I had consulted Yelps AI about having some service work done on my garage door last week. Last…read moreFriday 8/8 cascade called to arrange an appointment for noon -2 today 8-13. Me being a responsible individual emailed this morning to make sure my apportionment for noon today 8/13 was still on, I had not heard any correspondence so I figured Id cross their T's and dot their I's, just in case. I did receive a prompt return email saying actually the appointment was between 2-4, not 12-2 as originally offer over the phone. Nonetheless, I'll take that, I'm here, tho since the initial offered appt was now being moved back 2 hours I emailed back stating if u can come earlier please do. Well @ 415 I decided to call, to be told that technician she thought had already been there?! So she called him, he said he called me and I canceled the service, now she was realizing she had put down 2 almost identical phone numbers down,(mind you I've had 3 separate phone calls 2 of which they called me) where we made correspondence with my #. Their best offer was rather only offer was they might be able to maybe make it out next week? Not first thing tomorrow, not right now, possibly, maybe next week, it's Wednesday of this week, not Friday! Thank you very little, but no thank you, pretty lame.

Of course our garage door broke Saturday morning of Memorial Day weekend! Decided it was worth…read morecalling an expert and due to the reviews about cascade I called. They are closed on the weekend but leave an emergency number/ no this wasn't an emergency but we live south of sunriver and didn't want to wait if they didn't cover the area. I texted the number and someone responded within 5 minutes!!! He wanted pics a description and said he would be there Thursday! They came 3 hours early which was amazing as we were trying to get out of town and had asked the gal that scheduled us if anything was available earlier we would love that. Super professional two guys, had it done within 45 minutes and really friendly! Highly recommend this business for their responsiveness, professionalism and after hours handling of our issue!!!! Thank you so much!

SUPER THUMBS UP!!! I was in a jam, and I needed a garage door opener replaced right away. I…read morecontacted Mark (Co-Owner) in the morning, and he made a special effort to move his other clients around so he could squeeze me in that day. Lee (the other Co-Owner) showed up right on time, and had the whole job done in less than 1.5 hours. These guys have great customer service, and with 20+ years in the business... they really know what they are doing. Highly Recommend for your next garage related service.

Bigfoot Garage Door was great to work with. Mark got right back to me and Lee came out the same…read moremorning for an emergency! What customer service and great experience! Of course, our door started working before they got there...but they checked it, re-calibrated and did maintenance on it. Won't use anyone else!

I recently had C.O.G.D install a Liftmaster 8500 Jackshaft on my 12' x 14' motor home garage door…read more When I called them I immediately was put in touch with Josh (one of their sales reps) and received a quote, which was detailed and competitive. They graciously accommodated my scheduled and did the install based on my needs. Tony, the installer, showed on time. He was courteous, professional and explained all the components of the Jackshaft, he even programmed my remote for me. The Jackshaft works great and is so quite you cant even hear it working. It was easy doing business with them and there were no surprises. I would highly recommend Central Oregon Garage Door and look forward to getting a quote from them for our custom garage doors on our new home we are starting in the spring. Sincerely, Ron S.

Sorry for the bad review but I called you guys a couple weeks ago to come look at my garage door…read moreopener to fix or replace it and never got a call back. Your contact sticker is on my wall in my garage.... I bought a new garage door opener myself off Amazon and installed it in the meantime. Too bad....

Very nice, very easy to communicate with, got the job done fast, trustworthy - I would definitely…read morereccomend to anyone!

Brad quickly analyzed what adjustment was needed and then made that adjustment…read more I would highly recommend Brokentop garage doors.

Called and they were out to the house less than a week later. The guy made the repair really…read morequickly. The guy was upfront, telling me the repair was just a band aid and to expect to replace the entire door in the next few years; I appreciate the honesty. The price was really reasonable, and the guy serviced the doors/springs/etc while he was here too.

I just got off the phone with Rob. He was very pleasant and the work was done quickly. My situation…read moreis such that he could have easily taken advantage of me (and he probably knew that), but it was just the opposite. Of course my one little experience doesn't *prove* this is a good company, but it was a great experience nonetheless.

Wonderful, fast and friendly service service! They came out to fix our doors opening at night on…read moretheir own and also installed a keypad outside of the garage. Really glad we called them, happy with the service and result!

The most friendly and efficient garage door company in town! Honest, professional and fast.read more

This company answered the phone as soon as I called so that's a big plus for me, here in Bend…read more Friendly, but couldn't get out soon enough for my needs.

Great service!! I needed an automatic garage door opener installed, called in the morning and had…read moreit installed before 2:00. Mike was fast, reasonably priced, and explained how everything worked. He even preset the clicker and changed the lightbulb. I don't what else I could have asked for.

Really excellent work. He was recommended by a friend and we couldn't have gone with someone…read morebetter. He came out 2x as we got the lay of the land on our locksmith needs. He charged us very little for the second visit, based on that we were unsure of if we would need the additional lock and he told us he could come back if we decided we did need the lock. He talked about his two kids and was professional, kind, and knowledgeable.

Keith was quick to respond after calling for help so he can assist my GF from across the state. He…read morewas there within 10 minutes! He not only helped her fix the stuck key lock, but tried other ways to prevent future problems. 10/5 stars Keith!