Avoid at all cost. Dr. Francisco Garcia deformed my mouth. My concerns about my teeth not being straight we're ignored and I was harassed to take my braces off to the point where I would show up to a regular appointment and his assistant would be there with removal tools ready without the doctor even looking at my mouth first. When asked if he was going to check my teeth first, I was told it doesn't work like that, if I thought I was ready, they'd take them off. Absurd. I would receive voicemails congratulating on getting my braces off at my next appointment ,when that wasn't even discussed at the prior visit. I was essentially being blown off. I believe this was happening because I offended his ego, by getting a second opinion about my treatment. In addition to that I was yelled at by one of his assistants that used to work on me, She would yell, "Don't talk to me!", when I would say, "Hi!". It got the point after a couple of times and accepting that she had a problem with me and wouldn't be working on me anymore, that I stopped saying "Hi". Dr. Garcia would then egg on the situation by asking the assistant, "Aren't you gonna say Hi Sherry?" And she would yell in front of everyone, "Don't talk to me!" and Dr. Garcia would laugh.
At one point I was given an assistant that was obviously new, that I had never seen working on anyone else, as well as unsupervised.She spent an extended period of time on me, hurt me a couple times, left a piece of metal wire in my mouth. She also made my bottom teeth less straight than they were before. I mentioned it on my next visit and that issue was never addressed, leaving my bottom teeth, less straight.
The essex retainers he uses in his practice are garbage. They don't retain anything, are flimsy and are essentially just glorified whitening trays. They break within a couple months. But they do conveniently offer a retainer replacement program for $600 upon removal of your braces. Your treatment will be prolonged unnecessarily because his office is too busy. Rather than seeing you every 4-6 weeks like a good Orthodontist, your appointments will be 2-3 months apart. And I'm not sure if it's actually too busy or if he just takes a lot of time off. He has kids so if his kids are out of school, he'll be unavailable. Instead making you pull your kids out of school, in the middle of your work day, rather than more conveniently, on practical off days. This may also just be a way that he is insured full payment from the patient prior to completion of treatment by prolonging it. In addition to that, he is condescending and arrogant. After the removal of my braces, he had to shave down my teeth because he unnecessarily prescribed elastics for an extended period of two months. That of which pulled my teeth up and inward towards my tongue and raising my gumline, causing misalignment of my teeth. Ruining my smile. I wore my retainer as recommended but when I would eat, my teeth would connect incorrectly, causing chipping of my teeth as well as causing me pain when my lower canine would hit my upper bicuspid. I visited two other orthodontists after my treatment. They mentioned multiple issues with my teeth and recommended treatment with over $4,000 estimates. I went back to Dr.Garcia with this information, and he offers to shave my teeth down more. That wasn't acceptable and he hesitantly, offered to put my braces back on. I gave him a second chance and I greatly regret that. He put braces on only my upper teeth and made me wait 3 months for my lower. My teeth continued to chip and break over this time period even more than before because I didn't have the protection from the retainers. He never mentioned a treatment plan upon replacement of my braces, barely spoke to me at all and continued to deny that my teeth weren't straight. Prior to getting my lower braces on, once again, for the second time,I refused further treatment and asked for my money back. He complied but still admits no wrong doing. read more