They are a mom and pop shop. They get three stars just for that…read more No 'back room'. This is the heartland, after all. One star off because I am a deviant. Previously viewed movies can be bought for five to seven bucks. And the selection is pretty decent. One additional star for that.

Love Game Stop. Video games and cards.....what's not to love. Geeks paradise!!! Very good prices…read morefor members.

Let people sit in line at the switch launch for over an hour. Never announcing preorders only sold…read moreout to regular customers. All the while the C website says product available at midnight.

I'm from out of town and have been trying to do business with this store over the past two years…read morewhen I been coming to deal with family issues. I've had mixed to declining results and, with this last visit, I am done! The customer service has always been weak and now I'm at the breaking point. Because I have limited time each visit, I try to email a list of what I'm looking for in advance. Management either doesn't check their email or simply don't care. Last week, I called twice and unfortunately got the same person who thoroughly discouraged emailing in favor of coming in because "it would be easier" and "they don't have time to look." Easier for whom? Certainly not the returning costomer. Since they're close to the airport and I had time, I stopped in anyway on Fri. I spoke with who I believe to be the owner and he also wasn't too interested in making time to check books that he said he had in the back that were recently purchased. They were apparently getting ready for a sale the next day and possibly making a sale in the moment was clearly not that important. They made a copy of my list, took my name and number and said they would check. I made it clear that I was leaving Mon, today. As of 1:00, no call. So I called the store. The clerk who answered has no idea I'm talking about and was very dismissive, and the owner isn't there until tomorrow. They don't talk their employees anymore than their customers. So, that's it. I've had it with them and won't be going back even if they had the hardest to find book on my list. One of the worst shops I've ever been to for customer service. Shame on me for having given them multiple chances to do right.

I'll give this place a three out of five stars and the only reason why I'm giving it three is…read morebecause they had all of the comic books that I wanted in the number one varients . But other than that, the Customer Service sucked I was looked at with suspicion. The energy was off. It's just not a place that I will go visit all the time not like the other comic book stores around here.