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    Garg Rakesh K Dr

    4.0 (1 review)

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    13 years ago

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    Illinois Neurological Institute - stroke

    Illinois Neurological Institute

    1.0(1 review)
    51.7 mi

    My wife has been suffering terribly with migraines for years. After trying all available treatment…read moreoptions through our GP, she got a referral to Illinois Neurological Institute. My wife was VERY excited at the prospect of finally figuring out the cause of her problems and trying a treatment that might actually help. After waiting several weeks for an appointment, my wife had the misfortune of meeting with a Carissa Gorham on her first visit, who immediately crushed all of my wife's hopes. This woman was rude, arrogant, dismissive, and utterly incapable of dealing with my wife in a professional manner. She offered no help, no suggestions, and basically said that our doctor has no idea what he's talking about. At one point she said "Well its not my fault you cant afford the prescription". What kind of an adult professional says that to someone with chronic migraines and financial difficulties? When my wife told her she was being rude and dismissive, her attitude was basically "tough s*** sorry you feel that way". What a disgusting representation of the medical community. Needless to say we will never visit this office again. People like this are the reason the medical community in general has such a bad reputation. People who have no interest in helping patients with their problems really have no business working in a doctor's office. We are exploring options as far as formal complaints with OSF, INA and others at this time. *Avoid the Normal Illinois office at all costs.*

    From the owner: The Illinois Neurological Institute is one of the leading neuro-science centers in the Midwest…read moreoffering the most comprehensive clinical care, technology, research, and education.

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    Neurology Consultants - Time to see my neurologist

    Neurology Consultants

    4.3(6 reviews)
    75.2 mi

    Calling to schedule a neurology appointment for my father was already stressful enough given his…read moremedical condition. Unfortunately, the experience became even worse because of the receptionist, Olga. From the start, her tone was rude and dismissive. I am authorized to schedule appointments for my father, and while trying to do so, she repeatedly asked me for insurance codes and terminology I wasn't familiar with. I explained that I had the insurance information and referral, and that most offices simply verify the details themselves. Instead of helping, she continued speaking in insurance jargon and placed me on hold multiple times. At one point, she told me she couldn't access the insurance information herself. Minutes later, she somehow had all of my father's insurance information available through the referral that had already been sent. The entire conversation was unnecessarily confusing and frustrating. She then accused me of being rude. I was not rude--I was direct because I was on a short break at work and simply trying to get an appointment scheduled. There is a difference. What happened next was the most concerning part. After providing my father's information, I was told they would not be scheduling or seeing him because of my alleged behavior toward the receptionist. I was shocked. This is a neurology office where patients often wait months for appointments and are dealing with serious medical issues. Caregivers already have enough on their plates without being treated this way. Before writing this review, I read other reviews and noticed multiple complaints about rude front desk staff. Based on my experience, those concerns appear to be valid. I cannot speak to the quality of the doctor because we were never given the opportunity to become patients. The physician may be excellent, but the front office experience was so unprofessional that my father was effectively denied access before ever being seen. Very disappointing.

    Lumbar spinal disc degeneration is no fun. One of the worst things you can do if you have this…read morecondition is participate in high impact sports such as running. I used to run 25 to 30 miles a week and did this for about 8 years. Unknowingly at the time, my lumbar spine and hips took a beating. I received a lumbar spinal fusion in 2001, and had complications (lumbosacral root disorder, hip spine syndrome and arthritis). Those complications led to my falling and sustaining 5 concussions (post concussion syndrome) in the last 2 years, and using a walker and a cane for mobility. Dr. Eric Ericson is my neurologist. I selected him after researching his credentials, which are outstanding. We also share the same alma mater (Go Cats!) so I felt comfortable immediately with him. What I like most about him is he listens and is supportive. The brain MRI results enabled him to create a plan tailored to my needs. With all of the falls, I've developed PTSD and painfully intense hip problems, too. I'm receiving hip injections, physical therapy, and massage and psychological counseling. Some days I want to throw in the towel, but my care team and family have been so supportive that there is no way I could ever let them down. I'm still climbing the mountain to recovery and know it will be strenuous at times, but I'm in good hands. I highly recommend Dr. Ericson and his staff because they not only know their stuff, but they really care. Yes, they care.

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    Garg Rakesh K Dr - neurologist - Updated August 2026

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