Came into our house and made a complete mess of our freshly cleaned carpet. 5 large black stains…read more Guy was FILTHY when coming through Tech was 1.5 half late to appointment and 3 hours early to estimate. Clearly LACK communication skills and any professionalism

If you want terrible customer service and no communication, this is the place for you. If you want…read moresomeone to actually respond, go elsewhere because they suck at communication. If I could rate 0 stars I would. The rating is not based on the service itself it's their terrible communication. We've used this place 3 times to have our chimney cleaned. The last time was Oct'14. Coincidentally, after they came our chimney started leaking (as evidenced by the rust stain on the top of our woodburning insert). My wife and I have literally called them 7 times in the last 3 weeks to have them come out and look at the leak. They will schedule an appointment to come and look at it and they have been a no show each time. When I call back and ask why they didn't show they act like they have no idea why I'm calling or who I am. Really? After the 3rd no show last week I called them (and was very nice in spite of their pathetic lack of communication). I spoke with a woman by the name of Ida and explained the situation. She again acted like she had no idea what was going on (probably not acting). She then scheduled someone to come out yet again on 12/1. Because of the issues and previous multiple no shows I requested that she call Monday morning to confirm the appointment. Monday comes and goes and surprise, no call to confirm and no one shows up (my son was home to make sure the person could come in and look at the fireplace). I then call to ask why no one called and why no one showed yet again. The guy takes my number and PROMISES to call me back once he finds out what's going on. Can you guess what happens next? Surprise, surprise, Never got the promised call back. I send a rather nasty email to the corporate office (this is some shady franchise outfit) explaining the issue. Lo and behold, corporate office apparently forwards the email directly to the same shady franchise and I get a call back from Ida on 12/2 and she proceeds to argue with me about everything and anything. No 'I'm sorry', no 'we messed up', nothing but her telling me how it's my fault. When I asked why no one ever calls back and why she personally told me she would call to confirm, she finally says 'I'm sorry, but I talk to hundred of people'. REALLY?!?!? So you're a service company and your excuse for not calling me back and not showing up 3 times is that you talk to hundreds of people? STAY AWAY from this company.

Veteran Masonry rebuilt my front stone and brick steps, tuck pointed my two chimneys and did a…read morebunch of other brick tick pointing. They did a great job and did it all in one day! I would definitely use them again!

AVOID at all costs they stole 2400.00 from me he is a scam…read moreand a cheat He billed me agreed upon price 1200. Then 2 days later went back billed my card 2400.00. I have texts etc he won't respond , look his name up

As someone who deals with creosote build-up, I have learned how dangerous a clogged chimney can be…read moreand how important it is to have a professional inspection and cleaning. Century Chimney's technicians are extremely knowledgeable, they use cool chimney inspection cameras and their pricing is affordable, compared to other chimney cleaning companies. I'd call them again. The technicians take pride in their work and care about their customers' safety. Highly recommend supporting this local company!

The technicians were friendly, honest, and the price was lower than the competition to repair my…read morechimney. I would definitely recommend this company. They were very thorough with their camera inspection of my fireplace chimney flue system.

Messaged Land Pro Management last week for an estimate to cut my parents yard. Their property is…read moreabout a full acre with a medium size hill in the back. He messaged me back within 30 minutes of sending the original message, even when he was working that day. He went over to my parents yard that evening and gave a real quote that was very reasonable. He already had a payment plan and structure given within the first couple of messages after the real estimate. He sent over the official quote, my parents approved and he got them on the schedule within the first week. Did a great job on the first week. He was also open to different plan options. Would recommend! There were many great options for lawn services in the area but he was very responsive and worked with what we needed for first time non-do it yourselfers as my parents are used to cutting their own lawn.

I was planning to hire this company and gave them approximately two weeks to get back to me…read more Unfortunately, I never heard from them. Since I needed the work completed, I hired another company that responded promptly and took care of it right away. Better communication and follow-through would have made all the difference.