We ordered new hearing aids for a family member and were assured they would work with us to…read moreguarantee a good fit. When the aids did not fit well, we were told they could not refund ANYTHING due to policy. $6000.00 that they have stolen for equipment we cannot use. It is simply unethical. And they did this to a CHILD. Please please please avoid trusting this establishment. Your health is too important for such dishonest people.

Worst place to go ever! Unorganized to their patients charts and schedules. If you don't want to…read morewaste your time. don't ever go to this place

Excellent service from Nicole and the office staff on the hearing aid. Recommended if you are in…read morethis area.

Very professional staff & modern office. Meredith, the audiologist, was very thorough and asked…read moremany pertinent questions before performing the hearing test, which was done in a "quiet booth" for my 91 year old mother. After the test, she explained the results, options and made a recommendation, which was quite different from her prior experience (8 years before). My mother agreed with Meredith, who then made the mold of her ear. They called when the hearing aid was ready; this visit was with the other audiologist, Eric. He was just as thorough in explaining the use and care of my mother's hearing aid, then fit her and programmed it using the computer, which fine tuned it to the right level. Eric patiently answered all the questions my mother asked him. So far, I am pleased that my mother can now understand everything I'm saying to her without having to repeat myself! I'm sure our other relatives who come to visit her will be pleasantly surprised. The location is 1 block off of the Parkway exit ramp (exit 135) if you're driving northbound. If coming southbound, you just go around through the intersection. The waiting area is clean, with more than enough comfortable seats. There were plenty of open spots in their parking lot. There are NO STAIRS, which is wonderful ~ only a small curb separates the wide driveway from the sidewalk, which the front door is level with. The woman at the front desk, Val, is business-like and helpful. She completes their staff of 3. Their hours are VERY LIMITED (10-4, M-F) which caused a 3 month delay between the 1st & 2nd appointments which conflicted with my husbands work hours and when he was next able to take off. He is the only one my wheelchair-bound mother trusts to transport her anywhere. In the interim, my mother spoke with a friend of hers about her experience; the friend told her that there are companies who will come to a patients home. Aside from that problem, which most likely would affect a small number of their patients, I HIGHLY RECOMMEND The Hearing Center for their attributes and would have given them a 5 star rating! If I learn of any changes or additions to their hours and/or days, I will post an update to this review.

Dr Sandler has be taking care of my family for the past four years. It is always a great…read moreexperience. Dr Sandler is always very professional and caring. I highly recommend going to see him.

Dr. and staff care quality and my office experience are excellent. Explains all and answers all my…read moreconcerns. I highly recommend

Dr Bernstein + Kristy are INCREDIBLE. Appointment setting and being seen is a prompt, smooth…read moreprocess. I could not recommend this office more - I could hear colors after our appointment. It was also a relief to have my concerns addressed, thank you so much!

Everyone here was friendly with a kind bedside manner from the receptionists to the audiologist…read more As it turned out, I didn't have a hearing problem but my teenage son was not speaking loudly and clearly enough for me to understand what he was saying. He tends to speak to me from the other side of our home as opposed to coming closer to say whatever he wants to say. I will go back to this audiologist in 5 years time to see if my hearing has changed, as recommended by the audiologist, Dr. April Egarian.

If you think you think you are missing a few words or sounds than you probably are. But do not…read moreworry about a thing. When you finally admit that this to yourself or your tired of turning the volume up on the tv or radio this is the place to be. After a visit here you will not be missing any sounds or words again. The good doctors here will have you hearing everything again. The office staff is wonderful. I highly recommend this place if you are tired of not hearing the words and music again.

Dr. Susan Wood is very committed to helping people be able to hear most of the time in all…read moresituations. Her caring attitude is very evident in visits with her. The office is calm and a pleasant place to be.

After having a disappointing experience at the facility my general practitioner recommended to…read morecheck my hearing loss, I reached out to Dr. Susan Woods. I had met her a few years prior at a talk on hearing loss at a local organization I belong too and thankfully saved her card. Dr. Woods responded to me promptly with care and professionalism. I am overwhelmed by the kindness and efficiency of her and her staff. I finally have the hearing aids that I was trying to get for months and highly recommend this location for any hearing needs. You will get treated like a human being instead of $$.

I have been a patient of Dr. Knapp's at The Hearing Group for 3 years, and I have found her and the…read moreentire staff thoroughly professional and caring, helping me to adjust to wearing hearing aids and caring for them.

Several years ago I noticed I had been having issues hearing people talk when there were other…read morenoises or conversations nearby. I went to the Hearing Group and they tested my hearing and identified deficiencies at various ranges. They also indicated that I had tinnitus. They discussed several hearing aids, their features and benefits including costs. They also checked my insurance and got the authorization for the hearing aids. They fitted the hearing aids, showed me how to use and take care of them and had me come back several times to check everything and made sure I was comfortable. (the hearing aids were great. The cat tried eating them, they went scuba diving with me and they kept working fine for several years.) After 6 years it was time to retire them. Went back to the Hearing Group, had my hearing checked and got new hearing aids. The doctors were great as always, They discussed the new technology(wow), made recommendations and I have new hearing aids. Better tech, these block unwanted sounds even better. The connect to my iPhone and I can watch TV with the sound at the right level for me without everybody else complaining. I highly recommend the hearing group. Won't let anyone else inside my ears. Staff is welcoming and professional. Called me to remind me for appointment. Everyone there really cares. Worst part is the 45 minute drive to get there, BUT WORTH THE TRIP!!

Dr Smith is a very good audiologist. However her business practices are unstable. During my first…read morevisit, she did an intake and it was very good. When I made an appointment for a followup, she did not show up for the appointment and said I had the wrong date. Then she wrote that she was no longer offering consultations if I purchased a hearing aid from her because she felt that people were taking advantage of her time. This is my problem? There is no stated business policy on her page.

Enid is a highly professional audiologist. She spared no effort to get the perfect fit hearing aid…read morefor my father. I highly recommend her for the excellent results, the patience, and the compassion to the patient. That being said, the price quoted was significantly cheaper compared to some alternatives we checked.

Such a great placing. Professional, friendly, knowledgeable. Appts on time, yet always manage to…read moreget you help if you need to come in on the fly. Mary is beyond competent regarding the testing of your hearing and getting you fit with the best device! Everything is handled graciously, and efficiently. Margie at the front end of the office always is helpful, kind, and compassionate. Always tries to accommodate the clients for inbetween check ins and assist if any issues arise with your aid. Great place. No hassles. Good people. Great Service. What more can you ask for? Especially today, when outstanding customer care is lacking at many many vendors these days.

Great office that ask about the needs of your child and visit. Then proceeds to tell you what is…read moregoing to happen during testing. Great office.

During the initial days of the pandemic, most medical offices closed, except for Coronavirus…read moretelayed illnesses. Not Advanced Pain Care. They kept their Maplewood office open and continued to see patients. Most of their patients suffer with chronic pain. Advanced Pain Care were there for us. Thank you to Dr. He for recognizing patients require pain management during national emergiences. Thank you to PA Cuomo and other office staff for holding down the fort. You are greatly appreciated.

From the owner: Pain Managementread more