The facility is nice but the service, sadly, is definitely not in the best interest of patients…read more I started treatment back in June. I was laid of in late June & had insurance through that job through July. In July I had a change of insurance. The new insurance covered 12 visits. The owner's policy was to allow only 1/2 the visits DUE TO THE TYPE OF INSURANCE!! Wow! So much for serving patients. During my visits I was charged a co-pay, which in the beginning I understood. Because all of my surgeries, etc all of my deductibles weren't completely processed yet. When I got my EOB from the insurance I noticed no co-pay was due for any of my visits. I asked Creekside to check in to that for me at my last visit that I was allowed in July/August. Creekside never got back to me. I contacted the insurance in September & they called Creekside to let them know I was owed a refund. One month later in October, I went to Creekside to get the status & I was told my refund would be "released" even though they showed pending visits to be covered by insurance. I went back to Creekside today, it's now November, & asked for a status of my refund. I even asked Leslie to call their billing department which is in Arizona & she refused to call their billing department in Arizona to find out the status of my refund. All she would tell me was "These things take time to process." Ummm- my "co-pays" were DUE ON THE DAYS OF MY APPOINTMENTS. As for my recovery - I still have pain & discomfort.

This was my first experience with physical therapy after finally admitting to myself at age 52,…read morethat my back issues weren't going to fix themselves and my Dr. sent me to Creekside Physical Therapy. I was getting desperate for help. These guys really listened to me, they knew I had a short amount of time to learn techniques to help myself as I was starting a new job and wouldn't have much time to come in. They taught me as many tools as they could in a few weeks. I worked with both Alex and Craig - both amazing. They REALLY know the science behind what's causing each problem. They can just touch an area and know it needs relaxing, etc. Or watch you move and see where you're having some problems. They informed me of why certain pain was occurring that seemed to make no sense to me, how it was related to other parts of my back. And then they'd relax me with an amazing way of pushing on areas of my neck and back. If there were any way to go in every morning and get that, I think I would lol! (This, coming from a person who absolutely will not go in and get a massage). They took time to teach me proper posture for working at a desk and stretches to do from my chair at work. With all this being said, keep in mind that I am a Google Dr, (much to the frustration of my primary physician, I'm sure) lol, and I spent HOURS trying to help myself with videos and article before I finally gave in and had to admit that my problems were too various for me to know if I was doing the right things. I was right on track with some things, but I really needed their help to get me an exercise routine and stretches to help the correct areas. I have greatly reduced the daily pain I was having, and I can now pin point what I'm doing wrong when I do start having pain. Wish I had just gone straight to the experts and hadn't wasted so many months trying to help myself. I never waited in the waiting room more than a minute or two before being called in. And huge BONUS is going first thing in the morning and enjoying the fabulous sunrise. Took me a couple visits to know what to expect or not to bring in a purse, etc. (they do have lockers), only because I'm sure at my age anyone would assume I've been thru something similar at some point or been a regular at a gym (I haven't lol). So, 5 stars. It was a worthwhile venture even though my insurance isn't going to cover much of it. Highly recommended.

Cottage in the Meadows was a place where people who had no one could go in their last days to be…read moretreated with love, care and dignity. MultiCare coming in my town is cut throat, closing this place because very few who die alone have money. When Cottage in the Meadow was run through our original Memorial Hospital, they were awesome. Now they're changing and rearranging like the hedge fund company they are.

Run away from this place and the people that work here. Personally the worst experience of my life!…read moreThey don't care about the quality of care they give they just care about $$$$. They will keep shoving pills down your throat and don't like being questioned. Keep your loved ones away! If I could give zero stars I would.

From my very first session, ProMotion and Mr. Kane took the time to truly understand my condition,…read morelisten to my concerns, and tailor a treatment plan that is both effective and manageable. The knowledge, professionalism, and honest approach is making a significant difference in my recovery. The office staff is courteous, competent and always helpful!

I have used Pro-Motion for 20 plus years and they are the best! Michael and his team are caring,…read moreexperienced, and provide excellent physical rehabilitation care! I have had 10 Orthopedic surgeries in the past 4 years and most recently separated my pelvis and ripped my abdominal and adductor off the bone when I slipped in my garage. I started PT after 2 months in a wheelchair post-surgery. Pro-Motion got me back to the point that last week (5 months from being in the wheelchair) went elk hunting in MT and hiked 44 miles in the mountains climbing over 12,000 vertical feet. I wondered if I would ever function normally and do the things I love to do, but Michael and his team got me back better than I was, after Dr. Boone and the excellent surgeons at Proliance got me screwed back together. I highly recommend Pro-Motion Physical Therapy for your post-surgery rehabilitation, sports injuries, or treating injuries to keep you from having surgery. They will do a great job for you like they have for myself and my family. Thanks Michael, I am very grateful for your attention and dedication in helping me recover!

The administration and staff at YVS were very exceptional in their care for our teenage son with…read morelevel 3 Autism. He had 2 stays so far for a week to a week and half and they were very caring, paid attention to details and made our son feel very welcomed and at home. Every parent worries when they are unable to be there to advocate for their vulnerable adult child, but the entire team made us feel at ease knowing they will be attentive to our son and care great care of him. He really enjoyed his stay and was excited to go back after his first stay because it felt like a vacation for him. Thank you to all the staff in Cabin 203. Thank you to the Casemanager and all the different disciplines/ therapists involved along with the nursing staff. You all rock!

Despite sharing with Yakima Valley School the RCW relating to patient autonomy, they refused to let…read moremy daughter request only a female help her with bathing/toileting/dressing. She has PTSD relating to past trauma, and I shared that with them, and she requested only a female see her naked, but Yakima Valley School was going to force her to have a male care for her during times when her intimate areas were exposed. We opted to cancel her ten days of respite care, which I desperately needed for work training, because my daughter did not feel safe. Now my parents, who are currently battling my dad's aggressive cancer, are going to have to care for my quadriplegic daughter instead. Not only did Yakima Valley School attempt to put my daughter in a situation dangerous to her physical and mental heath, they broke state law by denying her the right to bodily autonomy. Do not send your child or vulnerable adult here! This place needs to be investigated!

Dr. Cojocaru is an incredibly thoughtful, smart and professional primary care physician. I had the…read morepleasure of meeting her after moving to town earlier this year and needing a physical for an upcoming adoption. She was very thorough, kind and made the process very stress-free. She has taken care of the number of my family members, both in the hospital and as a primary care physician. She's always very thoughtful and her treatment and diagnosis, and puts everyone at ease with her demeanor. I highly recommend her to any and all people looking for a good primary doctor!

Facility is clean and feels safe. I noticed at check in that I was not asked for insurance…read moreinformation. That comes after you're seen by a provider, making caring for me seem the priority. All staff who interacted with me from medical assistant to MD to RN to registration were professional and caring and patient with my questions. Wait times were short and before long I was on my way with a stack of instructions explaining next steps. If you need urgent care I would recommend this place.

Iam incredibly disappointed and shaken by the treatment I received from Dr. Christopher Schmelzer…read moreat the Union Gap MultiCare location. During my visit, he immediately profiled me based entirely on my skin color and physical appearance, automatically assuming that I only spoke Spanish.When I called him out on this unprofessional and biased assumption, instead of apologizing, he responded with intense gaslighting and microaggressions. His behavior quickly turned defensive and aggressive. As a patient, you expect to enter a healthcare environment feeling safe and respected. Instead, I was subjected to racial stereotyping and hostile behavior when I stood up for myself. I would highly recommend avoiding this provider if you expect culturally competent, respectful, and professional care. Doctor Christopher Schmelzer the lack of professionalism that you had towards me. And thank you for reminding me that racism still exist in 2026.

Great PT from Greg, Heidi, Sam, Austin, and all the support folks!…read more I've had a litany of word: back, knee replacement, pelvic floor -- and have both received great care and been connected to excellent medical treatment as a result of being a patient.

Greg and Jackson have been very helpful on getting me back to my normal after an incident i had at…read morework i truly recommend them for any type of injury that might occur the care they provide its exceptional great and they care for you

I've been working with neurologists since 2015, and this place is top-tier. Terri was a huge…read morehelp--she got all my devices set up quickly and kept the mood light and upbeat throughout the appointment. It's never fun dealing with health issues, but the staff here makes the best of it. They're super friendly and really know how to turn a clinical experience into a positive one! Great quality care!

I have been Dr. Lee's patient since 2022 for major back problems and I appreciate his honesty and…read morewhat he has done so far. I would recommend him to anyone without question. I also appreciate his great staff, they are always on top of providing assistance to their clients. I rate him a 10+ on a scale of 10.