I am giving this office one star because the doctors are great but the office staff is extremely…read morerude and make up their own set of rules. They fail to provide next appointment times and provide no notice as other offices do. Also demand large amounts of money that is not necessary or required . I recommend going to another location if you need their services.

I was surprised by how many staff members are employed at Quantum Vision Center in Godfrey, IL. At…read moreleast four women were in the office area and they were all gossiping about patients. Apparently they didn't have enough work to do. Their conversation was easily overheard by patients in the waiting room. It was even more disturbing when the doctor joined in. Very inappropriate. After my doctor sent 2 referrals, Quantum still didn't have a referral for me. One of the office ladies said she would call for a referral; however, the wrong service was requested, and the referral did not cover the level of care I needed. I didn't realize this until after the appointment when I started investigating. Now I need to start all over again and explain this to my insurance company to be sure I get covered for the care I need.

Everyone was helpful and kind. Dr. Killion was very thorough and professional. I really like that…read morethey didn't pressure you to buy their glasses or contacts. Also the exam including dilation and contacts was a reasonable price

The customer service at this specific branch SUCKED! The kid at the front desk was so lost on what…read moreto do and when I called to get my eye prescription so I can order some glasses on line, everyone here was incredibly rude and unhelpful. I will never be coming back!!!

Their glasses are somewhat expensive and I didn't like how I had to wait a week for my trial…read morecontacts. At Crown Vision they give you a trial pair the day you go for your exam.