I love Ganjarunner. They always send me great extra promos on top of their amazing specials. Delivery is always on time & discreet. That's a big deal to me b/c I live in an affluent gated community. No bumping music or fast driving (our speed limit is a low 15mph), which is rare. Even our UPS/FedEx guys don't live up to the GR drivers! Communication is phenomenal. I always get all my questions answered thoroughly on the chat of their website. & when they can't do something, they make up for it with a discount code. They really take care of repeat customers. Can't wait for their point system to be up & running. Keep up the great work! read more

Used to be an incredible business seeing the comments about customer service an the lack of support & valued products from the company is sad. Sorry to all the folks in the world who rely on cannabis but also those who believe in the culture This organization truly truly was hopeful till it wasn't Having worked there all the things the various reviews have said spotlight greed in the cannabis industry But also how far we go to devalue those who care about their work in favor of those who value the $$$ they can squeeze out of it from outsourcing To just terrible greedy business Sad to see this service was a chance to flip the industry on its head Esp cause the ppl who worked in customer service believed for a moment that this concept could sustain read more

BEWARE: Today, I thought I purchased a Sativa strain with 21% THC but when it arrived the label says it's an Indica-dominant hybrid with only 17% THC. When I called GR the manager, Louis, put me on a very long hold and, when someone finally responded to me via text, they didn't seem too concerned that their product is mislabeled. What? Really?? It's their responsibility to ensure that the consumer is getting what they think they are buying. CHECK YOUR PURCHASES FROM GANJARUNNER. I found out that Ganjarunner is under new ownership so that's probably why they suck now. I won't be purchasing anything from a place that sells mislabeled product. P.S. My old review was when GR was under original ownership. What a difference. read more

Ganjarunner - the gist of our text message - Cannabis Dispensaries Near Me

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Ganjarunner used to be a great service. Now, their stock is limited. Their online chat support is either not available or inept. I used to be able to special order my favs in quantity - no more. Now they have a "take what we've got or else" attitude. Their online order system has also become much more confusing and you might THINK you were ordering next-day delivery and then have them split the order between two days w/o asking you if that's OK first. Most of all, you used to be able to talk to a human being on the phone - no more. Unfortunately, I haven't found anyone else to deliver to my area, so off to an in-person dispensary I go! read more

Awful. Wait times ridiculous when in need of customer service. Placed an order and was told 30 to 60 minutes. Here I am over an hour later and have been on hold for 30 minutes. Ridiculous. Can't even communicate issues.​ read more

I agree with the other recent review. I've been using Ganjarunner since shortly after moving back to California a couple years ago, placing orders on average every 1-2 weeks. The service has, until this week, been mostly good--occasional glitches but usually something that could be worked out. Outside of the glitches, the vast majority of the time--prior to this week--the service has been great! However something seems to have gone wrong this week. Usually Ganjarunner has some products, presumably already with their drivers in their vehicles, available for immediate delivery and a wider range available for scheduled delivery the next day. I was therefore surprised to see nothing available for immediate purchase on Monday because that was a bit uncharacteristic of them. Monday being Labor Day, though, I gave them the benefit of the doubt--figured they were just sold out due to the long weekend--and placed an order for delivery on Tuesday. However on the Tuesday my order was unexpectedly cancelled without explanation. This is definitely out of character on Ganjarunner's part. Usually in the past if an order needed to be cancelled there was better communication as to whether a substitute item needed to be provided or they needed to delay delivery or whatever. This time there was no communication at all. Getting on their chat service produced no response after hours. Calling led to being put on hold for half an hour, then transferred to voicemail which wasn't returned. Today is now Wednesday and, as of today, no products at all are listed for sale on the Ganjarunner website. It is unclear if they are completely out of stock of everything or if perhaps they are going out of business. Either way it would be better if they communicated better. I still got an email today from Ganjarunner with a discount code for their products ("Weed Wednesday") but there are exactly zero items for sale when I go to their website to use the Weed Wednesday discount code. Meanwhile I was able to place an order with a competitor, my first time ordering from the competitor, and the competitor was able to deliver in about 90 minutes despite having to deal with the paperwork for me as a first time customer. read more

First time ordering from Ganjarunner. First thing I noticed was I never received a confirmation from them - no call, text, email etc. I did place vía WeedMaps but every other delivery service I've tried (8-10) has always called or texted to confirm or let me know where to get updates, share an ETA, etc. After an hour and a half I tried calling, option 2 for updates or changes left me on hold for 20+ mins. I tried option 1 for new orders and it went to voicemail. The chat function on their website has not responded. It's 4pm on a Tuesday but it seems like no one works here and there's no infrastructure to get help. The one good thing is I they charge on delivery so I wasn't charged, but I would have loved to know 2 hours ago if they were closed or couldn't fill my order so I could order elsewhere (still don't know). I'm now going to order elsewhere and if someone does show up out of the blue I'll have to decline the products which is not a good experience for me or the driver. Confusing and disappointing experience. read more

UPDATE Have you ever seen people treat pot users dumb? Well this place does. It's ironic isn't? Well after many placed orders I decided to stop using this business. Reasons, many, most importantly their security cyber breach. If you pay cash it shouldn't be a problem, otherwise be aware. I found them on weedmaps I should have no problem finding another provider. Important: If you ever encounter a problem/issue good luck finding the same person to talk to or helpful. Don't waste your time asking for their "Supervisor". They all are "Supervisors". You won't be able to ever be right, any mistake they make they will find a stupid reason to make it yours. They will take your order to the wrong address and blame it on you that you clicked "locate me" (not true) and you showed being at that (wrong) location. Then make it a HUGE deal to accept their mistake and fix it. You will catch them on lies, and they will all cover their own backs and more, but a resolution will never come. Its like entering the Twilight Zone. PASS read more

Ganjarunner - A COMPANY THAT WONT VALUE AND RESPECT THEIR CUSTOMERS LOSE CUSTOMERS EVENTUALLY. - Cannabis Dispensaries Near Me

This company is a joke. They change their billing app or how they accept payment every few months. They don't let you know till after you place an order. Also their immediately available selection is really lacking. read more

Yo, I've bought plenty of fine green from GR but ever since you force payment through The Vault app my phone is blowing up with weed advertisement texts. That is whack. Shame, shame read more

Yesterday I placed an order and the delivery driver arrived within 20 min or so which is great but I didn't know they would arrive that soon as it usually takes upwards of 1 or more. The driver did not text me updates on his arrival time which I chose as an option for obvious reasons. When he arrived he called but I was in the lady's room. He texted me at 11:03 am saying he had arrived at 11:04 I saw that and said I'm on my way out. He texted her waits 5 min and NO LONGER then that... When I went out he was gone. It was 11:06. He didn't even wait for 5 min. Another disapointing scenario is that I ordered a special 2 for 1 price . I only received one and they won't honor the other product. After calling and explaining everything they don't CARE. Super compassionate. Thanks ganga runner I'm gone.!! read more

Just made my first order and an hour later I was told I needed a third party app to pay with my debit card. And therefore my order wasn't going through. An hour later. I'm not downloading a separate app to pay. That's weird. Never even heard of the app. It has shit reviews on the App Store. Ever heard of cashapp or venmo? Everyone else has. Thank god I had cash. I was stoked to try these guys out but now I'm not so stoked. If I need cash I might as well stop at the dispensary after the atm. Update: And of course the driver didn't have change so I had to cancel. I don't want store credit and I don't want them touching my debit card now. Great job guys. read more

DO NOT ORDER FROM THEM. Incredibly unprofessional. Made an order online, but apparently first time patients can't order more than $120 (if I am remembering correctly). I was a little perturbed by this and asked them to cancel my order. The lady on the phone hung up on me. My partner then put in the same order (he is not a first time patient), and we waited for an hour and a half before he decided to check the website, only to find out that they cancelled the order again without letting us know. There are many other cannabis delivery services that are much more professional and friendly. read more

Amazing service. I was hesitant to try a weed delivery service out, because I had no idea what to expect, given that I've only ever gone to brick and mortar dispensaries; however, I am now a believer. Honestly, Ganjarunner is almost too good to be true. How else could I get weed into my hands this fast without actually driving to a dispensary and picking it up myself? Well, Ganjarunner managed to do that and more. An easy-to-navigate website, easy ordering and incredibly fast delivery. Just to show you how fast they delivered to me, I placed my order at 5:32PM and it was in my hands at 6:15. In Los Angeles on a Friday evening, that's incredible. They have a great selection of flower, capes, edibles and more -- all for very competitive prices. Also, if you get verified with them and spend $70 or more, shipping is free! Delivery tracking is awesome, with Ganjarunner sending you a text and a real-time map of where your driver is! My driver, Nathan, arrived, brought my product straight to my door (up 3 flights of stairs!) and guided me through paying with my credit card upon delivery, which is such a cool feature. You can also pay with a card when making your purchase or pay using cash upon delivery. Nathan was totally chill and professional (please let him know that I owe him a bigger tip next time!). I felt like I was getting pizza delivered -- only my delivery was weed. Amazing. Also, for being a first time customer, they hooked me up with a sweet array of goodies! Now that's a warm welcome! The flower is fresh and packed in cool mini mason jars with great labeling! I will totally be using Ganjarunner from now own for my herbal needs! I love my dispensary, but don't Love the lines, now that recreational sales have started. Thanks so much, Ganjarunner!!! read more

Ganjarunner - Cannabis Dispensaries Near Me

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These guys are a mess right now. I have ordered from them in the past and they were OK. Now they've merged with some other company and everything is gone to hell. Today is Saturday and I still don't have my order from Friday. I've called numerous times and each time I get some kind of a lame excuse. It's so disappointing that these people who seem so nice can't do the job. read more

TLDR: Save your time and money and buy elsewhere. Bad service and product. I bought from Ganjarunner a few times as a weed delivery service is awesome if you are in a hurry and don't live close to any dispensaries. Unfortunately dealing with Ganjarunner has been a huge headache the few times I have used them. They promise either a 90-minute rush delivery or next day with selected time slots that have a 1-hour window. The problem is they NEVER deliver during the times that you selected so you have to literally wait likely several hours to the entire day for your delivery driver to arrive. This includes the rush delivery option as well as I waited 4+ hours for my driver to arrive with no notification that they are behind or running late. And if you want to contact support make sure to grab a cup of coffee and get comfortable because each time I called I was on hold for at least 10 minutes before someone picked up or I was directed to voicemail. If you leave a voicemail as I did I wouldn't expect to get a call back either as I sure as hell didn't get one. Lastly, and probably the most important thing for most is the weed. IT WAS TERRIBLE!!!! It is the driest weed I have ever purchased. It just crumbles into dust when you break it up. It also barely got me high at all and tasted terrible. I'm not a heavy smoker usually only going through an 8th at the most in a week but with this Sour Maui that I got from Ganjarunner I smoked a quarter in the same amount of time I usually only smoke an 8th because it just was that poor of a product. I won't be buying from them again and I hope that you take your business elsewhere as well. Too many other places with better products and customer service to waste your hard-earned time and money at this place. read more

Ganja Runner actually found me by responding to a Tweet I had sent to another delivery service offering me 20% off my first order. Since then, I have placed 4 orders in the last month and have not bothered with that other delivery service. Their customer service support number is quick to answer and has always helped me. Inquiries can be Tweeted, too. THE POSITIVES: * Many product prices are lower than walk-in dispensaries (applies to tax as well [at least where I live]) * Frequent "No Tax Tuesdays" * Card payments accepted * Almost daily emails with deals or coupons and product updates * Ability to schedule deliveries 3 days out with several 1-hour windows available with the latest one for 9PM-10PM * More products are available to order when scheduling a delivery * If your delivery is late, they will compensate you with a discount code via text message within a of couple of days THE NEGATIVES: ** The Vault App: * This third-party payment sending/receiving app is limited in its features and is very basic. The first time I used it, I received a text from my driver that an invoice had been sent and I needed to download this app. I set up my account and added a card quickly and was able to view the invoice before paying. There is a driver tip that allows you to choose between three percentages of your order but $2.50 is added on as a fee for paying with a card. It's the same type of fee brick and mortar stores try to charge when paying with a card for a purchases under $10, which is illegal. I honestly do not know if this is a Vault charge or a GR charge. ** The Vault App: * On my third order, I received a very late text that my driver had barely sent the invoice and was already at my residence. I went to Vault but had no new/unpaid invoices. I texted the driver to let him know and he swore he sent it so I killed Vault and reopened it. Still nothing. I opened my door and told the driver I still didn't get an invoice. He looks at his phone, shrugs and laughs "It says it's been paid so here 'ya go." and hands me my bag. I go back to Vault and I still have no new invoices. Then, I look at the completed transactions and there it is, paid in full and everything. In the in-app support, I briefly explain what just happened. I get a message back stating "Thank you for contacting customer support. Money requests are not automatic, you must view the transaction, edit the tip, and approve the transaction. Our system doesn't allow for automatic payments." Vault received 1 star on Google Play from me and it has an average rating of 3.9 stars. The reviews all state similar issues with 0 developer responses. ** The Vault App: * After not wanting any further invoices paid without my knowledge, I removed my card. I placed my fourth order with GR for a future delivery and the day of the delivery, I went to add my card back to Vault when I receive the message: "Deleted card. Cannot re-add it." Hahaha, WHAT!? Is this app for real!? I had to call GR and switch my order to cash. I am not a cash-carrying person and very, very rarely pay with cash. My credit union is not near my home and off-brand ATMs charge astronomical withdrawal fees. Luckily, I got $40 from a housemate. Well, now I found out that drivers don't carry change so I had to fork over $40 for a $25 order. I didn't think to ask when I had to notify GR about changing my order to cash nor did they divulge that I needed to have the exact amount. Since I'm out $15, having that driver claim they didn't know they were supposed to come to my door (uh, it's a delivery service), and then not being able to find my apartment, I really don't know if I'll be using Ganja Runner again. It's a damn shame because their prices are great, not needing to go inside a dispensary during these "unprecedented times" is helpful, and when I was able, paying with a card was extremely convenient. I look forward to the day I receive an email informing their customers of a new card payment option. read more

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First off, customer service has been very helpful and everyone I spoke to was very kind. Delivery driver was sweet as well. Unfortunately I had issues with the wrong product arriving twice. They were easy to get a hold of and were quick to resolve the issue. With no hesitation, they sent out a driver again to delivery to correct product. Unfortunately still resolving the issue after placing the initial order nearly 7 hrs ago. They have had pretty poor communication. Upon placing my original order, it took roughly 3 hours to receive my delivery. There is barely any communication on delivery status. A heads up on delivery estimates would be nice after placing the order, along with better communication with the customer as when the product is actually en route and approaching. The dashboard was inaccurate and stuck at a percentage status for quite some time past the product actually being delivered. I also think the payment should clearly state you are using a 3rd party electronic payment system (they use The Vault- something similar to Venmo). Stating that you accept credit cards, but receive a payment request via a different app is a bit misleading. Completely understand you can't accept direct CC payments due to the nature of the industry, but a little transparency would be nice. During these times, I also suggest delivery drivers wear a mask! read more

prices are ok... but the service sucks... they left me hanging for 1 and a half hours only to tell me they wouldn't be able to deliver for another 45 mins. Service Sucks and so does thier communication. read more

Excellent communications, coupled with a consistent and relevant inventory -- makes this delivery service outstanding. Moreover, giving the patient choices in delivering, payment, timing, and other conveniences create a genuinely enjoyable experience. Some of the more exciting and convenient offerings this organization includes is quality recommendations, straightforward setup, excellent communications, rewards-and-incentives, as well as fostering an atmosphere of education, sustainability, and empathetic representatives. This organization is only one of two delivery services that I recommend. Believe me, all transportation services, dispensaries, and co-ops are not created equally. When the delivery personnel arrives at my location, they are bright, professional, courteous, and put me at ease. When I choose to have, my medicine delivered overnight, the service is consistent, professional, discrete and offered me choices, rather than dictating to me regulations. This paradigm will become more and more important as part of our aging population discovers how beneficial cannabis is, and society as a whole begins to understand that there are alternatives to potentially deadly opioid pharmaceuticals. Do yourself a favor, get a recommendation, speak to a representative -- and begin to heal! read more

Ganjarunner - Alpine tank… No drama, coupled with Northern Lights — Juxtaposed with DTLA! - Cannabis Dispensaries Near Me

Norma she was so nice and she was let me check the product and make sure there was fresh because the last driver did not do that. Really appreciate her. I hope that she could be my driver every time I give her 10 stars if I could. She's so sweet and caring and she knows about stuff that she's doing so I really appreciate her. Please give her any type of compensation that she needs because she's an excellent driver read more

Moving back to L.A. is harrowing enough with the business of finding new doctors and providers. Luckily for me and the rest of this city, Ganjarunner is here! I was signed up and ordering within one hour. Since becoming a member, Carla and the gang have helped me find correct plant and method for my medical needs. The customer service rivals L.L.Bean and Brooks Brothers and it wouldn't surprise me to see their brand similarly valued in the near future. I'm happy to endorse Ganjarunner and grateful to them also! read more

Ganjarunner - Cannabis Dispensaries Near Me

This company is AMAZING PERIOD HANDS DOWN! Precise on Delivery and Quality products. Been using this company for my father who is a senior with serious health issues and have successfully stopped heavy sedating pharmaceuticals. And his quality of life has improved. The delivery is always on time as well. read more

Ganjarunner is the absolute best delivery service there is. The staff is amazing and truly care about getting people their medicine. With so many services out there it can get confusing about which to use. I would never discourage anyone from trying many places to get a feel for the many products out there but, if you don't want to worry about sketchy shops and unfriendly people this company does not dissapoint! The product is always gorgeous and exactly as pictured on the website. The staff is knowledgable, caring and will do everything possible to make your delivery experience the best. My orders usually consist of hash oil cartridges and on the rare occasion they were defective, which happens once in a while with every company, they returned asap and traded it out with a brand new one. Being new to L.A. it was a life saver to find them. They took away my anxiety after I had a few bad experiences with other companies. I suffer from chronic Fibro pain and severe panic attacks and since I've moved here I have had a steady supply of the highest quality product out there. They carry concentrates, edibles, creams, tinctures, the highest quality organic flower and offer great specials with a point system that signifigantly reduces the price of the already reasonable inventory. read more

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Waste of time. It's unfortunate they have no option beyond paytender to transact. No transaction. Better have cash on hand.

Not sure if these reviews have been from people who successfully made a purchase but from my experience they are not worth the trouble. Never heard of pay tender but it's TRASH. As a business you would want to accept many if not all forms of payment however it seems they want to limit their customers options for their own sake. Not very clear in the ordering process that this is the only form of payment aside from cash, which during COVID handling and distributing cash ISN'T a very SAFE method of transaction. I wasted a whole 2 hours of ordering, creating accounts, verification just to be told I can't have my weed. That's pretty bad customer service tbh, I'm not coming back and I don't recommend. read more

This place is gutter trash. They hit me up on Twitter. Told me its faster then Eaze. I set up and order and 3 hours later. Nothing from them. I call them and they drop every call immediately as if they blocked my number. You guys are trash, the service is trash, and you wasted my afternoon. Screw yall! read more

I ordered at 2pm, got my confirmation email which said to expect my package in 90 minutes. I figured I'd give it a few hours, being a Friday and all. Hours went by, and I couldn't get anyone on the phone; automated machine followed by hold music. Here it is, 8 hours later, and no delivery, no update. It's 10:05pm and now they are closed. This is my second order with this company. My first order was canceled by the company because they had none of the products I ordered from their website in stock. *Edit: it's now the next day, 5pm, and I still haven't heard anything from them. Forget it. Use eaze.com, this company actually provide a service and updates you via text even if they're a minute late. Got my order in 15 minutes with Eaze. read more

Thank you Ganjarunner for delivering to the East Bay area! It is so convenient to order online and have my order delivered the next day. Bee was my delivery person today and she was so friendly. Wonderful service, and a plus that I do not have to be home to get the delivery, which is very convenient since I work full time and often not at home. Keep up the great service. read more

I've been ordering from Ganjarunner since 2016. The last three times or so, my ordered was not delivered. Today, an hour after I placed my order they called and wanted my license which they have on file and a bill at my current address. I declined and cancelled the order. If they needed this info, it should have been requested online or they should have called immediately after I submitted my order. I am done with Ganjarunner. The last two times were more challenging to place an order. Good luck and goodbye! read more

I use medical marijuana for treatment of PTSD and Generalized anxiety disorder. At age 27 I realized how helpful using marijuana can be in combating anxiety, pain, and depression. This is my first time with a delivery service and it has met my expectations and more in every way possible. It was very easy to sign up show my credentials and be certified within 10 minutes. I just received my first package today, and by the way I ordered this on Friday night and Saturday morning and received it on Tuesday at 2 PM which is great considering I live in the central valley of CaliforniaIt was extremely discreet and delivered FedEx. I spoke to several people on the phone, including LP, who is an angel and just a straight up awesome person, And everyone was so kind with my questions and answered them in much detail and So friendly! Everyone I spoke to was so considerate and kind. I was satisfied even before I got my products and now that I've received them and saw that they threw in an extra board with a pipe and grinder, a wooden table for grinding, some Stickers, plus everything I ordered in excellent condition! I am beyond happy and so so satisfied. Thank you so much for existing new guys and keep doing what you're doing I'll be loyal to you guys from here on out. This was a Blissful experience and process. You All are amazing people and thank you so much for answering all my questions and being there to support me when I was confused over things. I'm going to let everyone I know about you guys, and you have a frequent customer for life. Your customer service can't be beat, much love! read more

Ganjarunner - Cannabis Dispensaries Near Me

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Love this place able to order and they deliver. So easy to use Also they have specials every Tuesday read more

Hi, cancer patient here who has consistently relied on Ganjarunner until they were no longer reliable. So because I've had to suffer from chemo effects all night and got no sleep because their fuckup and lack of vision and strategy caused me serious pain, my only distraction is to make sure I post this on every review board I find until my physical pain goes away or I finally fall asleep, whichever comes first. Not only did it take three hours for my order to be "close by enough" (finally 18 minutes away) for the driver to finally reach out to me with a link to pay before he got here to avoid any issues..But because its Vault App is shit, it gave me error messages when paying until it locked me out. The driver's initial message should've been my first indication that this has likely happened before. I informed driver via text. I get a call from someone live (I refuse to refer to these people as ("customer support") who was informed of the issue by the driver. It is almost 9:30pm now, so here I am thinking "okay, good I can just give them my credit card number." NOPE. Here's how that went: Customer Disservice: Um yeah, after a few attempts it locks you out for 24 hours so the only way would be to pay with cash. Me: But I don't have cash. That's why I clicked the "credit card" option (fucking duh) Customer Disservice: Um yeah, unfortunately that's the only option.. Me: That's fucking ridiculous we've been waiting three hours?! Customer Disservice: yeah...so what should we do? Me: UH cancel it?????? ...and then I just hung up on her. As a public relations professional, I'm annoyed. As a cancer patient, I'm infuriated. Since ganjarunner clearly doesn't have a fucking clue what it's doing anymore due to what is likely a lack of vision or strategy, and I'm still wide awake, I'm here to school you on where you went wrong. Happy to have students sit in for this masterclass. Let's get started and break down what you claim to be, shall we? 1. "ganjarunner offers the widest selection of premium cannabis products..."--Is that really true though? Because all I've seen--consistently--are few options and low inventory. 2. "We believe that everyone deserves access to a cannabis delivery experience that is convenient, informative, reliable, and safe." - yeah, no. Like literally none of this. If you really believed that, I'd be sound asleep right now. my experience was inconvenient, uninformative and unreliable. From a strategic perspective, maybe figure out what your actual purpose and values are because THAT is what provides direction for everything that happens at the company. Then maybe with an actual strategy you can stay on message, starting with your team who in turn can provide actual customer service to customers. Anyone can send a 10% discount code to try to lure customers back in (let's be clear though--that did not happen for me. I didn't even get so much as an apology, just acknowledgement that this is just how it is.) So what good reason do I have to stay with you? What is your brand promise to me and how do you plan on resolving that when you fuck up? Because right now, I can tell you my only promise to you is that you'll be out of business soon. That's just the climate we're living in, friends. Actually, now that I reread this, I see you *believe* everyone deserves the kind of experience you describe, not that ganjarunner itself actually provides it. Got it, sorry about that, next: 3. "Our dedicated customer service specialists are available 7 days a week to guide you to the perfect product, track your delivery and offer live support every step of the way." --You tracked my delivery twice and they were wrong both times. But yes, you are right about one thing; your customer disservice specialist was very dedicated in guiding me to the perfect product...in a different direction...from another provider. 4. "You'll always know the status of your order, we'll never send your package with a third party courier, and our Hassle-Free Exchange Policy lets you purchase with the confidence of knowing that we'll never leave you stuck with a defective product." LOL. BYE. read more

I mean I wanted to like it the site seemed fairly simple to navigate. Ordered express delivery for 7-8pm it's now 9:42pm. I ordered $100+ and chose credit card I would've thought the next page would be to enter CC info but not it automatically starts processing your order. Me being a person who likes to know how everything is going to work ahead of time I go online to live chat with someone but no response, try again alter no response. Finally I get someone who tells me to download the vault app for payment processing I guess you pay when the driver arrives through the app. I did to be ready but I couldn't track my order, where the driver was or anything. I'm giving up and I guess I'm not getting my order. read more

This is my second order, 1st order was great. Right product @ a great price. Always look for specials. It's a friendly delivery service. There Delivey app gives you a visual look where the driver is. You can run a few errands and not miss the delivery window. read more

Now having dealt with them for a third time I can say the customer service is horrible. Would say they have a great selection of products that make up for it but they called me on 3 different occasions for the same order to tell me 3 out of 4 of the products weren't even available (which is weird cuz they STILL have them on the site). My first order went ok but they did not honor the delivery time and one of the products they brought was the wrong flavor and had to be exchanged the next day and AGAIN they didnt honor the scheduled time of delivery. Don't think I'll be using them again. . . . Edit: for the idiots who find my experience funny but wouldn't dare laugh in my face in person (I have a feeling they're GanjaRunner employees because why else would a stranger potentially looking for marijuana delivery think anything I just said is humorous), the whole reason I utilize these services is because I have several people in my family dealing with chronic pain. From sciatica to cancer. Karma is real so if you find conditions like that funny, hope someday it's you who has to deal with an asshole delivery service who doesn't get you your medication on time or the right order and have to deal with the untreated pain. read more

Starting with the website - quick & easy to sign up, great layout and ordering also easy. Delivery guy was super nice and the package was so well wrapped. Cool packs and waterproof sealed bag - nothing was going to ruin this order in delivery or if it had been shipped. The welcome gift was really high quality and wonderful ... If you smoke. If however you only use edibles as I do, it is a bit disappointing. But as it is a gift it is not something I would mark them down for. The products were in perfect condition and over all they are great. Definitely will order from them again. As someone else said it is way better than getting buzzed into a store with bars on the windows. The prices seem to be the same as I would find anywhere. Definitely recommend to anyone. read more

Superfast delivery these guys are the best! Great products and the even gave me a great little gift package with my first order! read more

Ganjarunner - Cannabis Dispensaries Near Me

I am so happy to give 5 stars to this wonderful MMJ DELIVERY Service. Everyone from the owners to the lovely people who work there...especially LB and Candace are so nice and accommodating... and they really stand behind all their products...as well as being totally customer focused.. They are knowledgeable and helpful...and carry an awesome range of every type of the best cannabis variations on the market...as well as prompt and courteous delivery... I highly recommend them ...I will never go anywhere else... Juie Bodnar Los.Angeles read more

I have tried with Ganjarunner and been disappointed too many times. Product quality is 3/5 at best, customer service is bad they are not in communication with their employees and delivery is way more than 90 minutes. Ordered just after 8pm and it's 11:30pm now and my order is still "processing". I haven't even gotten an update other than my order being received. So disappointed! don't waste your money for subpar products and a 3+ hour wait. read more