I found her untrustworthy. She said she would look into my insurance and did not.I found her…read moreattractive outward appearance to be just that a appearance She said one thing and did another.This made her untrustworthy. I found a funeral home that followed thru on promises which is imperative at a death.Go elsewhere.

Stay clear of this place if you're vulnerable.She was fake and was not knowledgeable despite…read moreputting on a good front.

The Cremation Society of Pennsylvania King of Prussia did an excellent job when my brother recently…read morepassed recently and I requested their services. They were easy to communicate with, and they handled everything perfectly with professionalism and compassion. Brian Nagele was great to deal with and I would highly recommend their services to others.

Our family's experience with the Cremation Society of Pennsylvania has been extremely frustrating…read moreand disappointing during an already very difficult time. It has now been 16 days since our grandmother passed, and we still do not have her ashes. Throughout this process, communication has been inconsistent and unclear. Each time we contact the organization, we are given different explanations for the delay, including state paperwork issues and staffing shortages, but no one has been able to provide a clear timeline or proactive updates. In addition, our cousin specifically requested that our grandmother's fingerprints be taken as a keepsake, and we later learned that this request was never completed. Discovering this after the fact was extremely upsetting for our family. Today, our cousin was even told that she could not pick up our grandmother's ashes because "another family was coming in." Being turned away under those circumstances only added to our frustration and made us feel that our family's needs were not being treated with the care and urgency they deserve. We have repeatedly been told that our loved one is being handled with compassion and care, but unfortunately our family has experienced very little communication, accountability, or follow-through during this process. Families place an enormous amount of trust in funeral and cremation services during one of the most vulnerable times in their lives. We hope the Cremation Society of Pennsylvania will address these issues and improve how they communicate with and support grieving families. At this point, our family is simply asking for clear answers and the prompt return of our grandmother's remains so we can finally lay her to rest.

Grateful we were connected with Franklin- after our father passed. He and his team provided…read morewonderful support during these somber times. He went over and above in securing military honors for my dad's services. EVERONE was compassionate and caring throughout the process. They truly made an incredibly difficult time easier to manage.

We were very grateful to Rainear for their professionalism and great kindness during this difficult…read moretime for our family. Frank showed up right away, handled things swiftly and made us feel very confident in this trying process. We recommend him highly.