my appointment was good. Then I had my frames picked and was given the wrong receipt. She changed it, took my glasses and prescription and put on file for me to call back and buy. 2 days later I called, verified they had information and I ordered. Today, I go in and they have the wrong frames. They tell me 30 minutes and they can cut new ones?? I wait 10 and they come back ill fitting inside frames. I reject immediately. They bring back 5 minutes later and try to pass the wrong lenses off on me...WHY??? Now I am perturbed and just want what I paid for. I lost an hour of work and wound up where I started. Everything could have been better except the actual doctor. She was good. The office is only as good as your staff? read more

Elite Vision Care is awesome! I went here because I lost my glasses and need a replacement pair ASAP. I made an appointment the day of and when I arrived, I filled out the paperwork and was taken in immediately (right at my appointment time!!). When I told the lady helping me that I have issues with the machine that blows air into your eyes, they provided an alternative for me. They also gave me trial contacts to hold me over while they expedited my new glasses (free of charge). They have a pretty nice selection of eye glasses and sunglasses...there was a buy 1 get 1 half off so I bought glasses and sunglasses. All the associates that helped me were very friendly and attentive and when my glasses came in, I was immediately notified via email and text. I will for sure be coming back as a repeat customer, and I highly recommend this optometrist office. read more