I've been to this location a few times and it has not disappointed at all, the atmosphere, the…read morestaff, Sonya, very sweet, and of course the massages. I've just seen Angie and I've also seen Fei, both extremely phenomenal. They are really attentive at focusing on tighter spots and still keeping the experience very relaxing. I was looking for a new massage spot and I have gladly found one. Highly recommend! The only suggestion I have is including who's available when booking online, but I called and they accept walk ins so it worked out well!

First time visiting this place, and what an absolute delight! I discovered it through word of…read moremouth, and I'm so glad I did. Upon entering, I was warmly greeted by the calming aromatic scents, the clean and inviting ambiance, and the sweet receptionist, Misha. Misha was polite, friendly, and very informative, which made for a great first impression. In the treatment room, I was given clear instructions on how everything would work. I started with the Hydro-Vichy shower--such an interesting and unique experience! It's a warm shower with at least five shower heads providing firm pressure over your entire body (except your face). The treatment began with a full-body cleanse, followed by a gentle exfoliation, and ended with a refreshing rinse. Afterward, I received a massage from Lynn, and wow, she truly worked magic! Her medium pressure was perfect, and she was attentive, thorough, and incredibly kind throughout the session. Definitely recommend her--10/10! Overall, it was a very pleasant and relaxing experience. I'll definitely be back. Thank you, Massage Felax & Spa, for such an enjoyable visit!

my daughter and I get head spa at her birthday which done by Jenny and regina. the service was…read moreamazing and the experience was spectacular! It was so refreshing and the environment was so comfortable. They did so well on my scalp, and keep check up on me. Definitely came out feeling so much better and saw a great difference with my service. My daughter and me enjoyed it very much! 10/10 recommend.

Evelyn has hands of gold! When I tell you I had months of stress built up with gristle all on my…read moreupper back, I had the worst case of it. In one massage she took all the kinks out and left me floating away in awe! I highly recommend her!

Fantastic facial and the massage was excellent. The spa was clean and very soothing. Thank you…read morefor making my day!

My wife and I got couples massages. Everyone was nice and the place wasn't unsightly.... I just…read moredon't feel like the massage was worth the cost. She asked if I wanted hot stones and got a hot beanbag. ASL I specifically said to focus on a problem area in my back, and she spent more time on my shoulder blades than where I asked her to focus her energy. I mean, it wasn't a bad massage, but I left there feeling underwhelming and overcharged, and my back doesn't feel any better than when I walked in.

I had a 90 minute massage at Massage Heights in Addison and Leah was my masseuse. She was…read moreexceptional and was able to apply the right pressure exactly where I needed it. I highly recommend Massage Heights and Leah!

Absolutely horrible customer service!!! I had a double massage booked and I arrived when suddenly I…read morehad an unexpected emergency happen and had to leave! the lady at the front desk said they would have to charge me half the cost for the services and I explained that I would need to speak to a manager. I was literally in tears because again, I just experienced an emergency and had to leave. the manager was asked to give me a call or email me and has not done so. I attempted to reschedule and realized they charged me and I again called to speak to a manager. its been 5 days thus far and she STILL has not called me. this was my first experience and for sure a horrible one since there was not any attempt in resolving the issue and having empathy! DISGUSTING!

I had a great massage here. Showed up for my appointment about 5 minutes early and know one was in…read morethe front, so I waited. At the time for my massage, I decided to call the number I had used to book the appointment to make sure I had the right time and place. The phone behind the desk rang, and someone appeared immediately from the back. So obviously they didn't hear me come in, but I didn't really want to disturb anyone behind close doors getting a massage. After that, wow. I was treated great (even after making the mistake of not seeing the cover sheet), and Meya gave the most excellent massage. I will be back!

Love this place! I get the Thai massage and is amazing how it helps me with my back pain.read more

Stacey is the best and is so so sweet! I had a 50-minute facial and left feeling so relaxed,…read morerefreshed, and glowing. My fiancé enjoyed his first-time facial too! She is really good at what she does and is super knowledgeable. Will definitely be back!

I would never recommend this place to anyone. I got a gift card here and honestly forgot about it…read moreuntil it was about to expire; I booked an apt and had to cancel a day prior so I asked if she would honor it after it expired and she said she would. When I got there 2 weeks after it expired, she was extremely rude right off the bat saying she said yes to extending but thought she'd hear from me sooner to which I apologized and said I got caught up in the holidays. She was outright rude to the point I was uncomfortable staying and even offered to pay her but skip the service. She told me let's go ahead but she has an apt right after and because I was a few min late she wouldn't have a lot of time. My apt was set at 12:30, I arrived at 12:35 and apologized profusely but I had issues finding her and my phone died. This was supposed to be one hour and I fully expected it to be less due to me being late but it was literally 1 when I left meaning my facial was about 20 min; not sure why she even bothered at that point. I was happy to leave because I was uncomfortable anyway. My face was bright red when leaving and she also made a few pokes at my dermatologist and suggested I have a liver disease by my face which didn't make me feel too great. I realize everyone has bad days but this was one of the worst experiences I've ever had with a business EDIT: in response to her response below just so nobody is fooled, the facial gift certificate was 100% a 60 min certificate. I got it for my bday from a friend. That's just a blatant lie and speaks volumes about the ethics of this woman. She is correct that I did offer to pay and leave literally because i was terrified of being alone in the room with her. I also kept my eyes open the whole time.. i did tip her though, I regretted it immediately but unfortunately I have a tendency to be too nice

This place is a hidden gem over in Farmer's Branch. I got a…read moreGroupon deal and after reading the reviews I was a bit worried but I am not sure what experience those people had or what they were accustomed to but my Friend and I had a wonderful experience. It was clean and in the front entrance and in the back rooms. The decor was continued throughout the establishment from what I could see as I walked towards the back. The hostess was pleasant and welcoming. I wasn't treated less than because of my Groupon deal. And on top of that I was late so I expected them to shave off my time by 20min or be slightly annoyed but they were very pleasant and accommodating from beginning to end. I am big on customer service and presentation and this place gave me both. Which is why I am giving them 5 stars. I am typically a hard grader so this is wonderful coming from me. My only critique is that I had trouble finding it but I can also blame myself along with Apple Maps for this. . I believe the establishment has a different name out front but I don't remember. I will be back and I have already recommended it to two of my friends.

Lovely massage place! We went for their 60 min valentines couple massage last week before the…read moresnowstorm with our Groupon deal. Everything about the experience was excellent. The place is nicely decorated, and their thoughtful touches with the complimentary macaroons & champagne for Valentine's Day made our experience even more romantic. Staffs were friendly and our massage therapist Rosi and Carlos (sorry if I misspelled) were amazing! I think we started our session a bit late or something but they went over the hour to make sure we got the full experience. She covered all the spots I mentioned - shoulder, back, feet, and knees - we were both very impressed! I had left my jewelry in the room and they called my number to inform me immediately when we were only 8 mins away. Such great service!! I would highly recommend coming here especially for the couples massages. If you're lucky and found a Groupon deal, don't hesitant to purchase it. They are very professional and I didn't feel forced to tip xx amount - but obviously you want to make sure they get tipped well for great services :) Tip: I wanted my massage done by a lady and they told me for couple massages, you're always guaranteed to get at least one lady massage therapist and the other staff will be based on availability. Good for ladies (like me lol) that are shy to get massage from a guy.

Been going to this place for years! I always leave here feeling relaxed. Great prices! Nina takes…read moregreat care of me and really took time to understand my shoulder pain and see how she could help.

I will definitely go back. Regular chiropractic visits and stretches of physical therapy were not…read moredoing much for my back pain and mobility. I'd only ever had a few basic massages before, so I did not know what to expect from this place or a thai combination massage, and I was blown away! I have so much relief and my whole body feels reset.

Wow. I've been to…read morespas all over the world and I can honestly say this location of Riviera lives up the the best ones (including the Ritz in downtown dallas and the high end properties in Asia). PLUS they offer you champagne with your treatment ! What's not to love. First, the outside may not look like much but once you get inside you are transformed to tranquility. The staff is super helpful and the masseuses are outstanding. They've got one of Dallas' only zero gravity pool things and hot cold plunges and saunas. All the things you'd need to start your reverse aging process! I'd highly recommend seeing Danna for all your massage needs she's super good at her craft and will get you rejuvenated for your day. Now for the gravy. The owner. Nickm is an entrepreneur working very hard to bring an amazing product to North Dallas. He's got another location in uptown which is one most of the world is familiar with. BUT I'd argue that this location is even better! Newer buildout with even better masseuses in my opinion!! Run now to get booked. They even have an amazing deal of a subscription program. I've got a feeling they will be at capacity soon so I'd get in early if I was you!

Only reason why I'm giving this a two is because the therapist are amazing. I love Steve, Georgina,…read moreand Valerie. The front desk needs a revamp and the manager called to let me know something I already was told with no other resolutions. Waste of time. I've had three issues with their communication on three separate occasions.